Error causing freeze-up

Hello,
Has anyone had a problem like this?

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: cityofheroes.exe
Application Version: 1.0.0.1
Application Timestamp: 4c210285
Hang Signature: 499e
Hang Type: 0
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 499edb6fb68894ab5e939c06ffb2b5ab
Additional Hang Signature 2: 9b0b
Additional Hang Signature 3: 9b0b93ad2b18ba3f756f8f1e3c8e768b
Additional Hang Signature 4: 499e
Additional Hang Signature 5: 499edb6fb68894ab5e939c06ffb2b5ab
Additional Hang Signature 6: 9b0b
Additional Hang Signature 7: 9b0b93ad2b18ba3f756f8f1e3c8e768b

It seems to be freezing up my CoX (And only that app, other games work fine) and causing me to get the boot from the game time after time

Thanks,
Wampasaurus

You'll probably get better/more specific help for this over in the Technical Issues forum. Those guys over there are really knowledgable about issues like this.

However, a couple of things to check:

1) Make sure all your drivers (video, sound, etc) are up to date. Old drivers are probably the most common cause of lockup and crash issues around.

2) Force a "verify all files" validation by marking the checkbox on the updater screen when the game starts.

3) If you are running Vista or Win 7, make sure that both the updater and the actual CityofHeroes.exe applications are marked for "run as administrator". (Don't just do it from the CoH shortcut - that only gets the updater, actually go into windows explorer and right-click->properties on the actual executable files and change the settings there).

4) If you are running Vista (I think) or Win 7, also mark the "disable desktop composition" option on the two executables. This forces it to temporarily turn off the Aero Themes stuff that can sometimes cause display issues while the game is running.

Please post a CoH Helper and HiJack This log.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

Wamp, are you noticing this happens at a particular time? Zoning, loading missions, mid combat, totally random?

Hello,
Firstly thank you for replying to my message. Secondly I am running Windows 7 and not Vista. In response to this inquiry:
MentalMaden Re: Error causing freeze-up
Wamp, are you noticing this happens at a particular time? Zoning, loading missions, mid combat, totally random?

This is happening at any given time. Many times it is right in the middle of combat, but it has occured during load-ups and zoning. In the meantime I will look for those fixes you mentioned earlier Soulwind.

Thanks,
Wampasaurus