Runtime error

JamesBond000 · 09-27-2011 03:31 PM

I am getting a runtime error just trying to run the installer....

Tex · 09-27-2011 08:01 PM

You could try looking for a solution on the support page here:

https://support.cityofheroes.com/

or contacting support.

JamesBond000 · 09-27-2011 10:31 PM

i used the ncsoft launcher to install it and it works now

Jooky · 09-29-2011 06:22 AM

Quote:

Originally Posted by JamesBond000

i used the ncsoft launcher to install it and it works now

Do you mind sharing where you found that? I'm using the one found here:
http://na.cityofheroes.com/en/my_acc..._of_heroes.php

Did you use a different one?

Not_Rhino · 09-30-2011 10:12 PM

My friend is experiencing this issue as well. I've tried to help him troubleshoot it but could find no documentation regarding it. He says the installer gave him a runtime error and when he tried to use the NCSoft launcher itself manually he got the error ""Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: startIndex." which is pretty obviously a programming bug. Two of my other friends are experiencing frequent crashes (probably) related to graphical issues.