Nvidia OpenGL Driver crash

I'm having a freeze, error, then crash with the above title when attempting to select a server. Happened just after I turned up my graphics settings a bit. Error text is as follows:

Your hardware configuration does not meet minimum specifications needed to run the application. The application must close. Please visit nvidia support etc.
Error code: 7

Notably, I can run safe-mode just fine, but any ultra-mode settings will not allow me to log back in. This has persisted through one reinstall. Are there any known solutions for this problem? CoH Helper data is as follows:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at April 27, 2011 16:41 (-06:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Central Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB
.Net Memory Report: 5388MB out of 8173MB available
Page File: 11820MB (4524MB currently in use)
C Drive: (ST31000524AS) 910516MB out of 953866MB (95%) free
E Drive: (SAMSUNG HD403LJ) 54488MB out of 381551MB (14%) free
D Drive: (ASUS DRW-24B1ST a) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 550 Ti
Manufacturer / Chip: NVIDIA / GeForce GTX 550 Ti
Video Memory: 4057 MB
Driver Version: 8.17.12.7061
Driver Date: 4/7/2011 11:14:00 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6251
Driver Date: 11/23/2010 4:16:56 AM

Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6251
Driver Date: 11/23/2010 4:16:56 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6251
Driver Date: 11/23/2010 4:16:56 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P8P67-M
Motherboard Version: Rev x.0x
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
BIOS Version: ALASKA - 1072009
BIOS Release: 20110211000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Very High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 32x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2010.201104210057.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

Thanks again for any help that can be provided.

You may want to try uninstalling and doing a clean reinstall of the nVidia 270.61 drivers.

If that doesn't work try stepping back to the 270.51 drivers.

If THAT doesn't help, try the 267.59's.

If that fails contact the card vendor to see if you can get a replacement card.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

He can play any Steam game like Assassin's Creed 2, Gmod, etc. without ANY issues, but I reckon none of those are OpenGL...so I hope his card isn't broken. (I have the same PC but a slightly smaller C drive, and mine's going fine on the 270s, we JUST got them yesterday)

Okay, using Nvidia's "clean install" option AND Driver Sweeper to install drivers, the lowest one mentioned worked. Once. It was set to the settings above, but with a little bit of safe mode thrown in (somehow) -- world detail, character detail, particles, view distance were all at minimum and we upped them, restarted City and it broke.

On the 270 driver it crashed on server select (after running fine the first time, and put to the settings mine and his list up there were at, with Jg's nvidia guide settings too). On the one before that, it crashed either there if he chose a server he had a character on for a while, elsewise on loading the map the character was on when the loading bar was 3/4 done. On the lowest driver, it was entirely on loading screen, after it had worked the one time. Again, it ALWAYS works with safe mode, and he can turn up some settings like enviro reflections, FSAA, water to maximum and it plays fine for at least a few minutes, but it can't play on exit and restart.

It works fine for non openGL games. It works wonderfully, in fact. We'll take it in to the shop we bought them from, and give them the settings that work in my twin-puter, and see if they can fix it so his account can at least run those settings, since they work for me for hours at a time.

Any extra ideas about why it might not work/a home fix? I don't know why it'd not work for City but fine for everything else.

Okay, try stepping back on the drivers. See if either of the older ones mentioned works.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

See the post above yours - we've done 270.61, 270.51, and 267.59. They all work fine in safe mode. They will work if booted in safe mode, then increased in graphics. After an increase in graphic quality they will crash upon server select (not to the character screen yet) or while loading the map the character is on. This is using both NVidia "clean install" and Driver Sweeper to reload drivers to try to ensure they're completely uninstalled before installation.

It can't be the [general] card OR the driver OR the settings because I can do it all just fine minus the server crappiness lately and I have the same card, the 270.61 driver, and the settings much higher. (And same processor and mobo)

One other dumb idea.

• Click on the Start button.
• Right-Click on Computer.
• Select Properties.
• Click on Device Manager
• Open up the Network Adapters section.
• Right-click on your network card.
• Select Properties.
• Look for a Power Management tab.
• If you have one, UNcheck everything on it.
• Okay your way back out.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

Thanks for all the help, but this morning the error magically does not appear, so I assume my GC got over whatever hissy fit it kept throwing. Perhaps the new driver finally took full effect or something.

EDIT: Nevermind, I can only now log in about 50% of the time. Hm.

DOUBLE EDIT: Now 100% broken again.

I've been through this quandary as well. My problems were with a older 9500 series card, the 260 series drivers, and I17/Post-GR. In essence, I was dealing with the same exact kind of issues your running into now.

I could never get it resolved to any kind of playable state. I tried pretty much everything suggested above, expect for the NIC mention, and still no help. Even upgrading to a new GC (a 450 series) and fresh driver install didn't help.

What I eventually had to do was a clean OS reinstall and figure out what other software was screwing everything up. I think I had figured it out and everything's been going as fine as I can have it on a nearly 4 & 1/2 yr old machine.

As of right now, I have the 450 running w/a 266 Driver set in and the 9500 is now replaced a 9400 in a secondary machine and running City w/similar drivers as well.

I know this may now be what you really want to hear, but be ready to look at that option, if you need to.

Thank you for the time...

@Travlr (Main) / @Tymers Realm (Test)

Can I get a HijackThis log?

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

This the log in question?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:56:14 PM, on 4/28/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
E:\Steam\Steam.exe
C:\Program Files (x86)\GeMM\fomm.exe
C:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\owner\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pclportal.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pclportal.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8152 bytes

I like the way my programmer husband puts it.

"The client is calling for something that Nvidia is not doing a check for.""It's on both sides."

That's a pretty simple way to put it. We had a similar problem with ATI, Apple and Lightwave's Modeler a few years back and finally everyone caught up with each other and it was sorted. It went on for months with everyone denying responsibility... lol, but the logs, at least, showed it.

We can run around in circles doing tests and changing drivers but nothing's gonna fix this except game and driver programmers being in sync.

--