Unable to purchase Expansion Packs/etc?


Aggelakis

 

Posted

Everything I try to purchase, the NCsoft store says:

We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners.

I can make other online purchases fine. Just can't buy expansion packs. Anyone else having this problem?


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- John Donne

 

Posted

Wait 48 hours from the last time you attempted purchase. If you still cannot purchase anything after 48 hours, send a petition to support. (You can send a petition to support before then, too, if you want it RIGHTNOWRIGHTNOW...or at least, tomorrow when Accounts gets back in.)

Alternately, call account support, Monday through Friday, between 12pm and 5pm Central time, 1-512-225-6359 ****this is not a toll-free number****


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Posted

Yup. I filled out a web form, I think, to initiate a support thing, they escalated it, they contacted me a few days later to say it was probably fixed. During that time, I once managed to get the store to sell me one thing. After they said it was fixed, I bought the remaining boosters.