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The servers may very well be overloaded atm due to a rush of prepurchases. Give it a few hours and try again.
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Originally Posted by Ash_Trey
Hey again all
Well I've got a prepaid Visa, I looked it up first on the online help for ncsoft. Says they accept prepaid cards. Problem now is I can't seem to purchase the GR expansion, says- "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners." Has anyone else gotten this error? Is it because of the DXP that everyone else is trying to get it as well. Thanks again for the help. |
Thanks, ya I was thinking that. I hope its all it is anyways.
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ive been trying for 2days now to prepurchase this, i know its not my CC as ive managed to purchase other items from the NCSoft Store
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Originally Posted by Psychoti
The servers may very well be overloaded atm due to a rush of prepurchases. Give it a few hours and try again.
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contact support then.
Or, if you have a paypal account, see if you can't use paypal.
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Quote:
tried paypal same thing as using CC|
Originally Posted by Rajani Isa
contact support then.
Or, if you have a paypal account, see if you can't use paypal. |
odd thing is that 5 mins before i bought my son the mac ingame addons and the CC worked fine
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That's not odd at all. The fraud protection system kicked in, and is working fine. Someone else will know the exact number of hours, but if you try buying the pack tomorrow, you'll be good.
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Originally Posted by Tiny1066
tried paypal same thing as using CC
odd thing is that 5 mins before i bought my son the mac ingame addons and the CC worked fine |
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Hey again all
Well I've got a prepaid Visa, I looked it up first on the online help for ncsoft. Says they accept prepaid cards.
Problem now is I can't seem to purchase the GR expansion, says-
"We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners."
Has anyone else gotten this error? Is it because of the DXP that everyone else is trying to get it as well.
Thanks again for the help.