Missing email after downtime


Aquila_NA

 

Posted

I was emailing recipes to myself 2 FULL HOURS before the scheduled downtime today, but the server went down early. Now I'm missing several (4-5) emails with recipes AND the recipes are missing from my inventories as well. Seems like the character data was backed up right at downtime, but email data was backed up earlier or not at all. People said that announcements were made in-game, but I must have been logging in/out my various characters and missed them. If anyone else was emailing anything to yourself (or anyone else) during that time period, you might want to check to see if anything is missing.


 

Posted

I went ******* on them after the LAST patch that took Global down. To my chagrin it was such a well-known issue that I felt like an idiot for petitioning it. When your Friends come back, your email should too.

But good advice for everyone to check their stuffz.


 

Posted

Thanks for the reassurance, but it's not an issue of globals/email being down. Globals/email are up. Some of my email is there, some is not.


 

Posted

its possible there could have been an email rollback, if there was (very likely there could have been), if you remember all the items that you had sent to email before the downtime, you can petition and usually get those items back


 

Posted

Quote:
Originally Posted by Indivisible View Post
Thanks for the reassurance, but it's not an issue of globals/email being down. Globals/email are up. Some of my email is there, some is not.
This is actually a fairly well-known issue as well.

Petition it, they'll ask you what was in the emails, when you sent them, and eventually what toon you'd like them back on.


-Proud leader of Captain Planet's Magical Friends