Server transfers can be saved for later? How?


Forbin_Project

 

Posted

The website announcement of this week's sale mentions that "you can purchase server transfers now at 50% off and save them for later." How does that work? The last time I purchased a character transfer, picking a target character and a destination server was part of the purchase process. IE, you had to pick a character and move them to buy the transfer at all, just like you have to pick a character to rename to buy a rename token. Has this changed, or is the website announcement just incorrect?


 

Posted

The only reason they mentioned saving them for later was because the entire list of servers was not showing up.

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Originally Posted by Beastyle View Post
Please note that there are some servers that currently do not display in the list when purchasing a transfer; we are aware of the issue and are working on a fix. Don't let that keep you from the discount, though: remember that you can purchase character transfers now at 50% off, and save them for later!

That is no longer a problem. All the servers are showing up as shown below and confirmed by a Zwillinger.

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Originally Posted by ransim View Post
You can transfer to the EU servers, I actually did one the night before last. Someone pointed out to me that even though the list truncates you can sort it by clicking on the headers.

Image for reference:

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Originally Posted by Zwillinger View Post
That was resolved, as evidenced by the above screenshot .

So the reason they reason they were letting us save transfers for later has been fixed and isn't required anymore. Just pick a server and make the transfer.


 

Posted

They give out free server transfer tokens, that you can use at will, every once in a long while, so we KNOW there's no real reason to not make the transfers storable. They should use that system and let us buy transfers (and bonus character slots since those are already global and you can choose where to put them - rename tokens could probably be set the same way, as well) from the NCSoft Store.

I wouldn't mind taking advantage of the sale to move one of my two L50s over to Justice (from Freedom), but with no credit card on file (unless I use it to buy something else from the NCSoft Store first, which has nothing I want), that's impossible. :/


 

Posted

Quote:
Originally Posted by JD_Gumby View Post
They give out free server transfer tokens, that you can use at will, every once in a long while
No they don't. The free transfers they gave out were scheduled specifically for the release of Going Rogue. The first time when it was scheduled for launching in the first quarter of 2010 and when it got pushed back to August they had the second one the first week it launched. They've never given them out every once in a long while.


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so we KNOW there's no real reason to not make the transfers storable.
No one said they couldn't do it if they wanted to

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They should use that system and let us buy transfers (and bonus character slots since those are already global and you can choose where to put them - rename tokens could probably be set the same way, as well) from the NCSoft Store.
Why? If a player decides to move a character to another server he should take the time beforehand to decide where he wants it moved to. Unless the company is holding a promotion like with GR, or there is a problem with the transfer feature working correctly they aren't obligated to make a permanent change.

Don't get me wrong, it would be a great gesture of goodwill to the community if they did let them stack.

Quote:
I wouldn't mind taking advantage of the sale to move one of my two L50s over to Justice (from Freedom), but with no credit card on file (unless I use it to buy something else from the NCSoft Store first, which has nothing I want), that's impossible. :/
Unfortunately the company can't anticipate every situation that might prevent someone from participating in a sale. It sucks that you have to miss this and you have my sympathy.


 

Posted

Quote:
Originally Posted by Phillygirl View Post
If they posted that you can save them then they should follow through with that option.
They did follow thru with it. While the problem with the servers not being listed was going on you could save transfers. That problem has been fixed and now saving them isn't necessary. You are disgruntled because you missed the window where saving them was necessary.

Now it would have been nice if they announced when the fix was made that that option to save them was no longer being offered instead of only responding in a thread that the list was fixed and nothing else.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
They did follow thru with it. While the problem with the servers not being listed was going on you could save transfers. That problem has been fixed and now saving them isn't necessary. You are disgruntled because you missed the window where saving them was necessary.

Now it would have been nice if they announced when the fix was made that that option to save them was no longer being offered instead of only responding in a thread that the list was fixed and nothing else.
I am hardly disgruntled, I dislike their poor wording as an advertisment. There are actually laws that govern how you can advertise. If that post had said Until we resolve this issue server transfers can be "stored" then I would say that was proper. It however says since there is an issue we made server transfers able to be "stored". (no end date implied)

Also I don't think they ever did make them sorable period they advertised it without checking their capability is the jist of what i get from the posts I have seen.

Poor advertisement is poor they should check these things before posting is my point.



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Posted

Quote:
Originally Posted by Phillygirl View Post
I am hardly disgruntled, I dislike their poor wording as an advertisment. There are actually laws that govern how you can advertise. If that post had said Until we resolve this issue server transfers can be "stored" then I would say that was proper. It however says since there is an issue we made server transfers able to be "stored". (no end date implied)

Also I don't think they ever did make them sorable period they advertised it without checking their capability is the jist of what i get from the posts I have seen.

Poor advertisement is poor they should check these things before posting is my point.

The advertisement doesn't even mention being able to save transfers sp where exactly is the false advertising?





The post you are referring to isn't an advertisement. It's a discussion thread set up so players can talk about the sale and what's going on, and it's located in a different section of the forums than the Anouncement section where they advertised the sale on the forums.

http://boards.cityofheroes.com/showthread.php?p=3655414

I will concede that Beasts original post in that thread has been edited today by another redname.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
I will concede that Beasts original post in that thread has been edited today by another redname.
Beastyles announcement post, which i count as an advertisemeant, said that they where storable and had the wording I gave as an example. Again my point is they shouldn't have to edit things after the fact they need to word it right the first time or follow through on their original post. Just an observation.

I believe the main site also had the same wording editing after the fact again.



"Play Nice and BEHAVE! I don't want to hear about any more of your shenanigans brought up in our meetings at Paragon"
-Ghost Falcon @Tritonfree @Philly's 2nd Convenient CIGAL BoBC/INOANN Arts&Crafts Sporks
Average Joes FAP THE MENTOR PROJECT Justice Events

 

Posted

Quote:
Originally Posted by Phillygirl View Post
Beastyles announcement post, which i count as an advertisemeant, said that they where storable and had the wording I gave as an example. Again my point is they shouldn't have to edit things after the fact they need to word it right the first time or follow through on their original post. Just an observation.

I believe the main site also had the same wording editing after the fact again.
If the main site and forum announcement were edited then I agree with you 110%, and checking back to the original announcement I see that was edited as well ad the discussion thread. So you have a valid point.

The discussion thread about the announcement tho I disagree. I expect those to get edited from time to time if things change because some people only briefly scan posts instead of paying close attention.


 

Posted

Quote:
Originally Posted by JD_Gumby View Post
I wouldn't mind taking advantage of the sale to move one of my two L50s over to Justice (from Freedom), but with no credit card on file (unless I use it to buy something else from the NCSoft Store first, which has nothing I want), that's impossible. :/
So putting in a Credit Card on File under billing summary doesn't let you buy server transfers unless you buy something else first? (I look there and it lets me change or remove. Can't recall if I've ever use the in-game store after changing the card yet before buying a pack though...)


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Posted

Quote:
Originally Posted by Rajani Isa View Post
So putting in a Credit Card on File under billing summary doesn't let you buy server transfers unless you buy something else first? (I look there and it lets me change or remove. Can't recall if I've ever use the in-game store after changing the card yet before buying a pack though...)
Couldn't find any option to add a card under billing summary - only that it had no card info.