Right-mouse button navigation is stuttering

Hello folks,
I returned from a break a couple of days ago and encountered a rather bothersome issue: Looking around free-view with the right mouse button often doesn't properly 'catch on'. The one moment it will not respond at all, the other moment only along one axis.

Windowed mode or full-screen doesn't make much of a difference in functionality. One thing is remarkable: When it starts getting finnicky in windowed mode, it will actually regularly activate the drop-down menu of my actual desktop, resulting in icons dragged around or random new shortcuts. It's like the client is never properly in the 'foreground' when active.
The problem isn't there all the time, sometimes it'll be alright for an hour before it kicks in and sometimes it fixes itself, whilst nothing else seemingly changed.

I've tried looking into processes that shouldn't be there as well as disabling my antivirus, but with no success. OS used is Windows 7.

Does anyone have a clue on what could be causing this thing?

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CoH Helper report:

---System information gathered by

CoH Helper version 0.2.0.2---

DxDiag gathered at mei 4, 2012 02:35 (+02:00)
Operating System: Windows 7 Home Premium 32-bit

(6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: Micro-Star International
System Model: CX605
BIOS: Ver 1.000
Central Processor: Pentium(R) Dual-Core CPU

T4500 @ 2.30GHz (2 CPUs), ~2.3GHz
Memory: 4096MB
.Net Memory Report: 901MB out of 3071MB

available
Page File: 5510MB (3702MB currently in use)
C Drive: (WDC WD3200BEVT-22A23T0 ATA Device)

29012MB out of 176941MB (16%) free
D Drive: (WDC WD3200BEVT-22A23T0 ATA Device)

33476MB out of 117960MB (28%) free
F Drive: (YLAN SPIJS9MJK SCSI CdRom Device)

zero-size drive
E Drive: (Optiarc DVD RW AD-7560S ATA Device)

zero-size drive
Windows directory location: C:\windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit

version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Mobility Radeon HD 5400

Series
Manufacturer / Chip: Advanced Micro Devices,

Inc. / ATI display adapter (0x68E0)
Video Memory: 2295 MB
Driver Version: 8.881.0.0
Driver Date: 1-1-0001 0:00:00


Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Mobility Radeon HD 5400

Series
Manufacturer / Chip: Advanced Micro Devices,

Inc. / ATI display adapter (0x68E0)
Video Memory: 2295 MB
Driver Version: 8.881.0.0
Driver Date: 1-1-0001 0:00:00


Driver Language: English

Sound Device Description: Speakers (Realtek

High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5978


Driver Date: 11-10-2009 13:43:32




WMI Information
Motherboard Manufacturer: MICRO-STAR INT'L CO.,

LTD
Motherboard Model: (empty)
Motherboard Product: MS-1687
Motherboard Version: Ver 1.000
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Ver 1.000
BIOS Version: MSI_NB - 20100224
BIOS Release: 20100224000000.000000+000


Registry Information for Current User
Resolution: 1153x731
3D Resolution: 1153x731 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: High
Maximum Particles: 30234
Max Particle Fill? 10,000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 8x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1,000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: High
Character Texture Level: High
World Detail Level (Vis_Scale): 1,000
Entity Detail Level: 1,000
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Medium quality
Advanced Occlusion Settings: Yes
Ambient Occlusion: Off
Occlusion Strength: Strong with color bleeding
Blur: Gaussian depth
Ambient Resolution: Performance


Gamma Correction: 1,000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled:

Yes
Close Suppression Range: 3,000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0,021
Music Sound Volume: 0,000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0,500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown

bytes/second
Current Game Version: 2110.201110031805.1.0
Installation Directory: C:\Program Files

\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

--------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:36:21, on 4-5-2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\System Control Manager\MGSysCtrl.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Users\Alice\AppData\Local\Akamai\netsession_win .exe
C:\Users\Alice\AppData\Local\Akamai\netsession_win .exe
C:\Program Files\Stickies\stickies.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrv.exe
C:\Program Files\DisplayFusion\DisplayFusion.exe
C:\Windows\explorer.exe
C:\Program Files\NCsoft\City of Heroes\CityOfHeroes.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\windows\system32\rundll32.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\windows\explorer.exe
C:\Users\Alice\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Program Files\HiJackThis 2.0.4\Trend Micro\HiJackThis\HiJackThis.exe
C:\windows\system32\notepad.exe
C:\windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://msi.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 122.120.35.236:8909
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1:9421;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [MGSysCtrl] C:\Program Files\System Control Manager\MGSysCtrl.exe
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Alice\AppData\Local\Akamai\netsession_wi n.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Stickies.lnk = C:\Program Files\Stickies\stickies.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O15 - Trusted Zone: http://asia.msi.com.tw
O15 - Trusted Zone: http://global.msi.com.tw
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobio...ne/install.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = laptop
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = laptop
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = laptop
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Micro Star SCM - Micro-Star International Co., Ltd. - C:\Program Files\System Control Manager\MSIService.exe
O23 - Service: Sentinel Keys Server (SentinelKeysServer) - SafeNet, Inc. - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe
O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe

--
End of file - 8076 bytes

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Is it a wireless mouse?

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Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com

Please post a CoH Helper log and HiJack This report.

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@Aggelakis
Yes, it is. I've had it ever since I started playing, though.

@Kitsune Knight
Rookie mistake, my bad. Added the reports.

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Sounds like the batteries may be going, or the sensor may be bad.

Mice don't have an unlimited lifetime, remember. And wireless mice even less life due to the batteries involved.

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Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com

A few things.

Buttons wear out. Actually, the little sensors that fire when the buttons are pressed. Also, they sometimes get a bit out of alignment.

As Aggelakis mentioned batteries could also be a problem, especially since it is a wireless mouse.

I see that you have some type of Wacom tablet installed. We've had instances in the past where the Wacom tablet drivers caused problems with the game. If you replace the batteries or the mouse and it still has problems you may want to uninstall the Wacom drivers and tablet to see if that is part of the problem.


I would also recommend turning off Ambient Occlusion completely. It's hardware intensive enough on a desktop graphics card but it's even worse on a laptop's mobility graphics chipset.

Finally, your video driver appears to have a corrupt installation (the funky date shown on the video driver while the sound card date appears normal). My recommendation would be to download but don't install the current video drivers for your laptop, download and install Driver Sweeper but don't run it yet. Uninstall the video card drivers, Catalyst Control Center and any other software for the video card then reboot the computer into Safe Mode. Run Driver Sweeper in Safe Mode to remove the leftover files and registry entries that the uninstaller didn't get rid of. Reboot into normal Windows mode and install the drivers you downloaded earlier.

At that point you can run CoH Helper again, paste it into Notepad and check the video card driver date. They should show in the normal date format then.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

I already refreshed the batteries, them dying was the first thought I got. Didn't do the trick, though. For the rest I'm pretty sure it's not the physical state of the mouse. I use the right-mouse button a lot in some 3D software (both click and hold) and the problem is non-existant here. The mouse's not all that old either (<1year, Logitech). I'll try the other things mentioned, though

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