Why doesn't my game launch now?

Just got finished updating for i20 here, but when I launch the game it goes through its usual launching CoH thing....... Then nothing. No error messages, no CoH.exe programs start running in my task manager, nothing.

Anyone know whats going on or having this problem too?

Using the NCSoft Launcher, or the old cohupdater? Also, just for clairty, the process's name would be "cityofheroes.exe".


I'd suggest posting a CoH Helper log & HiJack This log, to give us a better idea what's going on with your system.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

I'm using the NCSoft Launcher. And yeah, that's the .exe. I just couldn't remember the exact name of it since I can't see it anymore as a reference.Not exactly sure what those logs are, or how to get them though.

CoH Helper
HiJack This

CoH Helper will give us detailed information about your hardware & drivers. HiJack This will tell us about what's running on your system.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

And here is the CoH Helper I guess.


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at April 6, 2011 21:01 (-06:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/27/05 14:05:38 Ver: 08.00.10
Central Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs)
Memory: 3072MB
.Net Memory Report: 2010MB out of 3071MB available
Page File: 6181MB (826MB currently in use)
C Drive: () 232451MB out of 286165MB (81%) free
D Drive: (HL-DT-ST DVDRAM GSA-H10A) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.2180 (32-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.
Input Notes:
Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0011.7516
Driver Date: 5/2/2008 10:46:00 PM
Driver Language: English

Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0011.7516
Driver Date: 5/2/2008 10:46:00 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5125
Driver Date: 5/4/2005 3:18:26 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5LD2-VM
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 10/27/05 14:05:38 Ver: 08.00.10
BIOS Version: A M I - 10000527
BIOS Release: 20051027000000.000000+000


Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.697
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.118
Music Sound Volume: 0.070

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 721303 bytes/second
Current Game Version: 1950.201102120907.1
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\CREATION\common\Backgrounds has 2 files
.\texture_library\GUI\CREATION\Login has 2 files

Thanks for your help Kitsune Knight. Much appreciated.

I am having the exact same issue. I do not want to update my service pack to 3, so I guess that they will not charge me while I cannot play the game?? I am sure they will not want to take money from someone that they, through their actions, have just disabled from logging on.

Thank you for your response,
You are correct. I do not want to update. I hope that you are correct about the patch, although I feel that there may not be one, as they may not have a choice in the matter.
The other thing I am sure of, is that ultimately, CoH development will be decided by the monetary gains or losses due to people leaving or joining. So it really doesnt matter what I want as one single person. Just what I do.