Upgrade help


Aett_Thorn

 

Posted

the time has come for me to upgrade my trial account but, when i try and upgrade it says i must first register my email address. but when i enter my email verification code it then asks me to enter my game serial code. to upgrade to a full account am i going to have to go out and buy a copy of the game? cant i just download it? because i rly cant be bothered to spend money on the disks if im paying a subscription.


 

Posted

Well, you will need to buy a full version of the game, yes. However, didn't you say that you had an old account? Why not just resubscribe on that, since then you wouldn't have to pay for a new version.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

yes sorry to correct my post....

i have found my old disks (took me a while) i entered the code in attempt to register. to be told that the serial code has already been used.
what i gonna do now folks? i rly cba to re buy disks


 

Posted

Quote:
Originally Posted by Praetorian01 View Post
yes sorry to correct my post....

i have found my old disks (took me a while) i entered the code in attempt to register. to be told that the serial code has already been used.
what i gonna do now folks? i rly cba to re buy disks
You can't use your old code, because you already used it. That account is still there. You can just re-sub under that old account, and be fine. Then you won't need to buy a new serial number (the only thing you actually need - you don't actually need new disks).


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

i dont remember mi account stuff


 

Posted

Quote:
Originally Posted by Praetorian01 View Post
i dont remember mi account stuff
I could at least remember my name, but even so if you go to the ncsoft home page, click support and access the knowledge base ... then look for the tab ask a question. Explain your situation there and cross your fingers.

They MAY be able to ask you a series of questions (hope you still have the box to go with those original disks) with which they MAY be able to locate your original account and get you access to it so you can re-sub.

They were very helpfull to me when i tried to re-sub (my difficulties were quite different from yours) so at least give it a shot, what you got to lose?


 

Posted

1) If you resub under your old account, delete your trial characters, especially if you want to reuse the names.

2) Your old account will not have Going Rogue or access to Preatoria - you will need to buy it.

3) To buy online, log into your www.ncsoft.com Account, then hit the Buy Now/NC Store link at the top. Doing it this way will have it auto-apply to your account (either your old one or your new trial account, whichever account younlogged in under). The "complete edition" includes the $7 GR Goofies pack and a months play time, so I recomend that.


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