Game Crashing: Are Nvidia drivers the problem?


je_saist

 

Posted

I've been having a problem with my game crashing for a while now, and it seems to be getting worse. Neither I or my dad can figure out the issue and were wondering if anyone could help us out. We read through this thread, http://boards.cityofheroes.com/showthread.php?t=143598, which lists the problem that I'm having (problem a, “Graphics Driver Has Stopped Responding and has Been Recovered”). We tried disabling the PhysX stuff that was said to might be causing the problem, but that didn't work either as my game crashed THREE TIMES in the space of one mission.

My father is hesitant about messing around with the drivers and stuff as it is a big pain to do and we don't to risk ruining my computer anymore. For reference, I am running Nvidia 9800 MGS on my ASUS G50 laptop. If anyone knows how to solve this problem, I would greatly appreciate the help as I am currently finding the game to be nearly unplayable. Thank you.


 

Posted

Quote:
Originally Posted by SuperLexxx View Post
I've been having a problem with my game crashing for a while now, and it seems to be getting worse. Neither I or my dad can figure out the issue and were wondering if anyone could help us out. We read through this thread, http://boards.cityofheroes.com/showthread.php?t=143598, which lists the problem that I'm having (problem a, “Graphics Driver Has Stopped Responding and has Been Recovered”). We tried disabling the PhysX stuff that was said to might be causing the problem, but that didn't work either as my game crashed THREE TIMES in the space of one mission.

My father is hesitant about messing around with the drivers and stuff as it is a big pain to do and we don't to risk ruining my computer anymore. For reference, I am running Nvidia 9800 MGS on my ASUS G50 laptop. If anyone knows how to solve this problem, I would greatly appreciate the help as I am currently finding the game to be nearly unplayable. Thank you.
http://boards.cityofheroes.com/showthread.php?t=219502

post what GPUZ says about your laptop please.


 

Posted

Check out these threads:





Then post the results of these two programs:


  • CoH Helper - it will show us basic computer settings and your CoH configuration.
  • HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.


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Posted

Quote:
Originally Posted by je_saist View Post
http://boards.cityofheroes.com/showthread.php?t=219502

post what GPUZ says about your laptop please.
Okay, I downloaded G-PUZ and used it to check. I'm assuming you just need the specs for the graphics and that's what I screenshotted.

Hope that helps. If you need any of the other specs let me know and I'll post them.


 

Posted

hmm. Your drivers do seem to be up-to-date for the Mobile Version: http://www.nvidia.com/object/noteboo...7.16_whql.html

It also appears that you seem to be running a 64bit edition of NT6... and I'm not exactly sure there's a polite way I can say this:

Nvidia's 64bit support sucks harder than an Electrolux Vacumn store.
I have two suspicions about what might be happening.

First: you are encountering a bug in the 64bit drivers, and there's pretty much no recourse other than waiting for Nvidia to get around to fixing the problem on their end.

Second: the graphics card is over-heating. The second tab on GPU-Z should allow you to read the temperature values of the card while in game.

Start up GPU-Z, and tell it to always stay on top.

Start up CoH, and run it in windowed mode.

If it's a heat issue, you should see a spike in GPU-Z's temperature readout as the system locks-up.


 

Posted

Did as suggest in one thread and ran a memory test. There was no problem there.

Another suggestion was heating. I played CoH this morning while running G-PUZ in the background. I played for about two hours before the game crashed and there was no significant spike in temp before the crash. The hottest it ran was about 107, but I was playing solo then so it may not have been at peak heat.

Will download and run CoH Helper or HijackThis and see what happens with that. If I don't get any information from that, I may have to resort to rolling back a driver.