Login Problems


High_Jinks

 

Posted

I browsed through Common Solutions thread, but couldn't really find anything that helped. Here's my situation: I was playing for a bit earlier, then I logged out. Tried logging back in and CoX crashed with the "City of Heroes has encountered a problem and needs to close." pop-up. So I close it, start up again, and try to log back in. I click the server and then it crashes again with the same pop-up.

I'm at a loss because when I initially logged out and back in, nothing changed. I hadn't installed anything, changed or updated any settings or anything. Any help?


 

Posted

I would suggest deleting coh.checksum in your CoH directory. When running the Updater it should build a new, and check if all your files are ok.


 

Posted

Ugh. I deleted the checksum and it didn't work, so I un-installed and then installed again. Still no go. I've doublechecked and I've got the latest drivers and all that. No idea what's going on... Any tips?


 

Posted

Could be a whole bunch of issues if you're able to log in but not access the servers. I'd really recommended contacting customer support.

Have you tried logging into a different server? Have you tried logging into the test server? Have you tried logging into Virtue with a friends account? Have you tried letting a friend log into your account from a different PC? Trying all of this will help Customer Support pinpoint the problem.