Problem With Starting Up


Dupee2010

 

Posted

I downloaded the game like I was supposed to, went through the whole installation process, and got the icon on the desktop. As soon as the game was done installing, it opened an updater, but it didn't update at all and it never loaded. I'm not sure what to do about this. Am I doing something wrong?

Btw, I'm using Vista.


 

Posted

I'd recommend checking your firewall settings.


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

You may want to contact the customer support provided by NCSoft, as this is a forum for players to help other players and thus not able to really offer any tech support other than advice.

http://help.ncsoft.com


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[JFA2010]Mod08: And I will strike down upon thee (enrious) with great vengence and .... oh wait wrong script
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Posted

Quote:
Originally Posted by enrious2 View Post
You may want to contact the customer support provided by NCSoft, as this is a forum for players to help other players and thus not able to really offer any tech support other than advice.

http://help.ncsoft.com
There's plenty of player-provided tech support over at the tech forums, and I guarantee you the support will be better and faster than if he tries to go through the NCSoft knowledge base.


 

Posted

I went to technical support, and did what they said to do for my problem, but no matter what I do, the updater still doesn't update. It opens it, and says it's checking, but then I get an "X" and nothing happens.


 

Posted

Quote:
Originally Posted by Dupee2010 View Post
I went to technical support, and did what they said to do for my problem, but no matter what I do, the updater still doesn't update. It opens it, and says it's checking, but then I get an "X" and nothing happens.
Have you gone to the forum I linked yet?


 

Posted

Quote:
Originally Posted by SunGryphon View Post
I guarantee you the support will be better and faster than if he tries to go through the NCSoft knowledge base.
Or his money back?


Support the Mentor Project - http://tinyurl.com/citymentorproject
[JFA2010]Mod08: And I will strike down upon thee (enrious) with great vengence and .... oh wait wrong script
@enrious, @sardonicism, @MyLexiConIsHugeSon
If you haven't joined a global channel, you're not really looking for team.

 

Posted

Quote:
Originally Posted by enrious2 View Post
Or his money back?
And he gets to keep the free Shamwow!