I keep crashing when I try to log in


Sharker_Quint

 

Posted

If it's not one thing, it's another. So I finally manage to get the patch and update, but now every time I try to log in the game crashes on me. I get to the load screen and the bar goes up to about maybe 20 to 25% percent and it crashes and takes me back to the log in. I've disabled firewalls, and no luck, and it's getting frustrating.


Here's my system info from CoHHelper

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at April 8, 2010 00:29 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7583
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 4096MB
.Net Memory Report: 3039MB out of 4087MB available
Page File: 6708MB (1464MB currently in use)
C Drive: (WDC WD1001FALS-00J7B0 ATA Device) 874193MB out of 953766MB (91%) free
F Drive: (WD 1600BB External USB Device) 35887MB out of 152588MB (23%) free
D Drive: (Optiarc DVD RW AD-7241S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6899)
Video Memory: 2802 MB
Driver Version: 8.682.2.0
Driver Date: 12/14/2009 7:19:54 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 8:07:00 PM

Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 8:07:00 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 8:07:00 PM


WMI Information
Motherboard Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
Motherboard Model: (empty)
Motherboard Product: P55-GD65 (MS-7583)
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: 7583MS - 20090903
BIOS Release: 20090903000000.000000+000

Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Low Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.401
Music Sound Volume: 0.000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 348380 bytes/second
Current Game Version: 1600.20100114.11Tt
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found



Paragon Unleashed Forums
Twitter: @Alpha_Ryvius

 

Posted

do you have anything else running while attempting to log in? also, check to make sure that you have done a disc clean up and defrag. check to see if any newer video drivers are available and make sure you save them to the desktop then use driver sweeper after removing and rebooting in safe mode to make sure there are no remenants of the old drivers left.


 

Posted

Well I've tried just about everything. Defraging the hard drive, clean the registry, disabled anti-virus, firewalls, anti-spyware, malware, updated drivers and still get the same result. So far the only option I'm seeing and wanting to avoid is to uninstall and reinstall the game.


-Edit-

Well finally got it working. Turns out in my attempts to fix the patching issue I had previously before this issue. I enabled compatibility mode for Windows XP, turned it off and runs smoothly. Always the last place you look



Paragon Unleashed Forums
Twitter: @Alpha_Ryvius

 

Posted

glad you got it working.