I would start with updating your video drivers. They are a bit old.
And when giving system information, it's a good idea to use CoH Helper.
It provides system information as well as your game settings.
Ok...Updated Video Drivers and Sound drivers (not shown on report, just did them), and ran CoH Helper. Here is the info:
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at May 4, 2010 02:19 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Central Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz
Memory: 1024MB
.Net Memory Report: 32MB out of 1023MB available
Page File: 1806MB (1657MB currently in use)
C Drive: (WDC WD1600AAJB-00WRA0) 18785MB out of 74998MB (25%) free
F Drive: (WDC WD1600AAJB-00WRA0) 19478MB out of 77618MB (25%) free
G Drive: (ST332082 0AS USB Device) 95576MB out of 305234MB (31%) free
R Drive: (WD 5000AAV External USB Device) 27759MB out of 476813MB (5%) free
D Drive: (SONY DVD-ROM DDU1621) zero-size drive
E Drive: (SONY CD-RW CRX140E) zero-size drive
N Drive: (SFWNYHG QBGXURG5UZ45 SCSI CdRom Device) zero-size drive
O Drive: (SFWNYHG QBGXURG5UZ45 SCSI CdRom Device) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 7600 GS
Manufacturer / Chip: NVIDIA / GeForce 7600 GS
Video Memory: 512.0 MB
Driver Version: 6.14.0011.9745
Driver Date: 4/3/2010 6:55:31 PM
Driver Language: English
Sound Device Description: SB Audigy 2 Audio [B400]
Driver File: ctaud2k.sys
Driver Version: 5.12.0001.1196
Driver Date: 8/11/2006 2:45:38 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P4B533-M
Motherboard Version: REV 1.xx
BIOS Manufacturer: Award Software, Inc.
BIOS Name: Award Modular BIOS v6.0
BIOS Version: ASUS - 42302e31
BIOS Release: 20030429000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 0Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (5)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 0.634
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.199
Music Sound Volume: 0.195
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 553380 bytes/second
Current Game Version: 1800.201003300904.10T4r
Installation Directory: G:\City of Heroes
Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 120 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Have you tested if the updated drivers have done any difference?
Besides that, the only thing that I see, is that you only have 1 GB memory.
That means it will use a swap file on the hard-disk, so I would suggest to increase the swap file to 3 GB, and also do a de-fragmentation of your hard-disk for optimal performance.
And a last thing. Decrease maximum particles to 10.000 or so. I don't think you can see any difference and it should save some resources.
Edit: close all other programs to save memory. A HiJackThis will show what is running in your machine.
The game runs smoother already, but light loads and havent run in a group yet. I will do that today. I defraged it last night. I will try the particles and swap file settings. The Swap was set to 2056 MB I can up it to 3072MB.
Thanks!
Interesting: Everything works fine except now I get a full game freeze up during missions for exactly 30seconds every 5 min. It's too mechanical of a schedule so something has to be causing it.
I am thinking it could be Xfire, my chat program. Anyone else have a similar issue or problems with xfire??
It could be some program that's polling for updates. Time it to see if it happens exactly at 5 minute intervals. Run a malware scan, check your running programs and services.
You can run msconfig and disable all non MS services and startup programs, reboot then try again.
Oh it's EXACTLY 5 min to the second. Only problem is, it only happened in CoH so far. I haven't had a freeze up anywhere else... I will have to CSI this problem. Maybe I can pinpoint it.
Run a HijackThis report and perhaps we can help point you at it. http://free.antivirus.com/hijackthis/
It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.
After a long investigation, I believe I have found the problem. In my startup menu was the old ISUSPM.exe. My research shows it to be an install shield update service, which can cause freeze ups as it connects to the internet to search for updates and such. After shutting it down things seem to be fine.
Playing in a full out group tonight, so I will see for sure if that was it...
Well, after 2 and 1/2 hours straight in a full group the freeze began happening again. I am out of ideas. Here is the Hijack This report, done today (5/6/10), after a full virus scan on system. Hope someone has some ideas!! And yes there is alot running, but I'm not always sure what to shut down or how to.... Thanks for any help..
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:14:44 PM, on 5/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Xfire\Xfire.exe
G:\City of Heroes\CityOfHeroes.exe
G:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O1 - Hosts: idnet.ua-corp.com 192.168.100.200
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: winword.exe.lnk = ?
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: fe.trymedia.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Peggle%20Nights/Images/stg_drm.ocx
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab3.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/soft...01/CTSUEng.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Peggle%20Nights/Images/armhelper.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01...l/MSNPUpld.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/soft...5112/CTPID.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 9558 bytes
The exact same symptom as before or different somehow? And you're sure it didn't start till 2.5 hours of play?
It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.
Exact same thing... The game no longer crashes, I thnk the video/sound card driver updates did the trick.
Now it's a 30sec. freeze (complete) every 5 minutes. We started at 8 and I had no problems till 10:30 (I also didnt take a death till it froze in a battle!!). At 10:30, freeze up. Now the last time it happened, it happened for 30 sec. every 5 minutes, but it happened the moment I logged in and it was in the AM...
PS: am on now with no probs. It seems to start when I team up and enter a mission...but I dont know...
Sounds like some further testing is in order. If it consistently seems linked to playing for awhile rather than starting up as soon as you log in then I'd tend to think it isn't necessarily any background processes. Though you can certainly try turning off any that you don't absolutely need to play and see what happens.
It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.
Thought I would leave an update in case anyone else is browsing for help with a similar problem.
The problem seems to be fixed. Here is what I did:
Raised the swap file and ran virus scan / updates / defrag. I then went and stopped any update programs from running on a scheduled time.
I was worried about my processor temp also so I put another fan on it.
That helped but didn't fix it.
Later I updated my mouse driver: In the past I had a problem with CoH freezing. It turned out that CoH didn't like my Logitech mouse. I switched to a Microsoft mouse and that fixed the problem.
After that I gave Coh.exe and Cohupdater.exe direct access through the firewall and unplugged from my router and directly into my modem.
Now the freeze is gone.
I've had a similar problem with I17, in both beta and live versions, something about Mercy Island causes the game to crash for me, often before even loading a character. It seems to be connected the the recovery station in Fort Darwin, going anywhere even vaguely near it triggers the crash, as does trying to load a toon that has crashed there already. Different toons, different outfits, powersets, different graphics settings, Ultra Mode on or off, different servers, none of that has any effect, just going past that one area of Mercy. I have tried one toon that's in Sharkhead, and had no difficulty. The only additional info I can offer is that I always get the same error message about instruction 0x6904b8a3 referencing memory 0x00000034 that could not be "read" (the quotes are part of the error message, not sure if they are relevant). I've tried verifying my files repeatedly, to no avail.
I'm on a Mac, using Bootcamp to run XP, if someone could tell me how to look up my Windows drivers I would would be glad to post them.
I have been out of CoH for about 9 months. PC was running the game, plenty of lag, but playable. Now I return and am crashing when I am in a group on a mission. I get in and begin buffing the party and crash to desktop.
I see that people are having connection issues with i17. I have no problem getting into the game or mission, I just crash when I begin the action.
I am looking for some suggestions as to where to begin diagnosing this problem. Here is some info to work with (I know you tech guys love some data to work with!), I can provide more if someone has any ideas...
OS: Windows XP Profesional v5.1 with service pack 3
Brain: Pentium 4 2.53GHz with 1024MB of RAM
Vid: GeForce 7600GS with 512MB (drivers: 6.14.0011.8208) - Direct X- 9.0c
Sound: Soundblaster Audigy 2(B400) (drivers: 5.12.0001.1196)
Wireless mouse (microsoft)
Connection: Optonline Router: Lynksys wireless router with 1G transfer rate.
Antivirus: Avira antivirus
Also I use Xfire during the game and sometimes Herostats and Glycerine.
Thanks for the time!