Verifying account


Eric Nelson

 

Posted

should we have to verify our NC account every single time we log in from the same computer?? please dont tell me thats WAI...




@LKN-351
Pinnacle

 

Posted

No, that is not WAI. Do you allow cookies on your browser or have them set to expire when you close it? You may need to talk to the customer support to see if they can figure it out.


Justice Blues, Tech/Tank, Inv/SS
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Fighting The Future Trilogy
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Posted

the cookies are stored.

yeah i didnt want to get ahold of customer support till i was sure if this was how its supposed to work or not. ill let this sit for a bit and see if anyone else has the same issues




@LKN-351
Pinnacle

 

Posted

Same thing here. I have cookies set fine, but regardless, I always have to answer my security questions when logging into my NCSoft master account on any PC.

I don't make a big deal out of it because my security questions are easy for me to remember, but it is mildly annoying to have to always do.


Leader of Legion of Valor/Fallen Legion (Victory server)
http://legionofvalor.guildportal.com / http://fallenlegion.guildportal.com

StainedGlassScarlet - L50 Spines/Inv Scrapper | Badges: 1,396
Avatar detail taken from full-size piece by Douglas Shuler here

 

Posted

Does your public IP address change say daily? It's in part based on that and anything that causes your external public IP address to change will force you to reverify.


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

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