Laptop Keeps Crashing

I have tried to play COx on this laptop a couple of times and every time it crashes so bad I have to turn it off manually.
Any thoughts or suggestion?
COHHelper report

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 22, 2010 13:16 (-04:00)
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv2500 Notebook PC
BIOS: Ver 1.00PARTTBL8
Central Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz
Memory: 4096MB
.Net Memory Report: 2030MB out of 3062MB available
Page File: 5016MB (1106MB currently in use)
C Drive: (ST9500420AS) 355068MB out of 469524MB (75%) free
D Drive: (ST9500420AS) 610MB out of 7412MB (8%) free
E Drive: (MATSHITA DVD-RAM UJ-850S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 8.15.10.1930
Driver Date: 9/23/2009 7:14:54 PM
Driver Language: English

Sound Device Description: Speakers (Conexant High Definition SmartAudio HD2)
Driver File: CHDRT32.sys
Driver Version: 4.36.0007.0000
Driver Date: 3/4/2008 10:32:00 AM

Sound Device Description: SPDIF Interface (Conexant High Definition SmartAudio HD2)
Driver File: CHDRT32.sys
Driver Version: 4.36.0007.0000
Driver Date: 3/4/2008 10:32:00 AM


WMI Information
Motherboard Manufacturer: Wistron
Motherboard Model: (empty)
Motherboard Product: 30CD
Motherboard Version: 80.52
BIOS Manufacturer: Phoenix
BIOS Name: Ver 1.00PARTTBL8
BIOS Version: HPQOEM - 6040000
BIOS Release: 20080507000000.000000+000


Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (5)


World Texture Level: Low
Character Texture Level: High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 126935 bytes/second
Current Game Version: 1850.201007290124.19T2
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

Still wondering if any one can help me with this problem?

Nobody? dang I usually get at least one responce o well of to the official support.

It looks like you have an Integrated Intel Graphics adapter. There was a thread a while back where problems with this type of graphics was a known issue, and a solution was found to both dial down graphics and use a command line switch on the updater.

I don't remember the specifics, but I'll do a search and see if I can find something.

In this thread by je_saist, there may be the solution to your woes, good luck!

Known Issues

Intel

There is a known issue with Intel Graphics Chips at this time. The developers have not gotten around to re-kludging the game engine to work with / against Intel chips. Yes, it is known that the graphics are stuck on the lowest possible shader settings.

The Developer GPU has indicated that patches to Intel chips are due at a future date: http://boards.cityofheroes.com/showt...49#post2819749
Quote:
Some users with integrated intel chipsets currently experience a degrade in the shader quality settings allowed. This should be resolved in a future patch.
From Luminous Martini: Here's a fix to shove the game into it's lowest shader mode.

Quote:
1. right click on CoH shortcut
2. click on properties
3.click on shortcut tab at top
4. go to target window "C:\Program Files\City of Heroes\CohUpdater.exe"
5. after the last " press space once
6. enter the following code exactly -useTexEnvCombine
7. click on apply then ok
8. right click on CoH then click run as admin.