Coh Crashing during game play(windows 7)


AgentStorm

 

Posted

I too have been experiencing unexpected "kicks from the game". I (as directed) grabbed CoH Helper. Anything look like it would be the cause of this?

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at January 26, 2011 16:43 (-06:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: INTEL_
System Model: WBIBX10J
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (2 CPUs), ~3.1GHz
Memory: 4096MB
.Net Memory Report: 2820MB out of 4022MB available
Page File: 6611MB (1431MB currently in use)
C Drive: (ST3320418AS ATA Device) 253991MB out of 305142MB (83%) free
D Drive: (HP DVD Writer 1260d ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9400 GT
Manufacturer / Chip: NVIDIA / GeForce 9400 GT
Video Memory: 2762 MB
Driver Version: 8.17.12.6658
Driver Date: 1/7/2011 9:27:00 PM
Driver Language: English

Sound Device Description: Speakers (SB Live! 24-bit)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 5:44:56 AM

Sound Device Description: Digital Audio Interface (SB Live! 24-bit)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 5:44:56 AM

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5841
Driver Date: 4/27/2009 5:22:00 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5841
Driver Date: 4/27/2009 5:22:00 AM


WMI Information
Motherboard Manufacturer: Intel Corporation
Motherboard Model: (empty)
Motherboard Product: DP55WB
Motherboard Version: AAE64798-205
BIOS Manufacturer: Intel Corp.
BIOS Name: Default System BIOS
BIOS Version: INTEL - 7a
BIOS Release: 20090802000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1900.201101180036.0
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


Currently Playing:

A bunch of toons! (Freedom, Virtue, and a few on Infinity)

 

Posted

Can you help me with mine too please?

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at February 20, 2011 19:33 (-08:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G60VX
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz (2 CPUs), ~2.1GHz
Memory: 4096MB
.Net Memory Report: 2830MB out of 4095MB available
Page File: 8769MB (1465MB currently in use)
C Drive: (ST9320423AS) 259480MB out of 290245MB (89%) free
D Drive: (HL-DT-ST DVDRAM GSA-T50N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 260M
Manufacturer / Chip: NVIDIA / GeForce GTX 260M
Video Memory: 2797 MB
Driver Version: 8.17.12.6658
Driver Date: 1/7/2011 7:27:00 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6132
Driver Date: 2/20/2011 4:58:15 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6132
Driver Date: 2/20/2011 4:58:15 AM

Sound Device Description: Realtek HDMI Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6132
Driver Date: 2/20/2011 4:58:15 AM


WMI Information
Motherboard Manufacturer: PEGATRON Corp.
Motherboard Model: (empty)
Motherboard Product: G60VX
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: _ASUS_ - 20090827
BIOS Release: 20090827000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (5)


World Texture Level: Low
Character Texture Level: High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1950.201102100129.1
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Quote:
Originally Posted by Archantos
I too have been experiencing unexpected "kicks from the game". I (as directed) grabbed CoH Helper. Anything look like it would be the cause of this?

---System information gathered by CoH Helper version 0.2.0.2---


Sound Device Description: Speakers (SB Live! 24-bit)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 5:44:56 AM

Sound Device Description: Digital Audio Interface (SB Live! 24-bit)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 5:44:56 AM

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5841
Driver Date: 4/27/2009 5:22:00 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5841
Driver Date: 4/27/2009 5:22:00 AM
I would start by disabling your unused audio device. If you have a SBLive! card and that's what your speakers are hooked up to, then you need to disable the onboard Realtek audio bridge in the BIOS. If you use the onboard sound, disable your SBLive! card and remove those drivers, then update the realtek drivers(they are WAY old).


 

Posted

I've been having a lot of crashes recently as well, mostly on cave and outdoor missions.Here is my cohhelper data:


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at December 9, 2011 23:48 (-06:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) (7601.win7sp1_gdr.110622-1506)
System Manufacturer: Dell Inc.
System Model: Inspiron 519
BIOS: Default System BIOS
Central Processor: AMD Athlon(tm) Dual Core Processor 4450e (2 CPUs), ~2.3GHz
Memory: 4096MB
.Net Memory Report: 3369MB out of 4095MB available
Page File: 7171MB (1017MB currently in use)
C Drive: (SAMSUNG HD642JJ ATA Device) 564423MB out of 610377MB (92%) free
D Drive: (TSSTcorp DVD+-RW TS-H653F ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9500 GT
Manufacturer / Chip: NVIDIA / GeForce 9500 GT
Video Memory: 2797 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 2:53:00 AM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 4:44:23 AM

Sound Device Description: Headphones (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 4:44:23 AM

Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 4:44:23 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0K071D
Motherboard Version: A00
BIOS Manufacturer: Dell Inc.
BIOS Name: Default System BIOS
BIOS Version: DELL - 20090219
BIOS Release: 20090219000000.000000+000


Registry Information for Current User
Resolution: 1920x1017
3D Resolution: 1920x1024 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (5)


World Texture Level: Low
Character Texture Level: High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


 

Posted

Quote:
Originally Posted by kangaroo120y View Post
Sorry Jeto, I run 64bit on 2 of the 3 computers here and they've never had an issue with CoH ever.
And with the help of these sorta peeps I managed to run 7x64 quite well (even pushing my ultra settings pretty high if I wanted) so I can vouche for personal experience.


 

Posted

Demon Forge, please start your own thread rather than necro-posting in someone else's thread that has been dormant for nearly a year.

Please follow the instructions in the [Guide] Asking for technical help on the forums thread that is stickied in this forum section.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.