No Sound on Vista


Postagulous

 

Posted

Hello,

I just logged in today for the first time in about six months, and found I have no sound for the game at all.

I am running windows Vista, and all my drivers are up to date, does anyone have an idea for a fix to this?

Is this a known issues?


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Posted

I ran it in Vista for months.

So, other stuff can still make sound?

I'd say look around in Options first, then verify files. Someone else will probably have better advice. [I'm kinda bumping this back up.]


 

Posted

1) Make sure your speakers are plugged in and turned on.

(Seriously, my sister just spent several days ranting about how her *newish* computer suddenly stopped playing her music. Turns out one of her kids had pulled the speaker plugs part-way out of the ports. They looked like they were plugged in, but they weren't).

2) Make sure you've got sound in other applications/games.

If not, then check your windows settings, mixer panel, and/or drivers.

3) Check your options settings to be sure that you haven't accidently turned
in-game sounds off / muted / turned volume so low you just can't hear it.

If all that checks out, then I'd head over to the technical issues forum and ask
for help. They are VERY knowledgable over there.


6000+ levels gained and 8 level 50's
Hello, my name is Soulwind and I have Alt-Itis.

 

Posted

That said, and I don't want to imply you should give up yet. But on my mother-in-law's computer we had to buy a little USB dongle thingy to be her sound card because the one on her mobo died.

But, she had no sound at all.


 

Posted

I have already checked settings and verified the files, also I have sound in all other applications and games, I am more curious about known isues with Vista.

I am also wondering if i delete certain files and then re-verify if they might fix it and wich files to delete.

I am doing the free trial for the weekend, after 4 hours of patch downloads and trying for several hours to fix this issue, I dont have time to wait for the technical support though I have already thrown in a ticket.

I have been through the FAQ already and have verified I have no viruses, I also manualy checked my .pigg files and they are all there.

I have been thinking if signing back up again for a long time but I doubt I will be back anytime soon the way things are going unfortunatly.

After looking forward to this for a month I am sad I cant get it to work.


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Posted

Tech support answered me back already with a cut and paste for me to upload some text files from a nifty little program that goes in and gives them all my system info... I had my hopes up.

Then they responed with another cut and paste answer directing me back to the FAQ page I had already checked before submitting the ticket.

I hope this can be resolved, I am having flashbacks on why I quit the game before now... It was tech support... I did a quest once for a temp power and didnt get it, submitted a ticket and was given a canned response, I did it again and it didnt work... I decided to persist and kept replying to the canned cut and paste responses... anyhow after a week of no help on this stupid issue I wondered where my $15 a month went to, and quit the game, I may just give up again...useless tech support.


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Posted

People play this game with sound?


Never argue with stupid people. They drag you down to their level and beat you with experience.

@vanda1 and @nakoa2

 

Posted

Quote:
Originally Posted by Thumps View Post
Tech support answered me back already with a cut and paste for me to upload some text files from a nifty little program that goes in and gives them all my system info... I had my hopes up.

Then they responed with another cut and paste answer directing me back to the FAQ page I had already checked before submitting the ticket.

I hope this can be resolved, I am having flashbacks on why I quit the game before now... It was tech support... I did a quest once for a temp power and didnt get it, submitted a ticket and was given a canned response, I did it again and it didnt work... I decided to persist and kept replying to the canned cut and paste responses... anyhow after a week of no help on this stupid issue I wondered where my $15 a month went to, and quit the game, I may just give up again...useless tech support.
I'm not going to bother getting into a back-n-forth about customer service/tech support. Suffice it to say I've never had an issue with NCSoft's cs department. If you have, I'm sorry.

However, I wasn't talking about tech support. I was saying to post your issue in the "Technical Issues" forum area.

That forum area is filled with PLAYERS who are very good at solving all sorts of issues, and you'll usually have an answer within minutes.

Assuming you come in with a "can you help me please?" attitude and not a "fix this for me or I'm gone, stupid game doesn't work, etc" type attitude.


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Hello, my name is Soulwind and I have Alt-Itis.