City of Heroes: Live Forum Archive

Character Transfers don't work on locked slots

Roderick

By Roderick,
Posted on: 2011-11-28 09:03 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

I just bought a character transfer so that I could move a character that's on a server I no longer play on to the server I do play on. However, I have no unlocked slots on that server, and apparently you can't transfer a locked character.

Now, I've either wasted the point value of the transfer, or have to waste more points unlocking a slot on a server I don't play on so that I can transfer the character.

Quote:
The Character Server Transfer Token is used on the Character Selection Screen. PLEASE NOTE that the destination server MUST have an available Character Slot open for your Character to transfer to it. Additionally, your character's name is not guaranteed to be available on the new server!
Nowhere does it say that I have to unlock the character before I can transfer it. This needs to be changed, either to make it so that you can transfer locked characters, or so that you are informed that locked characters can't be transferred.

@Roderick

 

Posted

WAI.

Locked slots are exactly that. Locked. Meaning you can do nothing with that slot or characters in that slot until it is unlocked. Locked means it is completely inaccessible unless unlocked.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

One option, pay for a month, move all the toons you need/want to and let it go prem again. Probably the cheapest way.

 

Posted

Quote:
Originally Posted by Twigman View Post
One option, pay for a month, move all the toons you need/want to and let it go prem again. Probably the cheapest way.
Yeah, there's a deal for 99 cents that I used to upgrade a trial account to VIP. Not sure if it'll work for the OP, but heck, it's only 99 cents.

 

Posted

Quote:
Originally Posted by Texas Justice View Post
WAI.

Locked slots are exactly that. Locked. Meaning you can do nothing with that slot or characters in that slot until it is unlocked. Locked means it is completely inaccessible unless unlocked.
OK, I'm fine with that. But where does it say that? As far as I know, nowhere. "Give us $X to do something, then find out that you have to give us $X more because we didn't document the system properly" is not a good business model, nor is it fair to the customer.

As far as I knew, a locked character slot just meant that I couldn't log into the character. It seems silly to me that I should need to spend a slot on a server I don't want it on, then move the character to the server I want it on, and then spend another slot on the server where I actually want the character.

Again, I'm fine with the system as it is, assuming that it is WAI. My biggest issue is with the documentation. I wouldn't have wasted money on the transfer if I had known I couldn't use it.

Quote:
Originally Posted by Twigman View Post
One option, pay for a month, move all the toons you need/want to and let it go prem again. Probably the cheapest way.
If I were transferring three or more characters, then $15 would be cheaper than spending $6 on a slot for each character. However, I'm only doing the one, maybe two, so that would actually cost more. Also, I disapprove of the broken points/tokens system, so until then, I'm staying Premium and spending my money on Point purchases and getting my points and tokens up front instead. But that's a matter for a different thread.

Quote:
Originally Posted by Rodion View Post
Yeah, there's a deal for 99 cents that I used to upgrade a trial account to VIP. Not sure if it'll work for the OP, but heck, it's only 99 cents.
Over 4 years vet time. That offer only works for new accounts (ie, no sub, points, or retail codes ever applied). Won't work for me, but thanks for the suggestion.

@Roderick