I believe that there is a limit of one credit/debit card per account. It's a security measure against gold farmers. There is definitely a (hidden) limit on the number of transactions that you can do in an certain amount of time. Wait about three days and try again. Alternatively you might have some luck contacting customer support.
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There is an amount of $ limit and number of transactions limit per day, or something like that, for a 24 hours period. That must be your problem. Try again in a day or so.
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Originally Posted by Raizen_NA
Hi all.
I'm trying to purchase the valkyrie (mac) pack and the cyborg pack from the store. Last night, I successfully bought both a month of time and the martial arts pack. Using my second, unused debit card, I tried to purchase the valkyrie and cyborg packs, but was given this error: "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners." That was last night at 10 P.M. I tried again later, a few hours later. No go. I tried again just now at 5:17 P.M. No go. How do I resolve this? |
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Ok. Is that 24 hours starting after the initial transaction (the martial arts pack) or my latest attempt at 5:17?
| There is an amount of $ limit and number of transactions limit per day, or something like that, for a 24 hours period. That must be your problem. Try again in a day or so. |
The exact method for determining the keepout time has never been revealed so I'd play it safe and wait until 24hours after the last attempt. If it is a rolling 24 then trying early would reset it and force you to wait even longer.
At least you bought two things at once. I never could figure out how.
But I love me some NCsoft, don't think I'm bashing. I have all the packs, except the 30 day raptor pack, what's with that anyway.
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It used to be a viable alternative to the temp travel powers that can be earned (from Safeguards/Mayhems), until jetpack vendors were added (to Grandville and the Shadow Shard zones) and then I16 released the minimum level to access Hazard Zones. Now a character of any level can travel to GV or FBZ and purchase a 2-hour flight pack for 10,000 inf, a pretty obtainable amount for most.
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Originally Posted by Postagulous
I have all the packs, except the 30 day raptor pack, what's with that anyway.
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Hi all.
I'm trying to purchase the valkyrie (mac) pack and the cyborg pack from the store. Last night, I successfully bought both a month of time and the martial arts pack. Using my second, unused debit card, I tried to purchase the valkyrie and cyborg packs, but was given this error:
"We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners."
That was last night at 10 P.M. I tried again later, a few hours later. No go. I tried again just now at 5:17 P.M. No go.
How do I resolve this?