My friend's issue.


Exclius

 

Posted

A friend of mine is trying to get the game to work for the first time in over a year. She's having trouble with it, both with logging in and opening the settings dialog.

Right now it's freezing every time she tries to open the settings dialog to change her settings. It also freezes on the loading screen. She's using an ATI Radeon 5800 HD.


 

Posted

Does she have recent graphics drivers and has she tried the game's safe mode?


 

Posted

Is she also using the new NCSoft launcher?