Global Channels Gone


BellaStrega

 

Posted

They're not down - I checked with a friend and his channels are fine.

However, I've been removed from every channel I was in. What is the cause of this?

I tried searching for similar issues and didn't find any. I found people who had trouble while the chat server was rebooting, but not this.


Elsegame: Champions Online: @BellaStrega ||| Battle.net: Ashleigh#1834 ||| Bioware Social Network: BellaStrega ||| EA Origin: Bella_Strega ||| Steam: BellaStrega ||| The first Guild Wars: Kali Magdalene ||| The Secret World: BelleStarr (Arcadia)

 

Posted

If you accidentally delete a chat tab that contains global channels, you may also be removed from those channels.

I'm not sure if that's what happened to you, but I'm putting it out there as a possible cause.


 

Posted

Quote:
Originally Posted by Master-Blade View Post
If you accidentally delete a chat tab that contains global channels, you may also be removed from those channels.

I'm not sure if that's what happened to you, but I'm putting it out there as a possible cause.
No, I noticed the missing channels because my global chat tab was completely empty of chat. I logged out of my crab spider with global channels, logged back into my crab spider without global channels.

But thanks for pointing that out. It could have been the case.


Elsegame: Champions Online: @BellaStrega ||| Battle.net: Ashleigh#1834 ||| Bioware Social Network: BellaStrega ||| EA Origin: Bella_Strega ||| Steam: BellaStrega ||| The first Guild Wars: Kali Magdalene ||| The Secret World: BelleStarr (Arcadia)

 

Posted

Quote:
Originally Posted by KaliMagdalene View Post
No, I noticed the missing channels because my global chat tab was completely empty of chat. I logged out of my crab spider with global channels, logged back into my crab spider without global channels.

But thanks for pointing that out. It could have been the case.
To further clarify:
Because they are GLOBAL channels, what you change on one toon will affect another. Did you happen to make a new character or play around with your chat tabs on any of your other characters in the meantime? If you accidentally deleted a tab on a different toon, it could remove you from the global channel, and then the first toon would still not see the chat when you logged back into it, even though they were there when you last logged off from it.


 

Posted

Quote:
Originally Posted by Master-Blade View Post
To further clarify:
Because they are GLOBAL channels, what you change on one toon will affect another. Did you happen to make a new character or play around with your chat tabs on any of your other characters in the meantime? If you accidentally deleted a tab on a different toon, it could remove you from the global channel, and then the first toon would still not see the chat when you logged back into it, even though they were there when you last logged off from it.
This is what I did:

I played my Crab Spider, teamed with Celestial Lord. I had global channels. I logged out for an hour. I logged back in and had no global channels.

I did nothing between those two actions, as I had already stated in my previous post, when I described logging out of a character and logging back into that same character with no channels.

I'm sorry if I seem a bit frustrated, but I'd already answered the question you're asking.

And I understood what you were saying the first time. It's just that it wasn't applicable.


Elsegame: Champions Online: @BellaStrega ||| Battle.net: Ashleigh#1834 ||| Bioware Social Network: BellaStrega ||| EA Origin: Bella_Strega ||| Steam: BellaStrega ||| The first Guild Wars: Kali Magdalene ||| The Secret World: BelleStarr (Arcadia)

 

Posted

Quote:
Originally Posted by KaliMagdalene View Post
I did nothing between those two actions, as I had already stated in my previous post, when I described logging out of a character and logging back into that same character with no channels.
Logging out with channels and logging in with channels does not specifically mean you did nothing else on other characters inbetween, which is why I wanted to make sure to clarify that fact.

I understand your frustration. Unfortunately, I don't know of anything else that could have caused it. Were these private channels? Why can't you just rejoin them and re-add them to your tab? Then I suggest doing a /chatsave so it should save your chat tab preferences. You can then use /chatload to reload them on another character, or it if it ever happens again.

On a side note (not pertaining to your specific situation), some people set up a redundant Global tab on on of the extra hidden tabs, containing all their global channels. That ensures that a simple misclick on one tab wont eject them from their channels.


 

Posted

Quote:
Originally Posted by Master-Blade View Post
Logging out with channels and logging in with channels does not specifically mean you did nothing else on other characters inbetween, which is why I wanted to make sure to clarify that fact.

I understand your frustration. Unfortunately, I don't know of anything else that could have caused it. Were these private channels? Why can't you just rejoin them and re-add them to your tab? Then I suggest doing a /chatsave so it should save your chat tab preferences. You can then use /chatload to reload them on another character, or it if it ever happens again.

On a side note (not pertaining to your specific situation), some people set up a redundant Global tab on on of the extra hidden tabs, containing all their global channels. That ensures that a simple misclick on one tab wont eject them from their channels.
Thanks for suggestions.

About half of the channels were private. I've rejoined the public channels.


Elsegame: Champions Online: @BellaStrega ||| Battle.net: Ashleigh#1834 ||| Bioware Social Network: BellaStrega ||| EA Origin: Bella_Strega ||| Steam: BellaStrega ||| The first Guild Wars: Kali Magdalene ||| The Secret World: BelleStarr (Arcadia)

 

Posted

Quote:
Originally Posted by KaliMagdalene View Post
This is what I did:

I played my Crab Spider, teamed with Celestial Lord. I had global channels. I logged out for an hour. I logged back in and had no global channels.

I did nothing between those two actions, as I had already stated in my previous post, when I described logging out of a character and logging back into that same character with no channels.

I'm sorry if I seem a bit frustrated, but I'd already answered the question you're asking.

And I understood what you were saying the first time. It's just that it wasn't applicable.
Teaming with me was the obvious cause.

In all seriousness, while we were initially teamed on your Crab Spider, you switched out at one point to your Fire / Dark Corruptor, and then logged out for a hour. Did you do anything with your globals while on your Corruptor?

But yeah, globals are occasionally wonky.


@Celestial Lord and @Celestial Lord Too

 

Posted

Quote:
Originally Posted by Celestial_Lord View Post
Teaming with me was the obvious cause.

In all seriousness, while we were initially teamed on your Crab Spider, you switched out at one point to your Fire / Dark Corruptor, and then logged out for a hour. Did you do anything with your globals while on your Corruptor?

But yeah, globals are occasionally wonky.
Ah, right, but no, I had globals when I logged out.

Misremembered my character but not the presence of chat. I keep my global chat pane open all the time because I solo frequently and it's nice to see activity.


Elsegame: Champions Online: @BellaStrega ||| Battle.net: Ashleigh#1834 ||| Bioware Social Network: BellaStrega ||| EA Origin: Bella_Strega ||| Steam: BellaStrega ||| The first Guild Wars: Kali Magdalene ||| The Secret World: BelleStarr (Arcadia)