Invisible maps/zones and crashing
By
Blue_Centurion,
Posted on: 2011-04-10 17:34 in ALL ACCESS Gameplay Technical Issues Bugs
No one has any theories at all? This is WAI?
HijackThis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:57 PM, on 4/11/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Steam\Steam.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Launch LgDeviceAgent] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe"
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [CheckPoint Cleanup] C:\Users\Warlocc\AppData\Local\Temp\cpes_clean_lau ncher.exe C:\Users\Warlocc\AppData\Local\Temp\cpes_clean.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://dragonage.bioware.com
O15 - Trusted Zone: http://www.blackberryforums.com
O15 - Trusted Zone: *.cityofheroes.com
O15 - Trusted Zone: http://www.direct2drive.com
O15 - Trusted Zone: *.direct2drive.com
O15 - Trusted Zone: eastore.ea.com
O15 - Trusted Zone: *.ea.com
O15 - Trusted Zone: http://www.hauppauge.com
O15 - Trusted Zone: http://hauppauge.lightpath.net
O15 - Trusted Zone: *.live.com
O15 - Trusted Zone: http://www.nchsoftware.com
O15 - Trusted Zone: *.nvidia.com
O15 - Trusted Zone: http://www.scssoft.com
O15 - Trusted Zone: *.secondlife.com
O15 - Trusted Zone: chat.shattered-realms.com
O15 - Trusted Zone: *.trymedia.com
O15 - Trusted Zone: *.youtube.com
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} (SysInfo Class) - http://content.systemrequirementslab...i_4.1.72.0.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B64A4C41-8225-4730-9F8A-C5CA78CDC245}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 5949 bytes
CoH Helper
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at April 11, 2011 15:38 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
System Manufacturer: 113
System Model: 1
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 3070MB
.Net Memory Report: 1120MB out of 3070MB available
Page File: 3559MB (2823MB currently in use)
C Drive: (Hitachi HDT721025SLA380 ATA Device) 54596MB out of 238472MB (22%) free
F Drive: (Seagate FreeAgentDesktop USB Device) 81371MB out of 305242MB (26%) free
D Drive: (TSSTcorp CD/DVDW TS-H652M ATA Device) zero-size drive
E Drive: (HL-DT-ST CD-RW GCE-8320B ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GT
Manufacturer / Chip: NVIDIA / GeForce 9800 GT
Video Memory: 2286 MB
Driver Version: 8.17.0012.6658
Driver Date: 1/7/2011 11:27:00 PM
Driver Language: English
Monitor: LG W2361(Digital)
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GT
Manufacturer / Chip: NVIDIA / GeForce 9800 GT
Video Memory: 2286 MB
Driver Version: 8.17.0012.6658
Driver Date: 1/7/2011 11:27:00 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/11/2009 12:43:02 AM
Sound Device Description: Speakers (2- USB PnP Sound Device)
Driver File: CM108.sys
Driver Version: 5.12.0008.1803
Driver Date: 6/28/2007 7:18:10 AM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/11/2009 12:43:02 AM
WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 113-M2-E113
Motherboard Version: 1
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: EVGA - 42302e31
BIOS Release: 20090115000000.000000+000
Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 2x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 2.000
Shadows Enabled: No
Shadow Mode: Unknown (3)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Quality
Occlusion Strength: Medium
Blur: Trilateral
Ambient Resolution: Quality
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.238
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\program files\ncsoft\City of Heroes
Mod files in the Data directory
No modifications found
I don't have a solution to this, but I can vouch for it happening. It's been happening to my Demon Summoning/Storm MM all day coming out of AE missions in Sharkhead. I've gotten the fall into the invisible map more often than the freeze during zoning, but both have become annoyingly common today.
This happened to me three times last week. (Whole zones disappearing.) I posted here about it. It was just like you said, all I could see was NPCs and doors. And i was falling. endlessly falling. If i tried to move anywhere but to the door I came out of, rubberbanding. (jet pack fixed falling) I was given advice here how to try to solve it by starting a diagnostic procedure. I really really hate diagnostic procedures. I reloaded the entire game. Twice. That took all night. That problem hasnt reappeared. But that could be luck, or fate, or Shivans busy elsewhere.
New issue- game crashes out to desktop with no error message.
And there hasn't been a single reply to this issue besides "It's also happening to me"? Does that mean this is expected behavior?
I had falling on invisible map few times so far. And some of my friends also had that (different computers, different OS).
Think that is some kind of the bug, but always forget to petition it, since I am usually in the middle of TF when that happens and in hurry to re-log.
"If you want to win you must not lose."
"Easiest way to turn defeat into a victory is to put on the enemy's uniform"
"Better strategic retreat than dishonorable defeat"
- Il Numero Uno (The Number One)
Since issue 20, I've had two problems. Most common is that randomly during the course of playing, some sound effect will get stuck on a loop and I'll get a crash popup. Gives me the option to allow the game to crash or not. Both options crash the game, regardless.
Second issue is maps, and even whole zones (yesterday it was Sharkhead) are gone. Nothing but sky, npcs, and doors load. If I step into a mission map, it clears up. Step outside, it's back. Or vice versa. A relog solves it until the next time it happens.
For the first time today, the game stopped responding while switching zones.
I also noticed (and this prompted me to do a repair, twice) that when playing as my Necromancy Mastermind, my Lich sometimes spouts off very Thug-like comments when given commands. Made me think my install was bad. Which is why I've used the NCSoft launcher to do repairs a couple times now, without solving any of the problems.
I've updated my graphics drivers a couple months ago (last release was January- I think it said the 18th), so they are up to date.
Is there anything else that could cause this?
Windows Vista 32-bit
4 gigs RAM (I know 32-bit can't use it all, but it uses enough)
nVidia 9800 GT (1 gig)
AMD Athlon dual core, 3.0 GHz
helper and hijack will come next, but until the issue with forum loading is fixed, I just wanted to get this thread started while I still had a connection.