CDKey Problem


Eric Nelson

 

Posted

Hey all =]
I'm new at the forum so if I'm doing somthing wrong tell me.

Well to the CDKey problem-
My friend bought CDKey, but the CDKey found out to be European, and we can't play together because we don't have the same servers.
Is there any way to "make" the CDKey to the regular / trade the accounts some how?
Or any other way you can think about.
Thanks.


 

Posted

The only thing that you can do is to contact customer support and explain the situation to them.

They have been known in the past to swap out EU activation keys for US activation keys when the wrong key got accidently purchased.


6000+ levels gained and 8 level 50's
Hello, my name is Soulwind and I have Alt-Itis.

 

Posted

So you're suggestion is Support Center?
And they will exchange the CDKeys?


 

Posted

Yes, we're just players helping out other players with what we know here.

You'll have to contact the NCSoft Customer Support center with this kind of issue.

As to whether or not they will swap out your key (or your buddy's key, whichever - although he would have to contact them for that), I can't say for certain.

It depends on them. Be polite and ask for assistance (ie don't demand it) and they may or may not swap out the keys, depending on your circumstances.

I can't say for certain, only that they have done so in the past.


6000+ levels gained and 8 level 50's
Hello, my name is Soulwind and I have Alt-Itis.

 

Posted

Quote:
Originally Posted by Soulwind View Post
I can't say for certain, only that they have done so in the past.
I believe what they've actually done in the past is to shut down the originally bought account, and give you an account code for the correct side of the game. So if you wanted the US version, accidentally bought the EU version and created characters before realizing it, you'd lose those characters.


http://www.fimfiction.net/story/36641/My-Little-Exalt

 

Posted

Quote:
Originally Posted by Fleeting Whisper View Post
I believe what they've actually done in the past is to shut down the originally bought account, and give you an account code for the correct side of the game. So if you wanted the US version, accidentally bought the EU version and created characters before realizing it, you'd lose those characters.
Yes, this is what I've heard as well (good point, so the OP doesn't think that they get to "transfer" the account wholecloth from one server list to the other).


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