CoH Wedding Pack Online Serial Code Problem
By
FloatingFatMan,
Posted on: 2008-09-01 23:40 in ALL ACCESS Gameplay Technical Issues Bugs
You'll have to raise a support ticket on this I'm afraid. Nothing we can do to help you.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
>
So I can't get a refund? This sucks... Maybe it's because I got the combined edition instead of just one or the other CoX games. I was looking forward to that too...
Hi Sailor_Crystal,
As FloatingFatMan says, you'll need to contact the support team in order to receive assistance with this issue. The support team can be contacted through the "/petition" command in-game, or through the "Ask a Question" tab in our Knowledge Base at http://uk.support.plaync.com .
[ QUOTE ]
> So I can't get a refund? This sucks... Maybe it's because I got the combined edition instead of just one or the other CoX games. I was looking forward to that too...
[/ QUOTE ]
I didn't say that, I just said that we, as fellow players, can't help you. You need to contact support directly. They CAN help you.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
Our teams are currently looking into an issue that is probably related to this. If you haven't already, please submit a ticket (see TechMan's post above).
I recently bought the CoH Europe Wedding Pack add-on via credit card and now it says: You can't use the supplied serial code.
The supplied serial code is valid, but it can not be used to create a new account and it can not be applied to any accounts you already have.
What does this mean? Have I done something wrong?