Graphics and Exit Freezing
By
Gaia,
Posted on: 2011-05-16 04:58 in ALL ACCESS Gameplay Technical Issues Bugs
Is this actually correct?
Resolution: 19200x11780
3D Resolution: 19200x11780 (Not using renderscale)
That's 10x both the horizontal and vertical resolutions I'd expect to see!
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
Looks like you're running Stardock.
Stardock can do strange things to your system in regards to graphics (since it's piggybacking on the graphics drivers for some of its effects).
The fact that you've been hand-tweaking the registry probably isn't helping either.
Try disabling Stardock. See if that helps.
Then start in Safe Mode and try tweaking your settings again.
If not, due to all the hand-modding, my next suggestion would be a clean OS install.
Drastic? Yep! But unless you've kept a VERY careful log of what's been changed from what to what and when, you don't have a hope in hell of resetting it to default.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
that is a bit wierd. However the resolution on a new run of CoH Helper shows the correct resolution of 1920X1178 (which is my game run on my 1920X1200 monitor, but in a window.) No troubles here|
Originally Posted by Gaia
Is this actually correct?
Resolution: 19200x11780 3D Resolution: 19200x11780 (Not using renderscale) That's 10x both the horizontal and vertical resolutions I'd expect to see! |
Quote:
|
Originally Posted by Hyperstrike
Looks like you're running Stardock.
Stardock can do strange things to your system in regards to graphics (since it's piggybacking on the graphics drivers for some of its effects). The fact that you've been hand-tweaking the registry probably isn't helping either. Try disabling Stardock. See if that helps. Then start in Safe Mode and try tweaking your settings again. If not, due to all the hand-modding, my next suggestion would be a clean OS install. Drastic? Yep! But unless you've kept a VERY careful log of what's been changed from what to what and when, you don't have a hope in hell of resetting it to default. |
I tried to run the game in SafeMode, but ran into a problem. The NVidia drivers wont load in SafeMode, so no luck running the game in SafeMode. Im not sure what you mean by tweaking my setting my settings in SafeMode, but I tried to run the game in that mode, to no avail. Without the NVidia drivers the game throws up an error message saying I dont have a compatible video card and quits.
Now I have three versions of the game on my PC: regular, Test and Beta. The Test version has some of the same problems, but in it I can at least open the Graphics Options tab. Try to fiddle with anything, and the game freezes. I also have the whole cant quit without freezing problem with the Test version. Beta version, on the other hand had a few different settings. Most notably it had only 2x FSAA, and all the other settings turned all the way up except for Ambient Occlusion which has Slight Occlusion Strength, High Performance Ambient Resolution, and Fast Blur. This copy runs flawlessly while actually in the game, as does all the others. However, even my Beta version has the quit-freeze problem.
All the software that I can think of that would be interfering with the game, I have running on my PC I have had for pretty much the whole time I have had CoH (nearly 7 years). Yes, there have been a few updates to those programs in that time, but after excluding CoH from what those programs do, the game has run flawlessly. My problems truly only started with Going Rogue, and Ultra Mode.
I may have found a bit of a solution to some of my problems.
Since my Beta version lets me fiddle with the graphics settings (except for FSAA) I went and hand edited my registry for the Regular version to match exactly the registry values of my Beta version. I can now fiddle with the settings in theh Graphics tab! YAY! (well, as long as I don't try to turn up the FSAA.)
Oddly, now I can turn on and off the 3D sound in my Regular version, but not in the Beta version...
I still have the 'quit and freeze' error, but I think I can live with that. I just wish someone official could tell me why the game is behaving this way and what I could do to fix it. I have more than the recommended hardware necessary, so it's a bit frustrating to have these things pop up after such a long time with the game working so flawlessly for so long.
I have the "exit crash" too, I think a huge portion of the playerbase does. Last I heard the devs were publicly ignoring it, probably until they can tell us they figured out what they're gonna change to fix it.
10 50's To Date! Check out Titan Sentinel; it got my CoH presence synced online
Quote:
Sorry for not being concise enough for you about Stardock's software on your machine.|
Originally Posted by Samothrake
Well, I tried turning off my "Stardock" but that does nothing. Incidentally, "Stardock" is the company, just like Paragon is the company that makes CoH. The Stardock software that I run is Windowblinds, Deskscapes, and CursorFX. Of those programs, the only one that has in the past given me troubles with the game is Windowblinds. And that problem was easily fixed by excluding CoH from being skinned with Windowblinds. It worked that way for years. And the latest version was worked on hand-in-hand with MS to make sure it would work flawlessly with the newest version of Windows.
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On a side note, "Stardock worked hand in hand with Microsoft".
CoH is not a product of Microsoft and doesn't use Microsoft's DirectX graphics tools. It uses OpenGL. Assuming that because it doesn't necessarily interfere with basic desktop display functions and DirectX-tied graphics doesn't mean that this is correct and true for OpenGL (a path Microsoft desperately wants to be thought of as "legacy").
As noted, in the past use of various pieces of Stardock software have caused stability issues with CoH and turning it off can relieve the issue in some cases.
Quote:
| I tried to run the game in SafeMode, but ran into a problem. The NVidia drivers won’t load in SafeMode, so no luck running the game in SafeMode. I’m not sure what you mean by tweaking my setting my settings in SafeMode, but I tried to run the game in that mode, to no avail. Without the NVidia drivers the game throws up an error message saying I don’t have a compatible video card and quits. |
***ADDENDUM***
On a second read. And from the followup post by Texas Justice it sounds like you were going into WINDOWS safe mode.
This isn't what I meant. I meant use the CoH safemode.
Open the NCSoft Launcher, right-click on the game and select Properties. This window will come up.
Check the checkbox and click OK. Then start the game. This should completely blot previous settings.
From there, re-adjust the settings in-game and go from there.
Then, when you're done, restart the launcher, go back in and uncheck "Launch in Safe Mode" or it'll blot your settings again the next time you run the game.
*SNIP*
Good call on using Test/Beta as a reference.
Quote:
| However, even my Beta version has the quit-freeze problem. |
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
I think there is a bit of a misinterpretation here. Hyperstrike wasn't asking you to start Windows in Safe Mode and try running the game, which would cause the nVidia drivers to not load, but to run City of Heroes in Safe Mode.|
Originally Posted by Samothrake
I tried to run the game in SafeMode, but ran into a problem. The NVidia drivers wont load in SafeMode, so no luck running the game in SafeMode. Im not sure what you mean by tweaking my setting my settings in SafeMode, but I tried to run the game in that mode, to no avail. Without the NVidia drivers the game throws up an error message saying I dont have a compatible video card and quits. |
If you are using the NCSoft Launcher, right-click on the City of Heroes entry and select Properties. On this page put a checkmark in the Launch in Safe Mode box and click OK, then launch the game.
If you are using the old original updater, start the updater, click Next but before clicking Accept on this second screen put a check mark in the Safe Mode box.
Something that concerns me is all of the Unknown entries in your CoH Helper report. I suspect that you didn't run CoH Helper as administrator and that it couldn't correctly report the registry settings due to this.
If you did run it as administrator, there are deeper issues in your computer.
As for the StarDock software, like HyperStrike I've seen several of the Stardock programs cause issues with the game, likely because they are using similar code in some areas and that code is part of what causes the problems.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Ah yes, SafeMode confusion. I did actually put Windows into SafeMode, and not the game. 
This would explain my troubles with the drivers not loading and the game not loading because of the graphics drivers, or lack thereof.
I do have some interesting news to report. As I reported before, the game would freeze when I messed with the graphics settings, particularly FSAA. And unreported previously, (I think) I could not enter my SG Base without the game freezing and of course, it would freeze when I would exit the game. This happened with anything by Stardock on or off. So, thinking about the game SafeMode I decided to try that one more time. I had previously done this multiple times when GR came out, and while it was a way to reset some things, if I recall correctly, the game would even freeze in SafeMode.
Now before running in SafeMode, I had the game do a Repair (consistency check), but it found no problems. (this is another thing I had done in the previous months, only to have no problems found.) Only this time, instead of doing it from the CoH Launcher, I performed this check from the new NCSoft Launcher.
One more thing I did, that I just remembered. I went to NVidias site to check on new drivers. Im a bit obsessive about having the latest drivers. There was the one from last month, but also a new Beta Driver dated for today. I grabbed that thing and sat through the 10 minute install. But after all that, having my Stardock programs off, and willing to experiment a bit to solve my problems, I fired up a SafeMode CoH.
The first thing I noticed was the 800x600 resolution a resolution I have not willingly played at since 2005. That and the game was in Fullscreen Mode, not Windowed. But thats all right I can fix that. The Options menu opened, and I pulled up the Graphics tab with no troubles. First thing I do is turn the resolution back up to 1920x1200. Ah
.glorious HD widescreen! Then seeing as how if I were to mess something up, I can just run SafeMode again (or TweakCoH) and fix the settings, I start to turn up all the other stuff. Ultra Mode engaged. All the advanced settings turned on and up to 11. Everything looked good. I had shadows, bloom, wonderful shinies, all the good stuff. Then, feeling brave, I turned my attention to the FSAA that had most recently caused my frozen game state. It was already on 2x. Cautiously I hovered the mouse over the slider, and carefully pressed and held the button. Then I slid it to the right and 4x. Previously, the game would stop halfway between 2 and 3X, but this time nothing happened. No frigid game. Huh. I moved around, a bit , fired off a couple powers. Still stable. So I went to 8x FSAA. Still working. Feeling emboldened by this success, I pushed the slider further, 16x, then 32x! I didnt know the game or my card had a 32x FSAA setting! Still the game worked! Not wanting to jinx things, I quickly slid it back down to 8x. But I did go down and turn up the Antisotropic Filtering to 8x as well. The game was running beautifully.
So I logged to the character select and chose another Hero. This time I went straight to my SG Base. After about 10 seconds of trepidation, it loaded. I havent been in my base in months! And it loaded! No freezy stuff! Wow.
One last test to perform whist still in SafeMode. I quit the game to my desktop. This worked as well. No freezing. Amazing.
Thoroughly encouraged by my experience I restarted the game normally. It started like always, and I performed all the tests I had under SafeMode. All were passed with flying colors. I turned all the graphics options up and down and in various combinations and the game ran. I entered my SG Base and the game loaded it and ran. But I was still in Fullscreen mode. Growing suspicious of my luck so far, and thinking perhaps that the previous errors were some sort of weird conflict with the game and Windowed mode, I set the graphics for Windowed and logged out. This worked without any chilliness either. I cautiously restarted the game in windowed mode. It started, I logged in and braced myself for a sudden drop in programming temperature. I opened the graphics options, and did the same tests as before, sliding the sliders left and right with wild abandon, before finally settling on 11. Nothing happened. I flew to the Base Portal and entered my base. I was a bit worried when the loading bar didnt move, but up popped my base anyway. I then performed the exit test. The game smoothly quit to my desktop.
I performed the tests multiple times again. I have started my WindowBlinds and Deskscapes again, to see if that was the culprit. The game runs. Its running in the background as I type this. I can turn up or down all the graphics I want. I can enter my SG Base, and I can exit the game without the game going into not responding mode.
At this point, I have no idea if it was the Repair action, the SafeMode run, or the new Beta Drivers, or a combination thereof that has restored my beloved game to a pristine condition. I only wish that I could quantify for others what fixed it. Could it possibly be that I have had nine months of bad drivers from NVidia? I dont know. But my game runs like it should and I am quite satisfied.
I want to thank you folks for taking the time to look at my problem and offering suggestions on how to fix it. I really do appreciate the help.
Oh, one last thing.
I ran the CohHelper (as an administrator) one last time after all this. Here's its report:
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at May 17, 2011 12:57 (-06:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 12288MB
.Net Memory Report: 9047MB out of 12278MB available
Page File: 20733MB (3821MB currently in use)
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 470
Manufacturer / Chip: NVIDIA / GeForce GTX 470
Video Memory: 4064 MB
Driver Version: 8.17.12.7527
Driver Date: 5/13/2011 10:27:00 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
Sound Device Description: Digital Output(RCA+Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6T
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15
BIOS Version: 051909 - 20090519
BIOS Release: 20090519000000.000000+000
Registry Information for Current User
Resolution: 19200x11780
3D Resolution: 19200x11780 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: Unknown (31)
Maximum Particles: 500000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (20)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (30)
World Texture Level: Very High
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: Unknown
Shadows Enabled: No
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 1304182 bytes/second
Current Game Version: 2010.201105030029.1
Installation Directory: D:\City of Heroes
Mod files in the Data directory
.\fonts has 1 file
.\texture_library\FX\FullscreenFX has 6 files
.\texture_library\GUI\HUD\Align_Status has 6 files
.\texture_library\GUI\HUD\LEAGUE\League_Archtype has 28 files
.\texture_library\GUI\HUD\Teamup has 1 file
.\texture_library\GUI\HUD\Tips has 18 files
.\texture_library\GUI\Icons\Archetype has 14 files
.\texture_library\GUI\Icons\Badges has 2 files
.\texture_library\GUI\Icons\Enhancements has 130 files
.\texture_library\GUI\Icons\Inspirations has 59 files
.\texture_library\GUI\Icons\Inspirations\Alternate s has 11 files
.\texture_library\GUI\Icons\Origin has 5 files
.\texture_library\GUI\Icons\Pet_Command has 12 files
.\texture_library\GUI\Icons\Pet_Command\ALTERNATE-1 has 6 files
.\texture_library\GUI\Icons\Powers has 1265 files
.\texture_library\GUI\Icons\Powers\ALTERNATE-1 has 32 files
.\texture_library\GUI\Icons\Powers\ALTERNATE-2 has 12 files
.\texture_library\GUI\Icons\Salvage has 6 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 41 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
.\texture_library\V_PLAYERS\AVATAR\Super_Shared\Em blem has 11 files
.\texture_library\WORLD\V_COV\Bases\Details\Decora tive_liquid\Baseliquid_Globes has 2 files
.\texture_library\WORLD\V_COV\Bases\Details\Functi onal\base_tele_arc_aux has 31 files
.\texture_library\WORLD\V_COV\Bases\Details\Functi onal\base_tele_aux has 1 file
As you can see, there's still a lot of "unknowns" in the report, but I don't know if there are any more or less than before.
I'm just happy I have a working game.
First of all, I'm glad you've gotten the issue resolved, whichever of the steps it was that fixed it.
Second, I'm still puzzled by the Unknown entries in CoH Helper report. Another oddity I just noticed is that it also isn't reporting your Drives or the Free Space on them. I thought at first it might be due to Service Pack 1 so I ran CoH Helper myself and everything is correct in it's report. I'm even running the same version of Win 7 as you so I know it's not a problem there. I don't know if Zloth is still playing or not but I haven't seen him post in quite a while, so I doubt he'd be looking at the Tech Forums to see this himself.
Since CoH Helper only queries the registry for the game settings and then interprets those, I wonder if your Antivirus or some other program might be interfering with the queries CoH Helper runs.
As a final observation, I'm hesitant to try to use TweakCoH since Issue 17 was released. The last version of TweakCoH was released in March 2007, and none of the Ultra Mode settings had been implemented at that time. It's also possible that some of the older settings that TweakCoH could adjust have been changed slightly and the settings (registry entries) could get corrupted using TweakCoH now. I haven't had time to test TweakCoH since Issue 17 but I hope to get a chance to in the next month or so.
I'd love to see someone with some coding skills develop a new app similar to TweakCoH that can adjust the new graphics settings that are available, but since my programming experience is so outdated, I'd have to wait for someone else to do it.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Quote:
Excellent! Glad something worked for you.
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Originally Posted by Samothrake;3642887<Paraphrase>
It's fixed.</Paraphrase>
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Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Quote:
As to why CoHHelper would not show my drives I’m not sure. Could it be because they are 1 and 2 terabytes? I checked some of the other posts and it seems that CoHHelper is inconsistent with listing drives. One will have a DVD drive listed (perhaps because it has a disc in it?), another will have a drive listed as ‘empty’, and another will won’t have drives at all. I checked my first posting from back in February, and it too does not have the drives listed either.|
Originally Posted by Texas Justice
First of all, I'm glad you've gotten the issue resolved, whichever of the steps it was that fixed it.
Second, I'm still puzzled by the Unknown entries in CoH Helper report. Another oddity I just noticed is that it also isn't reporting your Drives or the Free Space on them. I thought at first it might be due to Service Pack 1 so I ran CoH Helper myself and everything is correct in it's report. I'm even running the same version of Win 7 as you so I know it's not a problem there. I don't know if Zloth is still playing or not but I haven't seen him post in quite a while, so I doubt he'd be looking at the Tech Forums to see this himself. Since CoH Helper only queries the registry for the game settings and then interprets those, I wonder if your Antivirus or some other program might be interfering with the queries CoH Helper runs. As a final observation, I'm hesitant to try to use TweakCoH since Issue 17 was released. The last version of TweakCoH was released in March 2007, and none of the Ultra Mode settings had been implemented at that time. It's also possible that some of the older settings that TweakCoH could adjust have been changed slightly and the settings (registry entries) could get corrupted using TweakCoH now. I haven't had time to test TweakCoH since Issue 17 but I hope to get a chance to in the next month or so. I'd love to see someone with some coding skills develop a new app similar to TweakCoH that can adjust the new graphics settings that are available, but since my programming experience is so outdated, I'd have to wait for someone else to do it. |
As far as TweakCoH is concerned, after the launch of Going Rogue, it was the one tool that helped turn my settings down so I could actually play the game. As far as I can tell the devs of the game just added to their registry settings, not changed them entirely. For example, if FSAA previously had 2x, 4x, and 8x it would be listed in the registry as 0 (off), 1, 2, 3. With 16x and 32x, settings 4 and 5 were added. But Tweak was written when only 1, 2, and 3 were there, so it only ‘sees’ those values and allows you to change to those values. With the entirely new settings, TweakCoH doesn’t see them either, since it wasn’t written to see them, and therefore cannot change them. However, since there IS an overall settings slider from back when it was written, it does have an overall slider, it just doesn’t have an ‘ultra’ setting.
I do however, also wish that whomever wrote the TweakCoH program would be kind enough to update it. Or if that person is not willing, allow someone else who is willing and able to take the code and write an update this very helpful tool for us.
I had the EXACT same problem as you and installing the beta drivers definitely fixed it. So thanks for the heads-up
Quote:
As far as I know, the person that wrote TweakCoH moved on long ago and doesn't play anymore. I think they may have also changed the programming languages they were working in since then, but I'm not sure on that.
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Originally Posted by Samothrake
I do however, also wish that whomever wrote the TweakCoH program would be kind enough to update it. Or if that person is not willing, allow someone else who is willing and able to take the code and write an update this very helpful tool for us.
|
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Ok. Gonna try this again. Ive been having problems with the game since Going Rogue came out. Or perhaps just before that with the advent of Ultra Mode graphics. I think it could be a graphics problem, but I have no idea. Before Ultra Mode came out the game ran fine. At that time I had a Geforce 8800GT card. I have since upgraded to a wonderful Geforce GTX470 card. The game RUNS fine, but there are some strange things happening.
Well start with Shadows. Whenever I even so much as try to turn on Shadows, the game freezes. First video freezes, then sound cuts out about ten seconds later. The same happens if I touch the Ambient Occlusion slider, Bloom Effects, or evern try to off the "Advanced Graphics Settings"option. I thought maybe if I could just turn that off and slide the generic graphics slider on up to Ultra, it would help, but no-go on that either.
When GR first came out, I couldn't run the game at all without it freezing within a minute. TweakCoH fixed that problem, but now, even with my new, improved, shiny card, I can't get the game to look as good as it can. It's very frustrating.
TweakCoH lets me adjust my shader quality to high, but when I get in-game my shadows are disabled. I've updated my graphics drivers religously over the past six years. I do wish that TweakCoH could be updated to reflect the new settings within the game, as this would most likely help me track down where the issue is.
Since I first reported my problems back in February (and got no real help, sadly), I have uninstalled my graphics drivers, restarted the machine, reinstalled the drivers, and no help.
I have fiddled with the settings in TweakHelper, turning some things down, but now the game freezes if I even click the Graphics Options tab! I deleted the game and reinstalled it. Same problem.
To get the pretty graphics, I resorted to manually editing my registry. Carefully. Since then I can get the game to run and it looks wonderful.
However I still have the problem that if I even so much as touch the mouse to the Graphics Option in the Options tab, the game freezes. This makes it really hard to adjust anything for new characters such as chat bubbles.
I also cannot enter my SG base with the graphics turned up. At all. The game freezes with about 10% of the base loaded.
I also have one more problem with the game freezing. This other problem is that I cannot exit the game in any normal way. I play in windowed mode, and have for almost seven years. Never have I had this problem. If I hit the exit X button on the windows the game freezes. If I Quit to Desktop it happens. I can log out to either the character select, or log on screens just fine. But as soon as I hit that Exit button the game freezes.
I cannot help but think that all these freezings of my copy of the game are related. They all started with the release of Going Rogue. Something in my files has changed, and not for the better.
As I said I can RUN the game, and when I do it looks wonderful. But not being able to enter my SG base, touch the Graphics settings or exit the game without the whole thing freezing kinda takes away some of the reason I play.
Help would be much appreciated. Again.
Heres the report from CohHelper
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at May 16, 2011 02:31 (-06:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 12288MB
.Net Memory Report: 8568MB out of 12278MB available
Page File: 20105MB (4448MB currently in use)
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 470
Manufacturer / Chip: NVIDIA / GeForce GTX 470
Video Memory: 4064 MB
Driver Version: 8.17.12.7061
Driver Date: 4/7/2011 11:14:00 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
Sound Device Description: Digital Output(RCA+Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5859
Driver Date: 5/23/2009 3:04:22 AM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6T
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15
BIOS Version: 051909 - 20090519
BIOS Release: 20090519000000.000000+000
Registry Information for Current User
Resolution: 19200x11780
3D Resolution: 19200x11780 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 1, 1
Refresh Rate: 1Hz
Vertical Sync Enabled: No
Physics Quality: Unknown (31)
Maximum Particles: 500000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (21)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (31)
World Texture Level: Very High
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: Unknown
Shadows Enabled: No
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 1304182 bytes/second
Current Game Version: 2010.201105030029.1
Installation Directory: D:\City of Heroes
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:23:31 AM, on 5/16/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Stardock\CursorFX\CursorFX.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
C:\Program Files (x86)\Avanquest\PowerDesk\PDHookServer.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
C:\Program Files (x86)\Avanquest\PowerDesk\ContextMenuServer.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Windows\SysWOW64\taskmgr.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
And heres the result from Hijack This:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - D:\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: IE Session Manager - {0893E729-5E25-471B-9836-A1A708F8A3F2} - C:\Program Files (x86)\IE Session Manager\IESessionManager.dll
O2 - BHO: Shareaza Web Download Hook - {0EEDB912-C5FA-486F-8334-57288578C627} - D:\Shareaza\RazaWebHook32.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\Avanquest\SystemSuite\avgssie.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: Data Vault - {8373ADC0-6330-11DD-9D77-22C856D89593} - C:\Program Files (x86)\Avanquest\SystemSuite\IE_ContextMenu_Vault.d ll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: DocumentExporterIE - {e88d1d51-70d0-4a24-b58c-b509d39fdbb9} - C:\Program Files (x86)\AssistMyTeam\Document Exporter for Internet Explorer\adxloader.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - D:\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Nero Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Document Exporter - {da153d37-a57e-4f22-a649-6aeef4a10c28} - C:\Program Files (x86)\AssistMyTeam\Document Exporter for Internet Explorer\adxloader.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [SBRegRebootCleaner] C:\Program Files (x86)\Common Files\AntiVirus\SBRC.exe
O4 - HKCU\..\Run: [CursorFX] "C:\Program Files (x86)\Stardock\CursorFX\CursorFX.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PDHookServer] C:\Program Files (x86)\Avanquest\PowerDesk\PDHookServer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [EPSON Stylus CX3800 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIACA. EXE /FU "C:\Windows\TEMP\E_S41DF.tmp" /EF "HKCU" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [EPSON Stylus CX3800 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIACA. EXE /FU "C:\Windows\TEMP\E_S41DF.tmp" /EF "HKCU" (User 'Default user')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Download with &Shareaza - res://D:\Shareaza\RazaWebHook64.dll/3000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {22B54AE0-66FC-4D7E-83F8-4ECE0C335344} - file://C:\Program Files (x86)\AssistMyTeam\Document Exporter for Internet Explorer\DocumentExporterIE.IEModule.33420276.js
O9 - Extra 'Tools' menuitem: Document Exporter Settings - {22B54AE0-66FC-4D7E-83F8-4ECE0C335344} - file://C:\Program Files (x86)\AssistMyTeam\Document Exporter for Internet Explorer\DocumentExporterIE.IEModule.33420276.js
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {85FCE81C-EE74-4AC3-889F-3ADCD66855B7} - C:\Program Files (x86)\IE Session Manager\IESessionManager.dll
O9 - Extra 'Tools' menuitem: IE &Session Manager... - {85FCE81C-EE74-4AC3-889F-3ADCD66855B7} - C:\Program Files (x86)\IE Session Manager\IESessionManager.dll
O9 - Extra button: Document Exporter Settings - {98B1071E-3F73-40C1-9F04-256AE8C7B5DF} - C:\Program Files (x86)\AssistMyTeam\Document Exporter for Internet Explorer\adxloader.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.5.7.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/F...ansferCtrl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SystemSuite (SBAMSvc) - Sunbelt Software - C:\Program Files (x86)\Common Files\AntiVirus\SBAMSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: SystemSuite Task Manager - Avanquest Software - C:\PROGRA~2\AVANQU~1\SYSTEM~1\MXTask.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:\Program Files (x86)\Stardock\Object Desktop\WindowBlinds\VistaSrv.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
Nothing in either report jumps out to me as being bad or wrong. But I shall let other, more experienced eyes have a look. Yes I have a lot of things open in the background. Typically IE9 with multiple windows, Outlook, Firefox, Chrome and Messenger. Sometimes Word. Then again I have 12 Gigabytes of memory, and no matter how much I have open, I always have enough to run the game. I have run the game with multiple programs open going from a single core, to dual core, to my newest four-core cpu and anywhere form 2 to my now 12 gigabytes of RAM. Never before GR has this game had any problems playing or freezing. Even when I have tried the training room.