COH updater Connecting#1

Hi, I downloaded the 7 day free trial for this game and when i open the updater to download the game it gets stuck at connecting #1 and keeps going up. There is a white square with a red X in it at the top left of the updater, I haven't played the game yet. How can I fix this?

I live in Europe and this has been happening for 2 days now.

I'm not sure, but you might want to check here to download the new launcher. Recently they migrated to the NCSoft launcher and may not have updated the free trial to include this.

While switching to the NCsoft launcher may be a good idea in any case, I don't see what the trial would have to do with anything. Trial or full, Going Rogue or no Going Rogue, we all have the same client. The only difference is what our accounts have access to. And we don't log in until the game loads.

EDIT; granted - currently the clients are slightly different between Europe and North American accounts. But several people have two accounts to play on either server group. The confusion then would be about why you can't login, not why the launcher/updater is stuck at connecting.

EDIT2; Might be worth heading over to the Tech Issues & Bugs board (under the 'Development' heading). While people that frequent 'player questions' may be able to help you, the tech heads that know a lot about troubleshooting this game tend to hang out there. Also read through the Common Solutions sticky - some piece of advice in the Updating Problems section may be relevant to your issue.