Can't log in to Test?


Catreena

 

Posted

Every time I try to log in to the test server, I get a message about a problem being detected with the game database, and to contact support. I get this for both my accounts, which makes it seem somewhat unlikely that it's just me.

My test install is up to date according to the launcher, and I'm using the launcher to connect. My test install passes the consistency check.

Anyone else experiencing this?


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

I am having this problem as well. It tells us to contact customer support. Since it seems to happen right after the new issue came out. Now that I know that I am not the only one, this could mean that there is a problem with the Test Server.


Ebony Fists: Level 50 DM/Regen Scrapper, Gloom Piston Robotics/Dark mastermind level 34, QueenFireMare: Level 34 Fire blaster (pure fire),

 

Posted

Can't log in ether.

Btw is Beta also down? can't seem to log in on there. (Says check the sever status.)


Going to miss the fun and nice people here at CoH. Feel free to add me on PS3/XBox360
PS3X360: OmniNogard
Currently playing: Mass Effect 3(PS3) Minecraft(X360) Skyrim(X360).

 

Posted

Ditto on beta.

It's actually quite frustrating - I never had time to unlock Hybrid on beta, and now that I've done so on live, I'd like to copy my characters to some test environment to try building different ones to see what works best. And everything is kaput.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

When I tried to get on Test last night it just sat at the "Retrieving Character List from Training Room" screen.

After a few minutes I clicked the Back button and got a window asking if I was sure I wanted to leave my place in the Queue.

Haven't updated Beta to try it.

EDIT: Updated Beta a few minutes ago, logged in with no problems, got the Character List and loaded one of my characters into the game. Decided to see if Test was working but I still get the "Retrieving Character List from Training Room" screen that just stays there.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Texas Justice View Post
When I tried to get on Test last night it just sat at the "Retrieving Character List from Training Room" screen.

After a few minutes I clicked the Back button and got a window asking if I was sure I wanted to leave my place in the Queue.

Haven't updated Beta to try it.

EDIT: Updated Beta a few minutes ago, logged in with no problems, got the Character List and loaded one of my characters into the game. Decided to see if Test was working but I still get the "Retrieving Character List from Training Room" screen that just stays there.
I have been getting this as well for the past few days. I can't get into test either.


Catreena

"Why can't the villains ever hide out in the old abandon catnip factory?"

 

Posted

OK... now I'm getting the "problem with the game database" error on Beta as well...


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

same here for beta server


 

Posted

It looks like both are back. There are new patches for both environments, and after applying those, I can log in to both.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Yep, after doing the update I'm back in business too!
THANKS!!!


Catreena

"Why can't the villains ever hide out in the old abandon catnip factory?"

 

Posted

Still waiting on update for Beta to finish. Then I'll have to wait on the update for Test.

*sigh*


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Ok I've had no issues loggin into either after the update today, guess i'm a lucky one.


Confusion is Lord & Chaos is my Best Friend!! Shall I introduce you??
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Gae'Atha- lvl 50 Emp/Ele/Psi Def
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