Tech Help - Power execution oddities


Aggelakis

 

Posted

Ok, if I could find a Tech Help or Tech Support subforum here, this would definately go in it. Alas, my searching yields nothing.

I reactivated my account several days ago, and while playing my Merc/Storm MM have noticed some very odd things with power execution. I am playing on a fairly laggy connection (according to the game's netgraph, fairly high packet loss and retransmit rates)

  • Animations don't always play when casting a power
  • Power icons don't always display recharge after a power has been cast (this happens more frequently when the animation hasn't played)
  • Power icons get stuck with the "casting" red circles, or the "queued" blue circles around them
  • And most irritating of all... Randomly after using a Click power, my character will become incapable of movement/turning until I either use another Click power, or toggle a Toggle power. This happens randomly in relation to the previous oddities, I've seen it occur with all the scenarios.
All of these are happening consistantly. After a couple of missions, I estimate each of these will show up at least once per 2 groups of foes, sometimes more often.

Also, I participated in an RWZ raid yesterday, and during the raid became unable to tell what my character was capable of doing: Most powers were rendering as either "casting", "queue'd", or "not doing anything", yet the game insisted they were recharging when I attempted to cast.
During the RWZ raid, the NetGraph reported even higher packet loss than during my missions, and all 4 oddities were showing up with more frequency.


The purpose of this post is 2-fold: To see if this is happening to anyone else, and to ask if anyone has any suggestions (other than "get better internet") on how to correct it. I will be moving to uni in 2 days, so I'll be able to see if it's the internet connection there.

- Norb


 

Posted

All of the symptoms you describe can be caused by lag; things are happening, but you're not seeing them happen because of a delay between you and the servers.


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Posted

Quote:
Originally Posted by Xyzyx View Post
All of the symptoms you describe can be caused by lag; things are happening, but you're not seeing them happen because of a delay between you and the servers.
That's what I was afraid of.

But this seems a tad extreme for lag. Normal instances of lag in a game show an action occuring late. Not never.

Take oddity #4, being unable to move. I haven't seen this "timeout". I encountered it during a solo mission, got up and went to the kitchen, made a peanut butter sandwich, drank a glass of water to clear my throat, went back to the computer, and still couldn't move. At least a minute.

This didn't occur to me when I was writing the initial post, but I have also seen mission updates occur very late. As in several minutes after I completed them. In one of the missions I was running, I had to destroy 4 objects. But the mission objective text didn't update until only 2 were left.

I've also seen contact dialog open minutes late, and NPC models not be rendered (I couldn't see the Elite Quartermaster in Grandville until I zoned, then he was fully visible).


Is CoH/CoV really using UDP without proper resend/a packet timeout of > 1 min, such that important packets can really be effectively lost? Because that's the best reason I can come up with for information seeming to be lost/not ariving.

Eh, I'm going to try redownloading the client, see if that fixes anything.

- Norb


 

Posted

Try defragging your drive that seems to help most folks. Also there is a Tech Forum under the Development area.


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Posted

Quote:
Originally Posted by Norbby View Post
Eh, I'm going to try redownloading the client, see if that fixes anything.
Don't waste the time. Just click the "verify all files" button when you start up. Reinstalling the client won't fix anything.


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Posted

Quote:
Originally Posted by Norbby View Post
I reactivated my account several days ago, and while playing my Merc/Storm MM have noticed some very odd things with power execution. I am playing on a fairly laggy connection (according to the game's netgraph, fairly high packet loss and retransmit rates)
Many people have been experiencing these kinds of symptoms in the recent past. It started happening to me after the last patch and during double xp weekend. It has pretty much returned to normal, but the netgraph plot is different than it used to be -- much lumpier now, with wider variations on ping than I used to get.

I didn't see what kind of internet connection you have. If you have dialup, you are out of luck. Too much data is being transmitted to participate in anything like a mothership raid or the Rikti invasion. The maximum effective rate is 5-6K per second with dialup, and even at that rate you'll start falling behind pretty soon. I've seen data rates up to 20K per second constant in Rikti invasions.

If you have satellite you're always going to have problems with ping -- that 48,000-mile round trip is never going to get any faster.

If you have DSL or a cable modem the first thing I would try is resetting my modem. Every once in a while my modem gets messed up and starts having lots of errors. Resetting it fixes my problems most of the time.

If that doesn't work, it's probably some node along the path between you and NCSoft's servers. This is really hard to fix because neither you nor NCsoft has any control over those locations. Ask your ISP for help trying to track down the problem.


 

Posted

Are you on an East Coast server?

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East Coast servers have been cranky of late, and often experience unexpected lag.

Additionally, Justice (a West Coast server) seems to be having issues connecting with the Wentworths server (but not the Black Market server).


HOWEVER...what you are describing does indeed sound like typical lag, where the client and the server are not keeping in sync.


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Posted

Quote:
Originally Posted by SunGryphon View Post
Aaaaaaaaaarg! Thanks, could a moderate please relocate this over there?

Quote:
Originally Posted by StarGeek View Post
Don't waste the time. Just click the "verify all files" button when you start up. Reinstalling the client won't fix anything.
Didn't find anything

Quote:
Originally Posted by Rodion View Post
Many people have been experiencing these kinds of symptoms in the recent past. It started happening to me after the last patch and during double xp weekend. It has pretty much returned to normal, but the netgraph plot is different than it used to be -- much lumpier now, with wider variations on ping than I used to get.

I didn't see what kind of internet connection you have. If you have dialup, you are out of luck. Too much data is being transmitted to participate in anything like a mothership raid or the Rikti invasion. The maximum effective rate is 5-6K per second with dialup, and even at that rate you'll start falling behind pretty soon. I've seen data rates up to 20K per second constant in Rikti invasions.

If you have satellite you're always going to have problems with ping -- that 48,000-mile round trip is never going to get any faster.

If you have DSL or a cable modem the first thing I would try is resetting my modem. Every once in a while my modem gets messed up and starts having lots of errors. Resetting it fixes my problems most of the time.

If that doesn't work, it's probably some node along the path between you and NCSoft's servers. This is really hard to fix because neither you nor NCsoft has any control over those locations. Ask your ISP for help trying to track down the problem.
I'm on DSL, and have reset all network hardware I own. Problems still persist though. When I played 4 months ago, I didn't encounter anything like this, and the packet loss and ping were roughly the same as now.

Quote:
Originally Posted by Aggelakis View Post
Are you on an East Coast server?

Freedom
Infinity
Liberty
Pinnacle
Triumph
Victory

East Coast servers have been cranky of late, and often experience unexpected lag.

Additionally, Justice (a West Coast server) seems to be having issues connecting with the Wentworths server (but not the Black Market server).


HOWEVER...what you are describing does indeed sound like typical lag, where the client and the server are not keeping in sync.
I play on Infinity, haven't tried any other servers.


General consensus seems to be "lag". Will know for certain in about 3 days

- Norb