Help: Graphics Card Cosntatly Crashing in CoH
By
Agonus,
Posted on: 2010-03-01 16:47 in ALL ACCESS Gameplay Technical Issues Bugs
First step is to post a CoH Helper log.
Do you have all of the latest updates to Windows? Are you running the absolute latest drivers for your video card? The CoH Helper log will help answer those questions 
We'll see....
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at March 1, 2010 16:08 (-08:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7380
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 4094MB
.Net Memory Report: 2519MB out of 4094MB available
Page File: 6716MB (1647MB currently in use)
C Drive: (Hitachi HDP725050GLA SCSI Disk Device) 143013MB out of 476937MB (29%) free
D Drive: (HL-DT-ST DVD-ROM GDR-H30N ATA Device) zero-size drive
E Drive: (TSSTcorp CDDVDW SH-S202J ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer / Chip: NVIDIA / GeForce 9800 GTX/9800 GTX+
Video Memory: 2287 MB
Driver Version: 8.17.0011.9621
Driver Date: 1/11/2010 8:03:33 PM
Driver Language: English
Sound Device Description: Speakers (SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 6:44:56 AM
Sound Device Description: Digital Audio Interface (SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 10/16/2009 6:44:56 AM
WMI Information
Motherboard Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
Motherboard Model: (empty)
Motherboard Product: MS-7380
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: 071108 - 20080711
BIOS Release: 20080711000000.000000+000
Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.496
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 433254 bytes/second
Current Game Version: 1600.20091102.9T4
Installation Directory: C:\City of Heroes
Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 107 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
"Where does he get those wonderful toys?" - The Joker
Quote:
I downloaded all my windows updates today after this problem started occuring, though it didn't help.|
Originally Posted by Flameshot
First step is to post a CoH Helper log.
Do you have all of the latest updates to Windows? Are you running the absolute latest drivers for your video card? The CoH Helper log will help answer those questions |
I downloaded what the Nvidia site told me to download for my card, and installed it, it didn't help. Honestly, the Nvidia site was a little weird, I'm not entirely sure what they gave me did much good at all. Looked like some generic feature upgrade, but I got it from the "download drivers" section, and did what they told me to do, so not sure what to do there.
I did un-install my display drivers, and then re-installed them, still having the same problem.
Sometimes the game just crashes and I get the message "Display driver stopped working and has recovered" With the sub text "Display driver 'kmmmnmmnkmnm'* has stopped responding and recovered" (*I don't recall the exact letters used, but it was a lot of Ks, Ms, and Ns, and only those as I recall.)
Other times, the screen goes weird, gets red lines on it, and the whole comp crashes. So far this has happened ONLY with CoH and nothing else.
"Where does he get those wonderful toys?" - The Joker
You have all of the updates from Windows Update? You don't have Service Pack 2 installed. Once you've done that, if the problem persists (And it really shouldn't as the updates to Windows and the video drivers have supposedly rid us of these types of crashes) there is a thread near the top that deals specifically with this type of an issue.
Here's a link to the thread.
We'll see....
Quote:
I don't know that I have all of windows updates, I just ran the windows updated and told it to update all earlier though. I didn't know there was SP2 for vista yet. I'll work on that next.
|
Originally Posted by Flameshot
You have all of the updates from Windows Update? You don't have Service Pack 2 installed. Once you've done that, if the problem persists (And it really shouldn't as the updates to Windows and the video drivers have supposedly rid us of these types of crashes) there is a thread near the top that deals specifically with this type of an issue.
Here's a link to the thread. |
"Where does he get those wonderful toys?" - The Joker
Problem solved?
I re-installed CoH... It didn't help.
I installed SP2 for Vista 64. Still crashed.
I unplugged both monitors, and plugged them into the other slots, on the same cards....
The game is working now. Can anyone explain this to me? I'd like to know what's going on here so I can deal with this better in the future.
"Where does he get those wonderful toys?" - The Joker
Quote:
Did they increase the base requirements for the game with the newest patch? I didn't think my system was that old, but maybe it is. |
Originally Posted by Ice_Wall
...
Most of the time I get "Display driver stopped responding and has recovered" Message, but sometimes it just outright crashes my entire comp forcing me to do a hard reboot. I can't think of anything I downloaded recently that could have given me a virus, I'm totally at a loss here. Anyone know of anything like this, or how to fix it?... |
I got a message like this for the first time ever last night after installing the newest patch. Crashed at the character select screen. I updated the drivers, and got to log in for about 2 seconds before crashing. Going to tinker with the other system updates, and see if that helps.
Tales of Judgment. Also here, instead of that other place.
good luck D.B.B.
I got a similar problem....i manage to stay in game for 20 min or so before my pc totaly freezes up...all this after i got my pre-purchase of GR :/
CoX for life !!
In the past I have occasionally gotten the "display driver stopped responding" message while playing CoH. For some reason, today it's happening constantly. Earlier it happened, I logged in, flew around a couple more minutes. It happened again, game crashed. I logged back in, zoned, it happened immediately.
Now it's been happening constantly, I'm lucky if I can log into the game and zone in, if I do, it just crashes. I've tried installing driver updates, I've tried looking at the NCSoft Support page and doing what it asked me to do. So far, nothing has worked.
Most of the time I get "Display driver stopped responding and has recovered" Message, but sometimes it just outright crashes my entire comp forcing me to do a hard reboot. I can't think of anything I downloaded recently that could have given me a virus, I'm totally at a loss here. Anyone know of anything like this, or how to fix it?
I run dual monitors, (Have been for a couple months.) on a GeForce 9800GTX+ Card. I actually have two of the cards, but they aren't in SLI mode at the moment, so I don't know how much of a difference that makes.
"Where does he get those wonderful toys?" - The Joker