Holiday PAck give nothing

Bought this pack....for 400 points.....the transaction goes through.....didnt get one thing from it.

not one emote....no snowball power...not even a costume piece.

So is htis pack broken or soemthing right now?

Maybe this has something to do with the game aribitrarily erasing achiementsd and badges....and incarnate slots?

ok after zoning a few times....the items finaly appeared...

to add to this....while they where not there...the icon tailor wouldnt allow me to selct the items either....

i had to zone to 3 differing zones before they appeared...

I figured i would give the game a benefit of doubt and try to find a fix.....

so either a dveloper read this and fixed it or zoning fixed it....

If the zoning fixed it though....this means this game has a database issue...
which might explain why i lose badges and things....on differting characters

the last time it was the incarnate slot.....which messes upt he game by the way....

as in it let me do things becasue i had ounlocked the slot.....and collected rewards because of it.....but gavew exp to unlock the slot again.....after i got the reward again the client literaly crashed...as in a map server error....i assume due to trying to put data already in that was alrerady there and include new data....

not sure what effect day jobs will do....i have one character at least that had the accolade power to rez other players from the proffessor and physician badges.....but the game now says i dont have those badges or accolade...yet i still have the yellow temp power...
so i am wondering what it will do if i get the day jobs again....and get the power again....

anywise had to make sure i kept the information up to date....for anyone else with the issues