aticfx32.dll, crash on start
By
Call Me Awesome,
Posted on: 2010-08-11 24:18 in ALL ACCESS Gameplay Technical Issues Bugs
Forgot to post the CoHHelper
Code:
---System information gathered by CoH Helper version 0.2.0.2--- DxDiag gathered at August 11, 2010 15:08 (-04:00) Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909) System Manufacturer: 1E655 System Model: 1E655A70 BIOS: BIOS Date: 05/06/10 13:42:29 Ver: 08.00.16 Central Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz Memory: 4096MB .Net Memory Report: 2835MB out of 4087MB available Page File: 6484MB (1687MB currently in use) C Drive: (WDC WD2500JS-00NCB1 ATA Device) 138248MB out of 238464MB (57%) free E Drive: (ExcelStor Technology J8080S ATA Device) 86MB out of 99MB (86%) free F Drive: (ExcelStor Technology J8080S ATA Device) 21729MB out of 78429MB (27%) free D Drive: (PIONEER DVD-RW DVR-218L ATA Device) zero-size drive G Drive: (EHCD MF0L6NCPE SCSI CdRom Device) zero-size drive Windows directory location: C:\Windows DirectX: DirectX 11 DirectX Diag version: 6.01.7600.16385 (64-bit version) Display Notes: No problems found. Sound Notes: No problems found. No problems found. No problems found. No problems found. Input Notes: No problems found. Monitor: Monitor's Max Resolution: (blank) Video Device Name: ATI Radeon HD 4800 Series (Microsoft Corporation WDDM 1.1) Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9442) Video Memory: 2293 MB Driver Version: 8.56.1.15 Driver Date: 7/13/2009 9:40:02 PM Driver Language: English Sound Device Description: Speakers (SB Audigy) Driver File: P17.sys Driver Version: 5.12.0001.2020 Driver Date: 10/16/2009 6:44:56 AM Sound Device Description: Realtek Digital Output(RCA) (2- Realtek High Definition Audio) Driver File: RTKVHD64.sys Driver Version: 6.00.0001.5888 Driver Date: 7/6/2009 5:19:02 PM Sound Device Description: Realtek Digital Output (2- Realtek High Definition Audio) Driver File: RTKVHD64.sys Driver Version: 6.00.0001.5888 Driver Date: 7/6/2009 5:19:02 PM Sound Device Description: Digital Audio Interface (SB Audigy) Driver File: P17.sys Driver Version: 5.12.0001.2020 Driver Date: 10/16/2009 6:44:56 AM WMI Information Motherboard Manufacturer: EVGA Motherboard Model: (empty) Motherboard Product: EVGA P55 SLI E655 Motherboard Version: Ibex Peak BIOS Manufacturer: American Megatrends Inc. BIOS Name: BIOS Date: 05/06/10 13:42:29 Ver: 08.00.16 BIOS Version: 050610 - 20100506 BIOS Release: 20100506000000.000000+000 Registry Information for Current User Resolution: 1680x998 3D Resolution: 1680x998 (Not using renderscale) Full Screen: No Maximized: Yes Screen Position: -11, 0 Refresh Rate: 60Hz Vertical Sync Enabled: Yes Physics Quality: High Maximum Particles: 50000 Max Particle Fill? 10.000 Physics Card Enabled: No Anti-aliasing: Off Anisotropic Filtering: 16x Texture LOD Bias: Smooth Water Effects: Ultra quality Bloom: 1.000 (turned on) Depth of Field Enabled: Yes Desaturation Effects (Sepia) Enabled: Yes Shader Detail: High World Texture Level: Very High Character Texture Level: Very High World Detail Level (Vis_Scale): 1.000 Entity Detail Level: 2.000 Shadows Enabled: No Shadow Mode: Unknown (4) Shadow Map Shader: High quality Environmental Reflections: High quality Advanced Occlusion Settings: No Ambient Occlusion: High quality Occlusion Strength: Strong Blur: Trilateral Ambient Resolution: Quality Gamma Correction: 1.000 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: No Close Suppression Range: 3.000 Show Advertisements: Yes Audio Mode: Performance 3D Audio: No FX Sound Volume: 0.023 Music Sound Volume: 0.000 Show Advanced Graphics Options: Yes Overall Graphics Quality: 1.000 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: Unknown bytes/second Current Game Version: 1800.201006040036.8T Installation Directory: c:\program files (x86)\steam\steamapps\common\city of heroes Mod files in the Data directory No modifications found
Quote:
Your video driver is way out of date; try upgrading to the latest ATI driver. Your audio drivers are dated as well so you may want to look for new ones there also but the video is what seems to cause problems more often than not, particularly since it looks like it's the ATI driver that's crashing (aticfx32.dll sounds like an ATI driver to me anyway)
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Video Device Name: ATI Radeon HD 4800 Series (Microsoft Corporation WDDM 1.1) Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9442) Video Memory: 2293 MB Driver Version: 8.56.1.15 Driver Date: 7/13/2009 9:40:02 PM |
COH has just been murdered by NCSoft. http://www.change.org/petitions/ncso...city-of-heroes
That's odd, because i installed the 10.8 beta drivers.
They're the only ones I can get working with Crossfire.
Every other set of drivers Ive tried does not allow the 2nd GPU to go under any type of load, with the 10.8 drivers, crossfire actually works, just now, I can't open CoH
10.8 isn't installing.
Download and install Driver Sweeper but don't run it yet. Download a fresh copy of the drivers but don't install them yet.
In the Control Panel, go to Programs and Features and uninstall the ATI Catalyst Install Manager. Have it remove the CCC and drivers. Don't reboot yet. Open Device Manager and uninstall the video cards.
Reboot into Safe Mode and cancel any driver installations that start. Run Driver Sweeper and have it remove all of the ATI Display stuff except for the new driver package you downloaded. This will remove the remnants of the old drivers that are left after the uninstall so that you can install the new drivers cleanly.
Reboot into normal Windows and cancel any driver installations that start. Run the installer for the new drivers that you downloaded earlier. Run CoH Helper again and check the date listed on the video drivers to make sure that it's the correct date. That should correct the problems. I had one of the ATI driver packages that didn't fully install the first time I ran it a while back so I had to re-run it after a reboot to get it to install the CCC and then everything showed right.
Hope that helped.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
That's the same process I've done, except I've been installing the drivers on the cards 1 at a time.
1 card in for CCC, put 2nd in and Windows 7 auto installs the driver to the 2nd.
Something in your process isn't working or it wouldn't still be showing a driver date from July 2009.
Somewhere Windows is picking up pieces of the old drivers which is likely the cause of the error message with the aticfx32.dll file. You are booting into Safe Mode to run Driver Sweeper?
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I tried reinstalling it again, I think this time it did fully install 10.8, but now at the reoccurring issue that crossfire is once again, not working.
I can open CoH again, but its now like all the other drivers I've tried, only using 1 GPU
The 2nd GPU is recognized, I can change fan speed, clock/memory, and monitor temperature, it's just never being used.
Code:
---System information gathered by CoH Helper version 0.2.0.2--- DxDiag gathered at August 11, 2010 20:42 (-04:00) Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) System Manufacturer: 1E655 System Model: 1E655A70 BIOS: BIOS Date: 05/06/10 13:42:29 Ver: 08.00.16 Central Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz Memory: 4096MB .Net Memory Report: 2586MB out of 4087MB available Page File: 6430MB (1741MB currently in use) C Drive: (WDC WD2500JS-00NCB1 ATA Device) 166309MB out of 238464MB (69%) free E Drive: (ExcelStor Technology J8080S ATA Device) 86MB out of 99MB (86%) free F Drive: (ExcelStor Technology J8080S ATA Device) 21728MB out of 78429MB (27%) free G Drive: (EHCD MF0L6NCPE SCSI CdRom Device) zero-size drive D Drive: (PIONEER DVD-RW DVR-218L ATA Device) zero-size drive Windows directory location: C:\Windows DirectX: DirectX 11 DirectX Diag version: 6.01.7600.16385 (64-bit version) Display Notes: No problems found. Sound Notes: No problems found. No problems found. No problems found. No problems found. Input Notes: No problems found. Monitor: Monitor's Max Resolution: (blank) Video Device Name: ATI Radeon HD 4800 Series Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9442) Video Memory: 2796 MB Driver Version: 8.760.2.0 Driver Date: 7/16/2010 3:11:30 PM Driver Language: English Sound Device Description: Speakers (SB Audigy) Driver File: P17.sys Driver Version: 5.12.0001.2020 Driver Date: 10/16/2009 6:44:56 AM Sound Device Description: Realtek Digital Output(RCA) (2- Realtek High Definition Audio) Driver File: RTKVHD64.sys Driver Version: 6.00.0001.5888 Driver Date: 7/6/2009 5:19:02 PM Sound Device Description: Realtek Digital Output (2- Realtek High Definition Audio) Driver File: RTKVHD64.sys Driver Version: 6.00.0001.5888 Driver Date: 7/6/2009 5:19:02 PM Sound Device Description: Digital Audio Interface (SB Audigy) Driver File: P17.sys Driver Version: 5.12.0001.2020 Driver Date: 10/16/2009 6:44:56 AM WMI Information Motherboard Manufacturer: EVGA Motherboard Model: (empty) Motherboard Product: EVGA P55 SLI E655 Motherboard Version: Ibex Peak BIOS Manufacturer: American Megatrends Inc. BIOS Name: BIOS Date: 05/06/10 13:42:29 Ver: 08.00.16 BIOS Version: 050610 - 20100506 BIOS Release: 20100506000000.000000+000 Registry Information for Current User Resolution: 1680x1050 3D Resolution: 1680x1050 (Not using renderscale) Full Screen: Yes Maximized: No Screen Position: -11, 0 Refresh Rate: 60Hz Vertical Sync Enabled: Yes Physics Quality: High Maximum Particles: 50000 Max Particle Fill? 10.000 Physics Card Enabled: No Anti-aliasing: Off Anisotropic Filtering: 16x Texture LOD Bias: Smooth Water Effects: Ultra quality Bloom: 1.000 (turned on) Depth of Field Enabled: Yes Desaturation Effects (Sepia) Enabled: Yes Shader Detail: High World Texture Level: Very High Character Texture Level: Very High World Detail Level (Vis_Scale): 1.000 Entity Detail Level: 2.000 Shadows Enabled: No Shadow Mode: Unknown (4) Shadow Map Shader: High quality Environmental Reflections: High quality Advanced Occlusion Settings: No Ambient Occlusion: High quality Occlusion Strength: Strong Blur: Trilateral Ambient Resolution: Quality Gamma Correction: 1.000 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: No Close Suppression Range: 3.000 Show Advertisements: Yes Audio Mode: Performance 3D Audio: No FX Sound Volume: 0.023 Music Sound Volume: 0.000 Show Advanced Graphics Options: Yes Overall Graphics Quality: 1.000 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: Unknown bytes/second Current Game Version: 1800.201006040036.8T Installation Directory: c:\program files (x86)\steam\steamapps\common\city of heroes Mod files in the Data directory No modifications found
City of Heroes won't use the second GPU.
Crossfire isn't supported or profiled by the game.
Only applications that have Crossfire profiles will leverage both GPU's.
Quote:
This goes for all games I've tried.
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Originally Posted by je_saist
City of Heroes won't use the second GPU.
Crossfire isn't supported or profiled by the game. Only applications that have Crossfire profiles will leverage both GPU's. |
Quote:
okay.|
Originally Posted by y u do dis
This goes for all games I've tried.
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First things then:
Go into the Catalyst Control Center. Enable CrossfireX
Reboot.
Then post a GPUZ and a CPUZ: http://boards.cityofheroes.com/showthread.php?t=219502
Crossfire has been enabled since the start
Okay. It all looks fine.
Not all games are going to use Crossfire.
Right now City of Heroes does not. If you try to force AFR or another rendering method, the game will crash.
If there is another problem at hand, you can test with the Crossfire Enabled benchmark Heaven 2.1: http://unigine.com/download/
Heaven 2.1 RadeonHD 4850 Crossfire On
Heaven 2.1 RadeonHD 4850 Crossfire Off
* * *
Just re-ran the benchmarks to get them on the same display configuration:
RadeonHD 4850 Crossfire off: Score 939
RadeonHD 4850 Crossfire on: Score 1705
If you don't get any improvement running this benchmark, then you need to head over to AMD support: http://forums.amd.com/game/
Also: for reference, the system information that's actually useful. CPUZ will also tell us what motherboard you are using, what chipset, and what your actual bandwidth is. In this case this particular system is limited by a first gen PCIE 8x link.
Just re-ran the benchmarks to get them on the same display configuration:
RadeonHD 4850 Crossfire off: Score 939
RadeonHD 4850 Crossfire on: Score 1705
If you don't get any improvement running this benchmark, then you need to head over to AMD support: http://forums.amd.com/game/
Also: for reference, the system information that's actually useful. CPUZ will also tell us what motherboard you are using, what chipset, and what your actual bandwidth is. In this case this particular system is limited by a first gen PCIE 8x link.
Hey guys, I've recently just upgraded my computer to a Crossfire HD4850 build.
I had some issues in the beginning where Crossfire wasn't actually working, but I've made my way around that, and now, City of Heroes will not start up after I hit "I Agree" in the CoHUpdater, the loading bar shows up, then I get a crash report saying
"City of Heroes has encountered a problem and needs to close. The crash occured in aticfx32.dll"
I have no idea how to troubleshoot this, all I know that this is probably a crossfire issue.
Any help will be greatly appreciated.