UPDATED! Live Server Immediate Maintenance - 9/1/11
By
Avatea,
Posted on: 2011-09-01 11:30 in Announcements
This maintenance is unfortunately still on-going, as we work to resolve issues uncovered by the downtime this morning. We apologize for the delay and inconvenience, and thank you for your understanding and support.
~Freitag
Kevin Callanan
Community Specialist
Paragon Studios
The following live servers are now available for play:
- Freedom
- Champion
- Virtue
- Pinnacle
- Justice
- Infinity
Thank you for your patience! We apologize for the length of this downtime and the inconvenience it caused!
~Freitag
Kevin Callanan
Community Specialist
Paragon Studios
All servers are now available to the public. Thank you for your patience and support through this extended maintenance! We apologize once again for the inconvenience!
~Freitag
Kevin Callanan
Community Specialist
Paragon Studios
Some servers are still encountering issues and we will be updating this thread as soon as we have more information to share with you.
We really want to impress upon you that we are trying our utmost to get this issue resolved as quickly as we can and appreciate your patience and udnerstanding.
Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler
The following servers are currently not available:
- Freedom
- Justice
- Vigilance
We are currently investigating the issue, and will keep you apprised.
Thank you for your patience and understanding. We apologize for the inconvenience these outages have caused.
~Freitag
Kevin Callanan
Community Specialist
Paragon Studios
The Pinnacle server is offline, in addition to the above 3.
No ETA.
Andy Belford
Community Manager
Paragon Studios
We're still working on these issues with the above servers. Still no ETA.
Andy Belford
Community Manager
Paragon Studios
Updated server offline list:
Vigilance
Infinity
Pinnacle
Freedom
Justice
Still no ETA. I'll keep everyone updated.
Andy Belford
Community Manager
Paragon Studios
Above servers are still offline.
We had received reports that players were not able to access Mission Architect. This has been resolved.
Andy Belford
Community Manager
Paragon Studios
We have identified an possible fix for this issue and are bringing all servers offline at 10:00 PM PDT/1:00 AM EDT/6:00 AM BST to address. At this time we do not have an ETA on servers being back online, however we will update with this information ASAP.
Update - We anticipate this downtime to last no longer than 90 minutes.
Andy Belford
Community Manager
Paragon Studios
All servers are online except Vigilance.
Andy Belford
Community Manager
Paragon Studios
All servers are online.
We will continue to monitor throughout the night. Thanks for your patience everyone!
-Z
Andy Belford
Community Manager
Paragon Studios
We will be taking all live servers offline for immediate maintenance at 11:45am PDT (2:45pm EDT; 7:45pm BST; 8:45pm CEST). This is in order to address an issue that was discovered during this morning's live server publish. We expect this maintenance to last approximately two and a half hours, until 2:15pm PDT (5:15pm EDT; 10:15pm BST; 11:15pm CEST).
Thank you for your patience and understanding. We apologize for the inconvenience.
~Freitag
Kevin Callanan
Community Specialist
Paragon Studios