Can sign in, but cannot select my character
By
Giggles_,
Posted on: 2011-09-29 14:47 in ALL ACCESS Gameplay Technical Issues Bugs
Do you get the same issue with any other server?
Omnes relinquite spes, o vos intrantes
My Characters
CoX Chatlog Parser
Last.fm Feed
[Guide] Asking for technical help on the forums.
I'd say Welcome Back, but I play on Justice.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
On other servers I can see the slots locked. But cannot unlock any as I unlocked all my slots on justice like I did before from my wives computer. On just all I see is the message they are retrieving my characters but it never goes passed that message, it just freezes.
You're already dead... You just dont know it yet.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at September 29, 2011 15:19 (-07:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: Dell Inc.
System Model: Dell XPS720
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Central Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)
Memory: 2046MB
.Net Memory Report: 1504MB out of 2045MB available
Page File: 3557MB (380MB currently in use)
C Drive: (ST3250820AS) 185385MB out of 233609MB (79%) free
D Drive: (TSSTcorp DVD-ROM TS-H353B) zero-size drive
E Drive: (HL-DT-ST DVD+-RW GSA-H73N) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0012.8026
Driver Date: 8/3/2011 4:49:00 AM
Driver Language: English
Sound Device Description: SigmaTel Audio
Driver File: sthda.sys
Driver Version: 5.10.5143.0000
Driver Date: 4/12/2007 4:16:16 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0YU822
Motherboard Version: A00
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A03
BIOS Version: DELL - d
BIOS Release: 20070823000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (0)
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Medium
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: No
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109222317.1.0
Installation Directory: C:\Program Files\NCsoft\City of Heroes
Mod files in the Data directory
No modifications found
You're already dead... You just dont know it yet.
So on other servers it does the "Retrieving your character" and then shows the list with them locked?
If so, it looks like it's something support needs to look at. The support site is https://support.cityofheroes.com
Be sure to mention that the character list loads on other servers but is only hanging on Justice.
Good luck.
EDIT: Nothing really looks out of place in the CoH Helper report.
EDIT 2: A thought occurs to me. Can you launch the game in Safe Mode and get the character list to load? I'm not in front of my computer with CoH on it, but if you'll give me about 20 minutes I can get home and give instructions for launching in Safe Mode with the new NCSoft Launcher.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:17:20 PM, on 9/29/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Logitech Gaming Software\LCore.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Razer\Naga\RazerNagaSysTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Logitech Gaming Software\plugins\LCDAppletsMono-8.01.067\Applets\x86\LCDClock.exe
C:\Program Files\Logitech Gaming Software\plugins\LCDAppletsMono-8.01.067\Applets\x86\LCDMedia.exe
C:\WINDOWS\system32\msiexec.exe
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rsvw.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=1071205
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&...us&ibd=1071205
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=1071205
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MI1933~1\Office14\GROOVEEX.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MI1933~1\Office14\URLREDIR.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Launch LCore] "C:\Program Files\Logitech Gaming Software\LCore.exe" /minimized
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program Files\Razer\Naga\RazerNagaSysTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1917131719-3397636029-1166871278-1006\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 14\TMAS_OE\TMAS_OEMon.exe" (User 'UpdatusUser')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office14\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{591D7E1F-DF85-46A3-99BD-E75A9108DA2A}: NameServer = 192.168.1.1,192.168.1.2
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Windows Presentation Foundation Font Cache 4.0.0.0 (WPFFontCache_v0400) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\ WPFFontCache_v0400.exe (file missing)
--
End of file - 7955 bytes
You're already dead... You just dont know it yet.
I did that Texas, but they said I needed to run their gameadvisor application and each time I try to run it says it cant cause there is a C+++ run time error. I think I am just going to send them the hijack this and coh helper information. If you can take a look at my coh helper and hijack this info and lt me know if there is anything I am missing.
You're already dead... You just dont know it yet.
I don't see anything out of place in those two, but it doesn't show everything their game advisor shows that helps with their troubleshooting.
Let's try this to see if you can load in Safe Mode and get the character list to finish on Justice.
Open the NCSoft Launcher but don't launch the game.
Right-click the City oh Heroes entry and select Properties.
Put a checkmark in Launch in Safe Mode at the bottom and click OK.
Launch the game, log in and select Justice.
Does it still hang on "Retrieving your characters" or does it let them load?
If it finishes loading, log in on a character to make sure you can get into the game.
Disable Geometry Buffers.
Exit to Desktop.
Open Launcher again so that you can remove the Safe Mode setting then launch the game, log in and select Justice.
What happens?
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
= Collecting Hosts file content
================================================== ============================
*--> C:\WINDOWS\system32\drivers\etc\hosts <--*
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
================================================== ============================
= Dumping Running Processes
================================================== ============================
+ [System Process], [System Process]
| \ System, System
| \ smss.exe, Microsoft Corporation, Windows NT Session Manager v5.1.2600.5512, smss.exe
| + csrss.exe, Microsoft Corporation, Client Server Runtime Process v5.1.2600.5512, csrss.exe
| \ winlogon.exe, Microsoft Corporation, Windows NT Logon Application v5.1.2600.5512, winlogon.exe
| + services.exe, Microsoft Corporation, Services and Controller app v5.1.2600.5755, services.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | | + wmiprvse.exe, Microsoft Corporation, WMI v5.1.2600.5755, wmiprvse.exe
| | | \ ehmsas.exe, Microsoft Corporation, Media Center Media Status Aggregator Service v5.1.2710.2732, C:\WINDOWS\eHome\ehmsas.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | | \ wscntfy.exe, Microsoft Corporation, Windows Security Center Notification App v5.1.2600.5512, C:\WINDOWS\system32\wscntfy.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | + spoolsv.exe, Microsoft Corporation, Spooler SubSystem App v5.1.2600.6024, spoolsv.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | + ehrecvr.exe, ehrecvr.exe
| | + ehSched.exe, ehSched.exe
| | + nvsvc32.exe, NVIDIA Corporation, NVIDIA Driver Helper Service, Version 280.26 v6.14.12.8026, nvsvc32.exe
| | + daemonu.exe, daemonu.exe
| | + RoxWatch9.exe, RoxWatch9.exe
| | + sprtsvc.exe, sprtsvc.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | + mcrdsvc.exe, mcrdsvc.exe
| | + dllhost.exe, Microsoft Corporation, COM Surrogate v5.1.2600.5512, dllhost.exe
| | + alg.exe, Microsoft Corporation, Application Layer Gateway Service v5.1.2600.5512, alg.exe
| | + RoxMediaDB9.exe, RoxMediaDB9.exe
| | + svchost.exe, Microsoft Corporation, Generic Host Process for Win32 Services v5.1.2600.5512, svchost.exe
| | \ mscorsvw.exe, mscorsvw.exe
| + lsass.exe, Microsoft Corporation, LSA Shell (Export Version) v5.1.2600.5512, lsass.exe
| \ wbload.exe, Stardock Systems, Inc, WindowBlinds v4.51, C:\Program Files\AlienGUIse\wbload.exe
\ explorer.exe, Microsoft Corporation, Windows Explorer v6.00.2900.5512, C:\WINDOWS\Explorer.EXE
+ ehtray.exe, Microsoft Corporation, Media Center Tray Applet v5.1.2715.2765, C:\WINDOWS\ehome\ehtray.exe
+ quickset.exe, Dell Inc, QuickSet v8, 3, 4, 0, C:\Program Files\Dell\QuickSet\quickset.exe
+ stsystra.exe, SigmaTel, Inc., Sigmatel Audio system tray application v1.0.5143.0 nd491 cp1, C:\WINDOWS\stsystra.exe
+ issch.exe, Macrovision Corporation, Macrovision FLEXnet Connect Scheduler v3, 20, C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
+ RoxWatchTray9.exe, Sonic Solutions, RoxMMTrayApp Module v9.0.1.64, C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
| \ CPSHelpRunner.exe, Sonic Solutions, ROXHelpRunner Module v9.0.1.64, C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
+ DrgToDsc.exe, Roxio, Drag To Disc Application v9.0.0.53, C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
+ PDVDDXSrv.exe, CyberLink Corp., CyberLink PowerCinema Resident Program v4, 5, 0, 0, C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
+ rundll32.exe, Microsoft Corporation, Run a DLL as an App v5.1.2600.5512, C:\WINDOWS\system32\RunDLL32.exe
+ sprtcmd.exe, SupportSoft, Inc. v7.0.585.0, C:\Program Files\Dell Support Center\bin\sprtcmd.exe
+ LCore.exe, Logitech Inc., Logitech Gaming Framework v8.01.081, C:\Program Files\Logitech Gaming Software\LCore.exe
| + LCDClock.exe, Logitech Inc., Logitech LCD Clock/Performance Monitor v3.06.109, C:\Program Files\Logitech Gaming Software\plugins\LCDAppletsMono-8.01.067\Applets\x86\LCDClock.exe
| \ LCDMedia.exe, Logitech Inc., Logitech G-series Media Display v3.06.116, C:\Program Files\Logitech Gaming Software\plugins\LCDAppletsMono-8.01.067\Applets\x86\LCDMedia.exe
+ RazerNagaSysTray.exe, Razer USA Ltd, Razer Naga Systray v3.2.0.0, C:\Program Files\Razer\Naga\RazerNagaSysTray.exe
+ ctfmon.exe, Microsoft Corporation, CTF Loader v5.1.2600.5512, C:\WINDOWS\system32\ctfmon.exe
+ firefox.exe, Mozilla Corporation, Firefox v7.0, C:\Program Files\Mozilla Firefox\firefox.exe
| \ plugin-container.exe, Mozilla Corporation, Plugin Container for Firefox v7.0, C:\Program Files\Mozilla Firefox\plugin-container.exe
+ GameAdvisor.exe, NCsoft Corporation., Game Advisor v1, 0, 2, 0, C:\Documents and Settings\Sam\My Documents\Downloads\GameAdvisor.exe
\ rundll32.exe, Microsoft Corporation, Run a DLL as an App v5.1.2600.5512, C:\WINDOWS\system32\rundll32.exe
\ rundll32.exe, Microsoft Corporation, Run a DLL as an App v5.1.2600.5512, C:\WINDOWS\system32\rundll32.exe
================================================== ============================
= Dumping System Registry
================================================== ============================
[HKLM\Software\Microsoft\Windows\CurrentVersion\Run ServiceOnce]
(key not found)
[HKLM\Software\Microsoft\Windows\CurrentVersion\Run Services]
(key not found)
[HKLM\Software\Microsoft\Windows\CurrentVersion\Run Once]
(value not set)
[HKLM\Software\Microsoft\Windows\CurrentVersion\Run]
ehTray, C:\WINDOWS\ehome\ehtray.exe
Dell QuickSet, C:\Program Files\Dell\QuickSet\quickset.exe
SigmatelSysTrayApp, stsystra.exe
ISUSPM Startup, C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
ISUSScheduler, "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
,
RoxWatchTray, "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
RoxioDragToDisc, "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
PDVDDXSrv, "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
Adobe Reader Speed Launcher, "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
dscactivate, "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
NvCplDaemon, RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
NvMediaCenter, RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
nwiz, C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
DellSupportCenter, "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
Launch LCore, "C:\Program Files\Logitech Gaming Software\LCore.exe" /minimized
Razer Naga Driver, C:\Program Files\Razer\Naga\RazerNagaSysTray.exe
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
DellSupportCenter, "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
ctfmon.exe, C:\WINDOWS\system32\ctfmon.exe
NCsoft,
[HKCU\Software\Microsoft\Windows\CurrentVersion\Run Once]
(value not set)
[HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall]
12133444-BF36-4d4e-B7FB-A3424C645DE4, GemMaster Mystic
AddressBook
Adobe Flash Player ActiveX, Adobe Systems Incorporated, Adobe Flash Player 10 ActiveX v10.3.183.10
Adobe Flash Player Plugin, Adobe Systems Incorporated, Adobe Flash Player 10 Plugin v10.3.183.10
AlienGUIse Theme Manager, AlienGUIse Theme Manager
B3EE3001-DC24-4cd1-8743-5692C716659F, Otto
Branding
CCleaner, Piriform, CCleaner v3.11
Champions Online, Cryptic Studios, Champions Online
Connection Manager
Defraggler, Piriform, Defraggler v2.07
DirectAnimation
DirectDrawEx
DXM_Runtime
EmeraldQFE2, Microsoft Corporation, Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Fontcore
ICW
IDNMitigationAPIs
IE40
IE4Data
IE5BAKEX
ie7
ie8, Microsoft Corporation, Windows Internet Explorer 8 v20090308.140743
IEData
KB2079403, Microsoft Corporation, Security Update for Windows XP (KB2079403) v1
KB2115168, Microsoft Corporation, Security Update for Windows XP (KB2115168) v1
KB2229593, Microsoft Corporation, Security Update for Windows XP (KB2229593) v1
KB2296011, Microsoft Corporation, Security Update for Windows XP (KB2296011) v1
KB2345886, Microsoft Corporation, Update for Windows XP (KB2345886) v1
KB2347290, Microsoft Corporation, Security Update for Windows XP (KB2347290) v1
KB2360937, Microsoft Corporation, Security Update for Windows XP (KB2360937) v1
KB2378111_WM9, Microsoft Corporation, Security Update for Windows Media Player (KB2378111)
KB2387149, Microsoft Corporation, Security Update for Windows XP (KB2387149) v1
KB2393802, Microsoft Corporation, Security Update for Windows XP (KB2393802) v1
KB2412687, Microsoft Corporation, Security Update for Windows XP (KB2412687) v1
KB2419632, Microsoft Corporation, Security Update for Windows XP (KB2419632) v1
KB2423089, Microsoft Corporation, Security Update for Windows XP (KB2423089) v1
KB2440591, Microsoft Corporation, Security Update for Windows XP (KB2440591) v1
KB2443105, Microsoft Corporation, Security Update for Windows XP (KB2443105) v1
KB2476490, Microsoft Corporation, Security Update for Windows XP (KB2476490) v1
KB2478960, Microsoft Corporation, Security Update for Windows XP (KB2478960) v1
KB2478971, Microsoft Corporation, Security Update for Windows XP (KB2478971) v1
KB2481109, Microsoft Corporation, Security Update for Windows XP (KB2481109) v1
KB2483185, Microsoft Corporation, Security Update for Windows XP (KB2483185) v1
KB2485663, Microsoft Corporation, Security Update for Windows XP (KB2485663) v1
KB2491683, Microsoft Corporation, Security Update for Windows XP (KB2491683) v1
KB2502898, Microsoft Corporation, Windows XP Media Center Edition 2005 KB2502898
KB2503665, Microsoft Corporation, Security Update for Windows XP (KB2503665) v1
KB2506212, Microsoft Corporation, Security Update for Windows XP (KB2506212) v1
KB2507618, Microsoft Corporation, Security Update for Windows XP (KB2507618) v1
KB2507938, Microsoft Corporation, Security Update for Windows XP (KB2507938) v1
KB2508272, Microsoft Corporation, Security Update for Windows XP (KB2508272) v1
KB2508429, Microsoft Corporation, Security Update for Windows XP (KB2508429) v1
KB2509553, Microsoft Corporation, Security Update for Windows XP (KB2509553) v1
KB2510531-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB2510531) v1
KB2535512, Microsoft Corporation, Security Update for Windows XP (KB2535512) v1
KB2536276-v2, Microsoft Corporation, Security Update for Windows XP (KB2536276-v2) v2
KB2541763, Microsoft Corporation, Update for Windows XP (KB2541763) v1
KB2544521-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB2544521) v1
KB2544893, Microsoft Corporation, Security Update for Windows XP (KB2544893) v1
KB2555917, Microsoft Corporation, Security Update for Windows XP (KB2555917) v1
KB2559049-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB2559049) v1
KB2562937, Microsoft Corporation, Security Update for Windows XP (KB2562937) v1
KB2566454, Microsoft Corporation, Security Update for Windows XP (KB2566454) v1
KB2567680, Microsoft Corporation, Security Update for Windows XP (KB2567680) v1
KB2570222, Microsoft Corporation, Security Update for Windows XP (KB2570222) v1
KB2570791, Microsoft Corporation, Hotfix for Windows XP (KB2570791) v1
KB2570947, Microsoft Corporation, Security Update for Windows XP (KB2570947) v1
KB2616676-v2, Microsoft Corporation, Update for Windows XP (KB2616676-v2) v2
KB835221WXP, Microsoft Corporation, High Definition Audio Driver Package - KB835221 v20040219.000000
KB892130, Microsoft Corporation, Windows Genuine Advantage Validation Tool (KB892130)
KB893803v2, Microsoft Corporation, Windows Installer 3.1 (KB893803)
KB900325, Microsoft Corporation, Update Rollup 2 for Windows XP Media Center Edition 2005
KB903157, Microsoft Corporation, Hotfix for Windows Media Player 10 (KB903157)
KB908246, Microsoft Corporation, Windows XP Media Center Edition 2005 KB908246
KB910393, Microsoft Corporation, Update for Windows Media Player 10 (KB910393)
KB911564, Microsoft Corporation, Security Update for Windows Media Player (KB911564)
KB912067, Microsoft Corporation, Windows XP Media Center Edition 2005 KB912067
KB913800, Microsoft Corporation, Update for Windows Media Player 10 (KB913800)
KB923561, Microsoft Corporation, Security Update for Windows XP (KB923561) v1
KB923689, Microsoft Corporation, Security Update for Windows XP (KB923689)
KB925398_WMP64, Microsoft Corporation, Security Update for Windows Media Player 6.4 (KB925398)
KB941569, Microsoft Corporation, Security Update for Windows XP (KB941569)
KB946648, Microsoft Corporation, Security Update for Windows XP (KB946648) v1
KB950762, Microsoft Corporation, Security Update for Windows XP (KB950762) v1
KB950974, Microsoft Corporation, Security Update for Windows XP (KB950974) v1
KB951376-v2, Microsoft Corporation, Security Update for Windows XP (KB951376-v2) v2
KB951748, Microsoft Corporation, Security Update for Windows XP (KB951748) v1
KB951978, Microsoft Corporation, Update for Windows XP (KB951978) v1
KB952004, Microsoft Corporation, Security Update for Windows XP (KB952004) v1
KB952069_WM9, Microsoft Corporation, Security Update for Windows Media Player (KB952069)
KB952287, Microsoft Corporation, Hotfix for Windows XP (KB952287) v1
KB952954, Microsoft Corporation, Security Update for Windows XP (KB952954) v1
KB954155_WM9, Microsoft Corporation, Security Update for Windows Media Player (KB954155)
KB954550-v5, Microsoft Corporation, Hotfix for Windows XP (KB954550-v5) v5
KB955069, Microsoft Corporation, Security Update for Windows XP (KB955069) v1
KB955759, Microsoft Corporation, Update for Windows XP (KB955759) v1
KB956572, Microsoft Corporation, Security Update for Windows XP (KB956572) v1
KB956744, Microsoft Corporation, Security Update for Windows XP (KB956744) v1
KB956802, Microsoft Corporation, Security Update for Windows XP (KB956802) v1
KB956803, Microsoft Corporation, Security Update for Windows XP (KB956803) v1
KB956844, Microsoft Corporation, Security Update for Windows XP (KB956844) v1
KB958644, Microsoft Corporation, Security Update for Windows XP (KB958644) v1
KB958869, Microsoft Corporation, Security Update for Windows XP (KB958869) v1
KB959426, Microsoft Corporation, Security Update for Windows XP (KB959426) v1
KB960225, Microsoft Corporation, Security Update for Windows XP (KB960225) v1
KB960803, Microsoft Corporation, Security Update for Windows XP (KB960803) v1
KB960859, Microsoft Corporation, Security Update for Windows XP (KB960859) v1
KB961118, Microsoft Corporation, Hotfix for Windows XP (KB961118) v1
KB961501, Microsoft Corporation, Security Update for Windows XP (KB961501) v1
KB967715, Microsoft Corporation, Update for Windows XP (KB967715) v1
KB968389, Microsoft Corporation, Update for Windows XP (KB968389) v1
KB969059, Microsoft Corporation, Security Update for Windows XP (KB969059) v1
KB970238, Microsoft Corporation, Security Update for Windows XP (KB970238) v1
KB970430, Microsoft Corporation, Security Update for Windows XP (KB970430) v1
KB971029, Microsoft Corporation, Update for Windows XP (KB971029) v1
KB971468, Microsoft Corporation, Security Update for Windows XP (KB971468) v1
KB971657, Microsoft Corporation, Security Update for Windows XP (KB971657) v1
KB971737, Microsoft Corporation, Update for Windows XP (KB971737) v1
KB971961-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB971961) v1
KB972270, Microsoft Corporation, Security Update for Windows XP (KB972270) v1
KB973507, Microsoft Corporation, Security Update for Windows XP (KB973507) v1
KB973540_WM9L, Microsoft Corporation, Security Update for Windows Media Player (KB973540)
KB973687, Microsoft Corporation, Update for Windows XP (KB973687) v1
KB973768, Microsoft Corporation, Windows XP Media Center Edition 2005 KB973768
KB973815, Microsoft Corporation, Update for Windows XP (KB973815) v1
KB973869, Microsoft Corporation, Security Update for Windows XP (KB973869) v1
KB973904, Microsoft Corporation, Security Update for Windows XP (KB973904) v1
KB974112, Microsoft Corporation, Security Update for Windows XP (KB974112) v1
KB974318, Microsoft Corporation, Security Update for Windows XP (KB974318) v1
KB974392, Microsoft Corporation, Security Update for Windows XP (KB974392) v1
KB974571, Microsoft Corporation, Security Update for Windows XP (KB974571) v1
KB975025, Microsoft Corporation, Security Update for Windows XP (KB975025) v1
KB975467, Microsoft Corporation, Security Update for Windows XP (KB975467) v1
KB975558_WM8, Microsoft Corporation, Security Update for Windows Media Player (KB975558)
KB975560, Microsoft Corporation, Security Update for Windows XP (KB975560) v1
KB975561, Microsoft Corporation, Security Update for Windows XP (KB975561) v1
KB975562, Microsoft Corporation, Security Update for Windows XP (KB975562) v1
KB975713, Microsoft Corporation, Security Update for Windows XP (KB975713) v1
KB976662-IE8, Microsoft Corporation, Update for Windows Internet Explorer 8 (KB976662) v1
KB977816, Microsoft Corporation, Security Update for Windows XP (KB977816) v1
KB977914, Microsoft Corporation, Security Update for Windows XP (KB977914) v1
KB978037, Microsoft Corporation, Security Update for Windows XP (KB978037) v1
KB978338, Microsoft Corporation, Security Update for Windows XP (KB978338) v1
KB978542, Microsoft Corporation, Security Update for Windows XP (KB978542) v1
KB978601, Microsoft Corporation, Security Update for Windows XP (KB978601) v1
KB978695_WM9, Microsoft Corporation, Security Update for Windows Media Player (KB978695)
KB978706, Microsoft Corporation, Security Update for Windows XP (KB978706) v1
KB979309, Microsoft Corporation, Security Update for Windows XP (KB979309) v1
KB979482, Microsoft Corporation, Security Update for Windows XP (KB979482) v1
KB979559, Microsoft Corporation, Security Update for Windows XP (KB979559) v1
KB979683, Microsoft Corporation, Security Update for Windows XP (KB979683) v1
KB979687, Microsoft Corporation, Security Update for Windows XP (KB979687) v1
KB980195, Microsoft Corporation, Security Update for Windows XP (KB980195) v1
KB980218, Microsoft Corporation, Security Update for Windows XP (KB980218) v1
KB980232, Microsoft Corporation, Security Update for Windows XP (KB980232) v1
KB980436, Microsoft Corporation, Security Update for Windows XP (KB980436) v1
KB981322, Microsoft Corporation, Security Update for Windows XP (KB981322) v1
KB981332-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB981332) v1
KB981793, Microsoft Corporation, Hotfix for Windows XP (KB981793) v1
KB981997, Microsoft Corporation, Security Update for Windows XP (KB981997) v1
KB982132, Microsoft Corporation, Security Update for Windows XP (KB982132) v1
KB982381, Microsoft Corporation, Security Update for Windows XP (KB982381) v1
KB982381-IE8, Microsoft Corporation, Security Update for Windows Internet Explorer 8 (KB982381) v1
KB982665, Microsoft Corporation, Security Update for Windows XP (KB982665) v1
KBKB895961
M2416447, Microsoft .NET Framework 1.1 Security Update (KB2416447)
M979906, Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 1.1 (1033), Microsoft .NET Framework 1.1
Microsoft .NET Framework 3.5 SP1, Microsoft Corporation, Microsoft .NET Framework 3.5 SP1
MobileOptionPack
Mozilla Firefox 7.0 (x86 en-US), Mozilla, Mozilla Firefox 7.0 (x86 en-US) v7.0
MPlayer2
NetMeeting
NLSDownlevelMapping
NVIDIA nView Desktop Manager, NVIDIA Corporation, NVIDIA nView Desktop Manager v6.14.10.13594
Office14.PROPLUS, Microsoft Corporation, Microsoft Office Professional Plus 2010 v14.0.6029.1000
OutlookExpress
PCHealth
SchedulingAgent
SearchAssist, SearchAssist
Speccy, Piriform, Speccy v1.12
Wdf01000
Wdf01001
Wdf01005
Wdf01007, Microsoft Corporation, Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
WGA, Microsoft Corporation, Windows Genuine Advantage Validation Tool (KB892130) v1.7.0069.2
WIC
Windows Media Format Runtime, Windows Media Format Runtime
Windows XP Service Pack, Microsoft Corporation, Windows XP Service Pack 3 v20080414.031525
{0394CDC8-FABD-4ed8-B104-03393876DFDF}, Roxio, Roxio Creator Tools v3.3.0
{0D397393-9B50-4c52-84D5-77E344289F87}, Roxio, Roxio Creator Data v3.3.0
{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}, Microsoft Corporation, Microsoft Plus! Photo Story 2 LE v1.1.0.3463
{281ECE39-F043-492B-8337-F2E546B5604A}, Dell, PowerDVD v7.0
{2C6C74C2-042F-4D36-B7B0-0C538FCF01AB}, Dell, Inc., Dell DataSafe Online v1.0.15
{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}, Roxio, Roxio Drag-to-Disc v9.0
{30465B6C-B53F-49A1-9EBA-A3F187AD502E}, Roxio, Roxio Update Manager v3.0.0
{3248F0A8-6813-11D6-A77B-00B0D0150060}, Sun Microsystems, Inc., J2SE Runtime Environment 5.0 Update 6 v1.5.0.60
{33BB4982-DC52-4886-A03B-F4C5C80BEE89}, Microsoft Corporation, Windows Media Player 10 v9.00.3636
{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}, Microsoft Corporation, WebFldrs XP v9.50.7523
{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}, Sonic Solutions, Sonic Activation Module v1.0
{45A66726-69BC-466B-A7A4-12FCBA4883D7}, Trend Micro, HiJackThis v1.0.0
{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}, Microsoft Corporation, MSXML 6 Service Pack 2 (KB973686) v6.20.2003.0
{582876EC-A178-44D4-9823-C10D6C62EAFF}
{5F8E2CBB-949D-4175-AC98-5ADE7F6C9697}, NCsoft, NCsoft Launcher v1.5.25.1
{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}, Roxio, Roxio Creator Copy v3.3.0
{62230596-37E5-4618-A329-0D21F529A86F}, Dell, Browser Address Error Redirector v1.00.0000
{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}, Roxio, Roxio Express Labeler v2.1.0
{6D52C408-B09A-4520-9B18-475B81D393F1}, Microsoft Corporation, Microsoft Works v08.05.0818
{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}, Microsoft Corporation, Microsoft Plus! Digital Media Edition Installer v1.1.0.3514
{74F7662C-B1DB-489E-A8AC-07A06B24978B}, Dell Inc., Dell System Restore v2.00.0000
{83FFCFC7-88C6-41c6-8752-958A45325C82}, Roxio, Roxio Creator Audio v3.3.0
{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}, Microsoft Corporation, MSXML 4.0 SP2 (KB954430) v4.20.9870.0
{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}, Roxio, Roxio Creator BDAV Plugin v3.3.0
{90140000-0010-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Software Update for Web Folders (English) 14 v14.0.6029.1000
{90140000-0011-0000-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Professional Plus 2010 v14.0.6029.1000
{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{047B0968-E622-4FAA-9B4B-121FA109EDDE}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0015-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Access MUI (English) 2010 v14.0.6029.1000
{90140000-0015-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0016-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Excel MUI (English) 2010 v14.0.6029.1000
{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0018-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office PowerPoint MUI (English) 2010 v14.0.6029.1000
{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0019-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Publisher MUI (English) 2010 v14.0.6029.1000
{90140000-0019-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-001A-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Outlook MUI (English) 2010 v14.0.6029.1000
{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-001B-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Word MUI (English) 2010 v14.0.6029.1000
{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-001F-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Proof (English) 2010 v14.0.6029.1000
{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{99ACCA38-6DD3-48A8-96AE-A283C9759279}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-001F-040C-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Proof (French) 2010 v14.0.6029.1000
{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-001F-0C0A-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Proof (Spanish) 2010 v14.0.6029.1000
{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-002C-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Proofing (English) 2010 v14.0.6029.1000
{90140000-002C-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0044-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office InfoPath MUI (English) 2010 v14.0.6029.1000
{90140000-0044-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-006E-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Shared MUI (English) 2010 v14.0.6029.1000
{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{4560037C-E356-444A-A015-D21F487D809E}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-00A1-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office OneNote MUI (English) 2010 v14.0.6029.1000
{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-00BA-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Groove MUI (English) 2010 v14.0.6029.1000
{90140000-00BA-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0115-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Shared Setup Metadata MUI (English) 2010 v14.0.6029.1000
{90140000-0115-0409-0000-0000000FF1CE}_Office14.PROPLUS_{4560037C-E356-444A-A015-D21F487D809E}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{90140000-0117-0409-0000-0000000FF1CE}, Microsoft Corporation, Microsoft Office Access Setup Metadata MUI (English) 2010 v14.0.6029.1000
{90140000-0117-0409-0000-0000000FF1CE}_Office14.PROPLUS_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}, Microsoft, Microsoft Office 2010 Service Pack 1 (SP1)
{93FF055C-7E0B-4E26-AAFB-2C4333E2D7D0}, Logitech Inc., Logitech Gaming Software 8.01 v8.01.120
{9941F0AA-B903-4AF4-A055-83A9815CC011}, Sonic Solutions, Sonic Encoders v1.00
{9A25302D-30C0-39D9-BD6F-21E6EC160475}, Microsoft Corporation, Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 v9.0.30729
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}, Microsoft Corporation, Microsoft .NET Framework 3.0 Service Pack 2 v3.2.30729
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB300003
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB958483
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB960043
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB975195
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB976570
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB976578
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB976578v2
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB976769
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB976769v2
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB977354
{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}.KB977354v2
{AC76BA86-7AD7-1033-7B44-A81000000003}, Adobe Systems Incorporated, Adobe Reader 8.1.0 v8.1.0
{B0DF58A2-40DF-4465-AA56-38623EC9938C}, Dell Inc., Documentation & Support Launcher v1.00.0000
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel, NVIDIA Corporation, NVIDIA Control Panel 280.26 v280.26
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver, NVIDIA Corporation, NVIDIA Graphics Driver 280.26 v280.26
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView, NVIDIA Corporation, NVIDIA nView 135.94 v135.94
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX, NVIDIA Corporation, NVIDIA PhysX System Software 9.10.0514 v9.10.0514
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update, NVIDIA Corporation, NVIDIA Update 1.4.28 v1.4.28
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer, NVIDIA Corporation, NVIDIA Install Application v2.1000.25.170
{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update, NVIDIA Corporation, NVIDIA Update Components v1.4.28
{B6884A07-0305-47AE-9969-8F26FADC17DE}, Dell Inc., Games, Music, & Photos Launcher v1.00.0000
{B9DB4C76-01A4-46D5-8910-F7AA6376DBAF}, NVIDIA Corporation, NVIDIA PhysX v9.10.0514
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}, Microsoft Corporation, Microsoft .NET Framework 2.0 Service Pack 2 v2.2.30729
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB200003
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2418241
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2446704
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2446704v2
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2478658
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2518864
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB2539631
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB431780
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB946922
{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.KB947748
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<EOF>
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9D8C71CB8CAE16D973647C4517CF62D6ED7CC2F7
You're already dead... You just dont know it yet.
Its really weird because I don't remember this game having so many issues and like I said earlier, I play DCUO and CO and run those perfectly. Has this been an issue lately since they added the new launcher? The old launcher was my favorite lol. I didnt need to use safe mode for the COH gameadvisor app. It just decided to work today. I still cant sign into the Justice server, I am just referring to the COH gameadvisor app. Really weird.
You're already dead... You just dont know it yet.
Those other games run on DirectX. CoH runs on OpenGL.
The gameadvisor app tells me nothing. It may tell NCSoft support something, which is why they ask for it.
I wasn't talking about loading Windows in Safe Mode or running the gameadvisor in Safe Mode, I was asking you to try to launch the game in Safe Mode to see if it will finish loading the Justice list.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I did get it to work in safe mode, however the settings have to be set to bare minimum. If I even so much as try to move the slider for the quality to the next setting right above minimum, the client freezes. My wife on her computer can run it on quality settings with no issues. I am so stumped lol. I did submit the information to ncsoft support. thanks for your help and for trying Texas.
You're already dead... You just dont know it yet.
You may want to try using an older version of video drivers. I've had better success with older cards using the 197.45 nVidia drivers. Those were the last WHQL drivers in the 1xx.xx series of drivers. I've had better luck using those than any of the 2xx.xx drivers on older cards.
It wouldn't hurt to try it at least. Also, what version of the drivers is your wife's computer using? I know it's a slightly newer card, but a driver version difference could be the issue as well.
You might try shutting down everything running in the background and at startup that isn't necessary since you also have less memory than she does.
Also, check your PM's if that doesn't work.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I actually tried using the 266 and 197 drives. Uninstalled them all first of course. Still had same issue with it. Tech asked me to do msconfig turn all programs off at start up. I forgot to tell them I tried that already as well. I am so stumped on this issue. Still waiting for a reply back from tech. My wife uses the 266 and it works perfect for her. Not sure what the issue is.
You're already dead... You just dont know it yet.
Trying your other suggestion right now.
You're already dead... You just dont know it yet.
Alright so I tried the regedit steps you gave me, the only one I had to change was anti aliasing. Still no luck though.
You're already dead... You just dont know it yet.
I would also like to add when the game first started I chose quality settings, I really dont care about ultra mode. lol.
You're already dead... You just dont know it yet.
Sorry man, I don't know what else to suggest from here.
Hopefully support will be able to come up with something.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
A thought just occurred to me. It's a wild shot in the dark, but worth a try.
Go into the game installation folder, go into the folder with your username, delete or rename the playerslots.txt file and try to launch the game.
Perhaps that file is corrupted somehow and that's why it's hanging.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Ok so I just came back after a long time away. Now its really weird because I can sign in using my Username and Password. I can then see the list of servers. The second I pick Justice, all I get is "Retrieving your characters". After that the game freezes and I have to ctrl+alt+delete, game then shows it is no longer "responding". Now I am not sure what the issue is, however, I was wondering if this has happened to any of you. I run DC Universe Online and Champions Online on max settings with no issues, so this game should be no problem for my computer. Any suggestions are welcome as I am kind of stumped at the moment.
Also I have erased my piggs folder to let the installer "repair" it. I have erased the xml document in the COH folder to have the installer fix that as well. No firewall or antivirus software on the computer either. In fact I just reformatted the hard drive and installed all of the SP3 updates for windows XP. Last thing to note is my wifes computer which is literally less than 3 feet from me has no problems signing into her or my account. It is only this computer. Her computer is much older than mine as well, I am talking like mine has a core 2 duo E6600 and hers is P4 3.0 with hyper-threading. Her computer has 4gb of ram, mine has 2 gb. My computer has an 8800 GT, hers has a 9600 gt. All drivers are up to date for nvidia cards as well.
You're already dead... You just dont know it yet.