City of Heroes: Live Forum Archive

Need help on laptop on ACER EXTENSA 5630Z!

Kitsune Knight

By Kitsune Knight,
Posted on: 2009-07-27 08:33 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

I need help on my laptop that uses Intel Graphics Media Accelerator Diver for Mobile, thats the only thing this laptop can use for graphtics and there no video card this laptop use this the only laptop can use is this grapthics card please help me.

Nacht Nova Thunder = Level 50 (Liberty) Dark Blaster/Storm Summoning - Defender
Nova Ninja = Level 50 (Liberty) spines/ Regeneration - Scrapper
CanadianMan = Level 50 (Liberty) Super Strength/Invulnerability - Tanker
LibertyBoy = Level 35 (Liberty) Stone Armor
/Fiery Melee - Tanker

 

Posted

Well, you haven't exactly told us what the problem is: bad graphics, slow response, can't run at all?

In any case, we'll need some extra information...

Check out this thread, Common Solutions & Posting Guidelines


Then post the results of these two programs:

<ul type="square">[*]CoH Helper - it will show us basic computer settings and your CoH configuration.
[*]HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format &gt; Wordwrap unchecked) before you cut and paste here.

NOTE: If you suspect you have a virus on your computer, then when you install HijackThis do not install it in a directory called 'HijackThis' -- modern viruses look for that and disable anything in that directory. Rename it. Also, when it starts up, do *not* run a report. Back out of the program and rename the HijackThis.exe file to something else (I renamed mine to Love.exe ) -- again, to fool the modern viruses that would stop it from running.
[/list]

Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at July 28, 2009 11:59 (-05:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
System Manufacturer: Acer
System Model: Extensa 5630
BIOS: Ver 1.00PARTTBL
Central Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3000MB
.Net Memory Report: 906MB out of 3000MB available
Page File: 3753MB (2474MB currently in use)
C Drive: (Hitachi HTS542525K9SA00 ATA Device) 57416MB out of 114242MB (50%) free
D Drive: (Hitachi HTS542525K9SA00 ATA Device) 114136MB out of 114229MB (99%) free
E Drive: (HL-DT-ST DVDRAM GSA-T50N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1307 MB
Driver Version: 7.15.0010.1608
Driver Date: 12/02/2008 1:27:56 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5628
Driver Date: 01/01/0001 12:00:00 AM


WMI Information
Motherboard Manufacturer: Acer
Motherboard Model: (empty)
Motherboard Product: Homa
Motherboard Version: Rev
BIOS Manufacturer: Phoenix Technologies LTD
BIOS Name: Ver 1.00PARTTBL
BIOS Version: ACRSYS - 6040000
BIOS Release: 20080805000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (with world bumpmaps)

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 19.20090702.5T2
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

Nacht Nova Thunder = Level 50 (Liberty) Dark Blaster/Storm Summoning - Defender
Nova Ninja = Level 50 (Liberty) spines/ Regeneration - Scrapper
CanadianMan = Level 50 (Liberty) Super Strength/Invulnerability - Tanker
LibertyBoy = Level 35 (Liberty) Stone Armor
/Fiery Melee - Tanker

 

Posted

Update Windows Vista to Service Pack 2 through Windows Updates. If it is not showing initially, you will need to install the other updates that are showing first, then check back and repeat until you get SP2. And you have the most current video drivers from Acer, so you can't upgrade the video drivers.

Turn Vertical Sync off.
Set Physics Quality to Low.
Lower Water Effects to Off or Low.
Lower World Texture Level and Character Texture Level to Low.

Once you have it running smoothly, then you can slowly increase the settings to find where they need to be set. I wouldn't take the World Detail Level above High personally, and possibly the same with Character Detail Level. I'd definitely leave Water Effects on Low or Off and leave Vertical Sync off.

Really, there's not a lot that you can do to increase the video, it's mostly going to be turning it down to make the game playable, due to the limitations of the graphics card.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Is Confused.

 

Posted

What confuses you about my post? I can try to clarify it if needed.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.