Add "Premium" to the Account Type: section of the Master Account.
By
Forbin_Project,
Posted on: 2011-09-29 08:52 in Suggestions and Ideas
Wouldn't they know if they are not paying a subscription, or if they ever spent money on the game?
Quote:
As a general rule, I'd say "sure."|
Originally Posted by Forbin_Project
Wouldn't they know if they are not paying a subscription, or if they ever spent money on the game?
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But when trying to convince them that the game is registering their status, not so much.
True. The hardest thing to change is a belief.
Quote:
Belief doesn't even play into it.|
Originally Posted by Forbin_Project
True. The hardest thing to change is a belief.
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If this suggestion was implemented it would stop... No. Wait. That is wrong. It would curb the series of questions and / or support tickets along the lines of "I should be a Premium account, and yet my Master Account says it is only Free. What is up with that?"
Or "I bought $X in points, how can I tell if I am actually Premium?"
Also, if this suggestion was implemented, and a Premium player checked their Master Account and it said "Free," they would know something isn't registering correctly and can try to get it rectified.
There have been quite a few people confused as to what their account should be, versus what they are "seeing" it as.
This will resolve itself some what as players get familiar with how each account behaves, and as kinks get worked out.
But adding a "Premium" account type will help in verifying how things are working even after that.