VIP Market Points - When do I get them?

So I am waiting to get the 400 monthly points for the Halloween Pack. I don't know when I am going to get the points. Can someone please give me the 411?

Thank you,
MCM

You should be getting them on your billing date. I.e., if you are normally billed on the 24th, they'll show up then.

However, there seems to be some problems. I think my billing date is the 8th but my points didn't show up until the 15th or so. So I think right now no one is sure. You might want to confirm your billing date on your account page. In a pinch, you might have to buy some points and then use the freebie points on something else, if you want the costumes sooner rather than later.

I am a paid yearly member with a billing cycle date of March 9th. I have yet to receive either my market points or my reward token. Even though I was originally supposed to receive all my tokens for my year up front but that was scrapped because of technical difficulties. I personally am not going to purchase any more points until this all gets straightened out. I work as a software engineer and would have been terminated for a roll out of production code this buggy and bad. Seems like they are too focused on getting new people in and spending money instead of making sure they have a stable product.

I know people will say to wait and be patient. I am fine with that but think they should be more up front with their VIP subscribers about where these issues are and where they expect to be in the near future with resolutions. It looks really bad for the game as a whole that these threads even exist in the first place.