Loading... back to the log in screen?
By
Donathius,
Posted on: 2009-08-21 15:48 in ALL ACCESS Gameplay Technical Issues Bugs
My only guess is she is running out of memory on her computer or processing it so slow that the game loses connection halfway through loading and kicks her back to the login screen. At that point, the server thinks she is still logged in and waiting for a command, which it never gets because she lost connection. It eventually gets booted off when she attempts to log back in again, or after a certain amount of time of inactivity. That sort of message happens a lot ofter somebody disconnects.
Anyway, the main point is.. make sure the computer she is using can actually run the game reasonably well. (It's the consensus of this forum that the minimum specs on the box and website are severely outdated, and should have been edited a long time ago to reflect the newer versions of the game.)
If you can, post a CoH_Heper report for us to look over and diagnose any weak points. If the system looks OK, we can decide on another course of action.
I've seen that happen on my own computer. It usually means that the toon can't spawn in its current location. Have her try making a new character and see what happens. If it's only one toon that can't log in then you have to file a support ticket and have them move it.
Thanks for both of these replies. I'm guessing the issue is what Master Blade explained. She actually did end up trying to make a new toon, Donathius, and it didn't work. Do you think it might work if she made a hero as opposed to a villain? Sounds kind of out there, but maybe?
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Not likely. It is possible that she might be able to load into the hero tutorial zone because it's less graphically developed than the villain one. However as soon as she zones into Atlas or Galaxy the graphics requirements go way up so she would likely just crash again.|
Originally Posted by Netris
Thanks for both of these replies. I'm guessing the issue is what Master Blade explained. She actually did end up trying to make a new toon, Donathius, and it didn't work. Do you think it might work if she made a hero as opposed to a villain? Sounds kind of out there, but maybe?
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Like Master-Blade said. Have her post a COHHelper report and we will be able to tell if the problem is hardware.
Don't count your weasels before they pop dink!
(The facial expression of this smiley does not reflect that of the person posting. lol)
Quote:
On a side note, it's so weird seeing people refer to me by my global now. I'm still used to "Mateo" from my previous forum handle: Mateo_06, or "MB" as my global nickname. I keep forgetting it's changed. lol|
Originally Posted by Mandu
Like Master-Blade said.
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Hey peoples! Okay, I've been lurking around trying to find a solution for this and I don't see it in any of the stickied posts, nor could I find it through searching.
My friend has the ten day trial of CoH/V, she makes her character, selects to enter the Rogue Isles, sees Mercy Island loading (very slowly). After about halfway, it cuts back to the log in screen. It has done this EVERY TIME she's tried so far. Additionally, when she goes back to log in, it says she's already logged in to that account. She's tried it on safe mode, running it on a different windows service pack, and closing all the programs she's running at the time.
Any suggestions?