NCsoft Launcher Update Error


Mota_

 

Posted

So........
I re-downloaded COH last week using this new fangled NCsoft launcher and everything went well, got onto the game a few times over the last few days and all was good.

I've just just switched on the PC and am told that the Launcher has failed to start, double clicked the desktop icon and was met with this....


NCsoft Launcher Update Error
"Error Code: 13 (ProductConfigurationLoadError):
There was an error loading the product configuration file 'C:\Program Files\NCSoft\Launcher\Config\Default\NCPatcherConf ig\Products\NCLauncher\Main\NCPatcherProductConfig .xml'.
Please make sure the game is properly installed."

Now, i konow the game is installed cos ive played it, so am i missing something or is this a problem others have had?

any help appreciated


 

Posted

"Technical Issues & Bugs Discuss technical questions and/or bugs here! This is NOT a forum where official technical/QA support is available. To report a bug use the /bug command in game. For technical assistance email support@coh.com."

If you are looking for official technical/QA support for NCsoft Launcher, fill out a support ticket here:

https://help.ncsoft.com/app/answers/detail/a_id/4654