Why are EU players being ripped off buying Paragon Points?


Aggelakis

 

Posted

Yep, the question is the title of the thread.

In the Unofficial Superpacks thread (which i do admit to derailling, and for that i am sorry, heat of the moment and all that stuff), i brought up something that some people *didnt* agree with.

That is that the *fastest* route for EU account holders to get Reward tokens is also the most expensive... and not just by $0.01 like US account holders.

Points Bonus Total $US €EU £UK Tokens
400 ____ 400 $5.00 €4,80 £3.40 0*
1200 120 1320 $15.00 €14,40 £10.20 1*
4000 600 4600 $50.00 €48,00 £34.00 3*
8000 1600 9600 $100.00 €96,00 £68.00 8

Subscription fee costs:

US player : $14.99
UK player : £8.99
EU player : €12.99

A player can buy their way up the Paragon Rewards tree by buying Paragon Points. You get one for every 1200 points you purchase.

Using the most expensive conversion ratio of bulk 400 point purchases and single month subscription the numbers are as follows.

For an US player its $15.00/$14.99
For an UK player its £10.20/£8.99
For an EU player its €14.99/€12.99

These are the most *expensive* routes, and even then, the US players pay just $0.01 (that is 1 cent) more to buy their way up the tree.

A player from the UK pays 13.45% more to buy their way up the tree.

An EU account holder from the EU pays 15.39% more to buy their way up the tree...

A US account holder pays 0.00067% more to buy their way up the tree.

What can be used to account for this?

It cannot be VAT/sales tax increases, as the sub fee hasnt increased from the launch of the game (we have had 2 VAT changes in the UK in the past few years).

So *whose* smart idea was it to rip off the EU account holders like this?

Hell, once you start getting up to buying enough points to get 11 reward tokens, you end up having paid for 12 months subscription fee.

And because the Tokens are not being awarded up front for multimonth subscriptions, the EU account holders are getting ripped off, by having to pay *more* in terms of equivelent fees than the US account holders.

*edit* table didnt appear correctly!


 

Posted

It's because exchange rates changed between when EU subscriptions were introduced and PP were introduced.

It used to be that £9 was about $15, now £9 is less than $14. So people paying in pounds get a better deal on subscriptions, but a worse deal on points.


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Posted

Quote:
Originally Posted by Mazey View Post
It's because exchange rates changed between when EU subscriptions were introduced and PP were introduced.

It used to be that £9 was about $15, now £9 is less than $14. So people paying in pounds get a better deal on subscriptions, but a worse deal on points.
Well, at the moment its $15 = £9.70, and although the trend is for it to go *up*, for it to reach its *current* price it would have to go up to its highest point in 2 years (24th/27th January 2009 according to historical data from XE.com).

So unfortunately that argument doesnt hold water...

*edit* to clarify, if the cost was set in the past... then it should have been cheaper than what EU players are currently playing... the currency conversion (for UK players at least) has only gotten worse in the past few months.


 

Posted

This isn't a comparison with exchange rates, though. US players get 400 points for 1/3 the cost of a month, EU players pay more than 1/3 of a month for the same number of points. It's probably not reasonable to expect prices to adjust every time the exchange rate shifts, but the ratios within each currency should be the same.


 

Posted

Quote:
Originally Posted by Hopeling View Post
This isn't a comparison with exchange rates, though. US players get 400 points for 1/3 the cost of a month, EU players pay more than 1/3 of a month for the same number of points. It's probably not reasonable to expect prices to adjust every time the exchange rate shifts, but the ratios within each currency should be the same.
Exactly the point i was trying to make... although i might have confused the point though.


 

Posted

IIRC, NC Europe set the EU (£ and €) prices, not anyone in the US. They just charge what they're told to.

This issue should be passed to NC Europe to adjudicate.


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Posted

Quote:
Originally Posted by Gangrel_EU View Post
Well, at the moment its $15 = £9.70, and although the trend is for it to go *up*, for it to reach its *current* price it would have to go up to its highest point in 2 years (24th/27th January 2009 according to historical data from XE.com).

So unfortunately that argument doesnt hold water...

*edit* to clarify, if the cost was set in the past... then it should have been cheaper than what EU players are currently playing... the currency conversion (for UK players at least) has only gotten worse in the past few months.
You're completely missing my point.
The reason subs are £9 while points are £10.20 isn't because the points are prices higher than they'd like, but because the subs are priced lower than they'd like.

Subs were priced when exchange rates were much better, so they got priced at £8.99, if they were pricing subs today, then they'd be priced at £10.20, just like points are.

The difference is because we're getting a better deal on subs than we "should", not because we're being charged more for points than we "should".

As for why points are cost more here than in the USA? You said it yourself: Sales tax.


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Posted

Quote:
Originally Posted by Mazey View Post
You're completely missing my point.
The reason subs are £9 while points are £10.20 isn't because the points are prices higher than they'd like, but because the subs are priced lower than they'd like.

Subs were priced when exchange rates were much better, so they got priced at £8.99, if they were pricing subs today, then they'd be priced at £10.20, just like points are.
Doenst hold, as you would have had to go to before the game launched in the US for the currency ratio to be the same.

Following the similar pricing structure of other MMO's i *can* get behind.

If they were *following* that method, then £9.70 would have been the "fair" price for 1200 points (hell, even cheaper when you take into consideration that this is going on todays rate, it was better when the game launched)

Quote:
The difference is because we're getting a better deal on subs than we "should", not because we're being charged more for points than we "should".

As for why points are cost more here than in the USA? You said it yourself: Sales tax.
I shall give you a brief history in the VAT (aka sales tax) in the UK.

It was (up until recent years) 17.5%... but for the period of 1st december 2008 to 31st December 2009 it was dropped to 15% (there was *NO* decrease in sub fee for that period).

It then returned to 17.5% on 1st January 2010.

One year later (4th Janurary 2011) it was increased to 20%. Once again, no increase in sub fee.

If they were basing the price according to VAT rates, then the *subscription* fee should have increased and decreased accordingly (I have noticed the the *other* superhero MMO does this, so the price you see is *not* the price you pay (try £10.80/month instead)... Not to mention as well that the EU rate of €12.99 covers a wide range (between 15% and 25%) of different rates for VAT/Sales Tax, and yet AFAIK the price doesnt change for them either.

You cant even throw the "but it was fairer then for rates".... If it *was* fairer, then the UK players (at least) would have been paying £8.10 for their equivelent subscription fee. The market rate however was £8.99/month.

The *closest* point to the launch of the game as to which the $14.99 was close to the £8.99 coversion, was in november 2003, which was before the launch of the game in the US. Since the launch of the game the rates have changed obviously.

So, once again, why are EU account holders being charged *more* in relation to their Subscription fee to get Paragon Points. Because once you remove the "currency conversion" and VAT increase... the numbers still dont balance up

At *no* point in the few preceeding months to the launch of Freedom has the UK/US currency ratio been similar enough to warrant the price difference (either including or excluding VAT)

So is this purely a case of "well we cannot change the rate of which we charge subscribers in terms of Sub fee, but instead we will over charge them for points?"


 

Posted

Quote:
Originally Posted by Gangrel_EU View Post
So is this purely a case of "well we cannot change the rate of which we charge subscribers in terms of Sub fee, but instead we will over charge them for points?"
Yes, that's what I've been saying.

Except that $15 is current £9.72. Add 20% VAT and you get £11.66, not £10.20.

So it's a case of "we cannot change the rate of which we charge subscribers in terms of Sub fee, but instead we will over charge them for points?", apart from the fact they're still under charging us for points, just not as much as they're under charging us for subs.


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BattleEngine - "And the prize for the most level headed response ever goes to Mazey"

 

Posted

Quote:
Originally Posted by Mazey View Post
Yes, that's what I've been saying.

Except that $15 is current £9.72. Add 20% VAT and you get £11.66, not £10.20.

So it's a case of "we cannot change the rate of which we charge subscribers in terms of Sub fee, but instead we will over charge them for points?", apart from the fact they're still under charging us for points, just not as much as they're under charging us for subs.
Should point out that the $15 is including *all applicable* taxes (i believe that New Jersey is an exception to this as it has an additional charge on top)

So surely that would mean that the points should cost £9.72... and not £10.20....


 

Posted

Well, I don't know enough to dispute that, so I'll assume it's true.

That still means we get subscriptions 73p cheaper and points 48p more expensive.
Seems like a net gain to me.


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Posted

Quote:
Originally Posted by Gangrel_EU View Post
Should point out that the $15 is including *all applicable* taxes (i believe that New Jersey is an exception to this as it has an additional charge on top)
$15 does not include all applicable taxes in all states. Any player in a state that has an NCsoft presence is also charged local sales tax. I live in Seattle, Washington; Arenanet (NCsoft holding) is in the same building as my fiance's workplace. I pay 9.95% tax on top of my purchases because that's the local sales tax. So that $15 purchase would be about $16.50 or so for me.


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Posted

Quote:
Originally Posted by Aggelakis View Post
$15 does not include all applicable taxes in all states. Any player in a state that has an NCsoft presence is also charged local sales tax. I live in Seattle, Washington; Arenanet (NCsoft holding) is in the same building as my fiance's workplace. I pay 9.95% tax on top of my purchases because that's the local sales tax. So that $15 purchase would be about $16.50 or so for me.
I wasnt *too* sure exactly how it worked exactly, but i did know that there were exceptions to the general rule though. Thanks for clarifying


 

Posted

SHHHHHH dont rock the boat they might charge us more,and I,m quite happy with what I pay,plus I do not but stuff very often


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Posted

Quote:
Originally Posted by Aggelakis View Post
$15 does not include all applicable taxes in all states. Any player in a state that has an NCsoft presence is also charged local sales tax. I live in Seattle, Washington; Arenanet (NCsoft holding) is in the same building as my fiance's workplace. I pay 9.95% tax on top of my purchases because that's the local sales tax. So that $15 purchase would be about $16.50 or so for me.
Similarly, subscribers in California and Texas are charged tax as well due to NCSoft holdings such as Paragon Studios in Mountain View, California and NCSoft US offices in Austin, Texas.


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