Lost DB connection

as of date of posting:
had huge problems logging in today- lot of lag between the login page and the server page and the character select page, tested my connection, and the issue seems to be on your server side of things.

during any step of the login process a random disconnect with the pop message "Lost Connection to DB Server" is likely, posting this after i finally got online, did a few missions, then got disconnected leaving a mission. Where upon it took another 10 minutes to relog.

in praetoria...seems everyone in Imperial city (at least) got disconected.

I reported this and they did the standard "what is your exact setup so we can blame it on something on your end and ignore the problem?".


Seriously, it's not my end as I have done everything I can to fix the issue since it started only recently almost exactly when the server status page broke and locked on 9/7/2010.

I wish they would just investigate the DBserver(or whatever it is called that we "lost connection to" that calls itself "DBserver") and fix what they obviously broke.

It's probably also what is causing the NCSoft store issue that will cost them a LOT of money as well.

They seem to have no common sense because they can't see the obvious.




Edit:
It also is definitely the cause of "infinite ping" lag spikes where the ping will go from 200 stable for 5-30 minutes and then spike to 4k+ for 1-2 minutes then snaps back to 200 ping stable for another somewhat random amount of time.
This only seems to happen at late night or int he morning CST when there is low internet usage and low server usage.

During this time, the npc enemies will stop attacking while I can't attack either. I can still move, but sometimes they can't. I do get rubber-banded when the lag subsides, but THE ENEMIES DO NOT SPAM ME WITH ATTACKS!
It is definitely their own server because of this. If it was anywhere else then the enemies would spam your health down when you caught up to the server.