Help! Launcher / Patching issues

I've been trying for most of the day to get my CoH working. I tried to let it update earlier today (it was up to date not counting the update on the 8th August), but the launcher kept stopping at various points stating that a file was corrupted and recommending a reinstall or repair. I attempted several repairs with no improvement, so I decided to uninstall / reinstall the game.

At various points it has come back with the same error, other it has just kept redownloading the same patch (a file marked 20110713). So far it has downloaded about 28GB of data.

Help! Is anyone else having these problems? My game was running perfectly fine a few days ago, and it'd be really good if I could get it working again in time for DXP.

I have a log file saved, but it's too long to post all of. Let me know if any particular parts are useful to help diagnose the problem.

I appreciate any suggestions.

No suggestions?

I opened a support ticket and have been going through various steps with them trying to work out the problem. Even firing up Windows in Safe Mode with Networking didn't help. Still the same error about a corrupted file (same size but different hash).

Does anyone know if it's possible to download the entire client directly instead of using the patcher? I wonder if the patcher is getting the wrong version of the file, like EU vs NA or something.

I suggest you uninstall all ncsoft programs and that you remove the remaining folders which have not been suppressed.
And then full reinstallation of the game.

Yet there is the risk you can't patch. I 'm facing that kind of problem with sound.pigg when trying to reinstall from scratch, so be careful.

Are you using the ncsoft patcher? The old patcher is not supported anymore(as of Aug. 4th).

Well, it's not limited to my computer (my boyfriend's computer has the same issue), or the wireless connection (it happens while plugged in to the router).

Hmm. I'm guessing it still has to be something fairly local to me, or else there'd be a whole bunch of people screaming how they couldn't patch their game for DXP.

Anyone have any bright ideas as to what could cause a consistent file error while patching? Router, perhaps? It's now stuck at textMisc.pigg, saying the file length matches but the hash doesn't. Alternatively, is there some way of downloading the full client directly, instead of trying to patch it through the launcher?

System/network info:
=========
* Vista Home Premium 64 bit OS
* 2GHz Intel Core Duo
* 4GB RAM
* Belkin F5d7230-4 router
* ADSL2 internet through Telstra Bigpond

Does anyone know if the dev's are looking into this issue...from what i have been hearing this has been going on for a while and i am not the only one....this is the second time this month that i have tried to patch and it throws errors at me.,...i have tried everything i can think of from a complete uninstall on down...

Just re-reinstalled for the third time from scratch, did a repair and now it works. Can't understand why. But at last i can play with full graphics and no bugs again. Advice : redo it again and again.

Anyway good luck mate.

Aaannnd.. still no luck getting my CoX to work. And no word from Support since Friday (I assume NCSoft has support personnel working weekends).

Hmm. I could just keep uninstalling and reinstalling, but given CoX has already eaten up a good chunk of my bandwidth this month, I'm leery of doing so without some idea of what the problem could be.

If you try desinstalling and reinstalling, be sure you check that ALL your city of heroes and nscoft folders are empty and removed after desinstallation (generally they're not). Remove test servers, beta servers, everything related to Cox.

15th august is holiday in the usa?