Unable to connect

Need some help please. I have been trying to connect using the updater and have not been able to get anything. I keep getting the "connecting #XX" for about 45 minutes now.

I have done the flush dns trick no luck there. I have also tried a wired connection and a wireless connection no luck there either. I can't be alone here, someone please help.

Thanks

It seems like a good number of people are having issues with this over the last week or two. The problem isn't universal (I've yet to be able to reproduce it), and doesn't appear to be on the client side, either.

If you've already fully updated your City of Heroes installation (if you've played anytime in the last few weeks, at least, it'll be current), you can bypass the updater and launch the game directly.

To bypass the updater in 32bit Windows, you'd press Win+R on your keyboard (which brings up the Run dialog), and copy & paste in "C:\Program Files\City of Heroes\cityofheroes.exe" -project coh then press enter. If on 64bit Windows, you'd do the same but use the command "C:\Program Files (x86)\City of Heroes\cityofheroes.exe" -project coh (if you're unsure of which you're using, you can just try both... if it's the wrong one it'll say that the location is unavailable or an error along those lines).

If you're running OS X, you can bypass the Updater by open the Applications directory, going into Utilities and opening Terminal.app. In there, copy and paste the command /Applications/City\ of\ Heroes.app/Contents/MacOS/cider --use-dos-cwd c:/coh -- c:/coh/cityofheroes.exe -project coh and then press enter.

All three of those commands assume you've installed it into the default directory. If you installed it somewhere else, you'd need to modify the path to point to the correct directory.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

I'm having the very same issue. I was able to connect and play last night, but today the updater just isn't getting the job done. It tries to connect, and I let it get up to 10 attempts before closing it.

I've tried running the exe directly, and it says I cannot do so and must go through the updater.

I'm having the problem as well. I've only just bought the game and last night managed 300 or so megs at 8 k/s. Now I can't connect at all. The tech support has just given me automated emails and all the while my free month is dwindling away. And this is after all the problems of creating the account in the first place.

As someone new to ncsoft's products and CoH, I am not impressed. I have never had these kinds of issues before with an MMO, and certainly didn't expect them in such an established game. I'm almost at the stage where I just want my money back, as I've wasted hours of my time digging through forums, opening ports, changing tcp/ip settings etc

It's just not good enough