Can't run UM w/ Win7 (64)...
By
Jonny_B,
Posted on: 2010-05-10 13:51 in ALL ACCESS Gameplay Technical Issues Bugs
post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at May 10, 2010 18:42 (-04:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB
.Net Memory Report: 4707MB out of 6135MB available
Page File: 9431MB (2837MB currently in use)
C Drive: (WDC WD1001FALS-00E3A0 ATA Device) 895424MB out of 953866MB (93%) free
E Drive: (ST31000528AS ATA Device) 849670MB out of 953859MB (89%) free
D Drive: (HL-DT-ST DVDRAM GH22LS40 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 260
Manufacturer / Chip: NVIDIA / GeForce GTX 260
Video Memory: 3688 MB
Driver Version: 8.17.11.9745
Driver Date: 4/3/2010 10:55:32 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6029
Driver Date: 1/19/2010 6:42:22 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6029
Driver Date: 1/19/2010 6:42:22 PM
Sound Device Description: Realtek HDMI Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6029
Driver Date: 1/19/2010 6:42:22 PM
WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 141-BL-E757
Motherboard Version: Tylersburg
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: IntelR - 42302e31
BIOS Release: 20091030000000.000000+000
Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 6483
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 2x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: High performance
Occlusion Strength: Slight
Blur: Fast
Ambient Resolution: High performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.093
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.750
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201003300904.15T4r
Installation Directory: C:\Games\City of Heroes
Mod files in the Data directory
No modifications found
"...now you see that evil will always triumph because good is dumb" - Dark Helmet
guess its kinda working, just not to my satisfaction.
Oh well. I'll deal with it for now.
"...now you see that evil will always triumph because good is dumb" - Dark Helmet
Are you running the EVGA Precision tool?
If so, that is the problem. I had the exact same issue with my 480GTX and closing the tool fixes the problem.
I guess, ideally, turn off the precision tool, adjust your settings in game then you can turn it back on. It seems to only affect the game while you're changing settings.
Yes, I'm running EVGA Precision. Funny how something as simple as that screws up everything. Though, I didn't have that issue with XP. Go figure.
Still, even with my setup, it's like I'm running the 'low end' ultra mode. I guess, I need a new vid card, again 
Thanks for the help!
"...now you see that evil will always triumph because good is dumb" - Dark Helmet
I can not get UM to run on Win7 (64) but it runs just fine on XP?
When I try to change to UM, the FPS drop to .4 (yes, not even a full frame) and the screen goes black. It's practically impossible to move the sliders to any notch, to any functional setting and when I do, the screen is still black and can't see anything thus having to restart the game, which then reverts back to the previous settings. I can click 'Restore to Default' however that brings me back to square one.
Sys Specs:
Intel Core i7-920 Bloomfield 2.66GHz
EVGA LGA 1366 Intel X58 SLI LE Intel Motherboard
Crucial 6GB (3 x 2GB) DDR3 1066 (PC3 8500)
EVGA GeForce GTX 260 Core 216 896MB
All drivers are up to date, I have yet to try to roll back to a previous video driver.
I'm rather annoyed and while I haven't played the game in a few months... At this rate, I'm not looking forward to playing GR if I can't have my cake and eat it too! ;P
"...now you see that evil will always triumph because good is dumb" - Dark Helmet