computer crashes once im on for a while

ok,here the thing.I just installed xp pro this week. I had to reinstall almost everything on my computer,once i installed coh and try to play it soon or later it crashes. I was wondering it anyone knows why? nothing else on my computer crashes.I add the game into my firewalls so it not blocked that not the issue.I reistalled a few time to see if that help that didnt do any better.Wondering if i need to shut off my anti-virus before reinstalling? If anyone has had this problem before,or have any suggestion what i can do feel free to help me. Thanks ahead of time

A couple of questions.

Have CoH previously ran on that computer?
Does CoH crash immediately or how long do you get in game?
Post a CoH Helper report – it will tell your computer comfiguration.

used to happen to me as well. After roughly an hour of gaming it would give me the nvdmkm error, only on cox, but that was Vista having trouble with my video card I realized, when I upgraded to sli graphics cards. XP? good question, I was under the impression that it was only Vista that did that.......

Then I could be your graphic card is failing.
You could try measuring the temperatures of the CPU and especially the GPU.

CoH stresses the system very much, and therefore weak spots might show up when playing.

Even though, I still recommend posting a CoH Helper report.

Check out this thread, Common Solutions & Posting Guidelines


Then post the results of these two programs:

• CoH Helper - it will show us basic computer settings and your CoH configuration.
  
• HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.
  
  

The CoH Helper log, too, please.

The CoH Helper report was cut short.

I'm going to have to run those programs and post as well. My old PC was crashing about 5 minutes into a CoX session (sometimes on the Server select screen) so I bought a new dual core. Sadly. I am still getting random reboots while playing despite having more processor, more memory and a different video card.

I never know how long I have before the crash happens. On the old PC it was a fast event, I could be playing normally when I would get *click* *reboot* but now there is a prolonged freeze before the *rebbot*. Last night was a good one because I was finishing off a Rikti bomb and when it blew, it took my CoX session with it. The bomb exploded and the session froze with the explosion sound looping. After a minute I just reached over and hit my reset button rather than wait for it to reboot. As I watched the computer come back up I thought "man, that blast was pretty big!"

I'll see if I can make some time tonight to get and post a couple files. I'd really like to know what is causing these crashes. I also need to turn off that reboot toggle and let WinXP go to blue screen so I can have a better idea what is actually blowing up.

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at October 19, 2009 17:32 (-07:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/07/09 17:17:44 Ver: 08.00.12
Central Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz (2 CPUs)
Memory: 2038MB
.Net Memory Report: 1470MB out of 2038MB available
Page File: 3006MB (414MB currently in use)
C Drive: (Maxtor 4R120L0) 35173MB out of 117232MB (30%) free
D Drive: (HP DVD Writer 1070r) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: Intel(R) G33/G31 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Intel(R) GMA 3100
Video Memory: 256.0 MB
Driver Version: 6.14.0010.4935
Driver Date: 3/16/2008 5:45:50 PM
Driver Language: English

Sound Device Description: HD Audio rear output
Driver File: viahduaa.sys
Driver Version: 6.00.0001.1510
Driver Date: 7/25/2008 5:09:24 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5KPL-CM
Motherboard Version: x.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/07/09 17:17:44 Ver: 08.00.12
BIOS Version: A_M_I_ - 5000907
BIOS Release: 20090507000000.000000+000

Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (with world bumpmaps)

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.721
Music Sound Volume: 0.430

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 156639 bytes/second
Current Game Version: 1600.20090930.3T2
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

###############

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:34:54 PM, on 10/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Documents and Settings\Donald\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1231555859453
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe

--
End of file - 5026 bytes

Anything jump out at you?

Since posting this I've tried various video settings to see if turning things down would help. So far, I'm still averaging 2 crashes an hour. at least when they are back-to-back I can hope that I get a longer span to actually play.