Walmart and Gamestop

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
This pretty much. Gamestop employees are judged not by their usefulness, but how many pre-orders, magazine subscriptions, and used titles they can sell. The first because if is effectively a scam, as many stores will not actually hold your copy, keep your pre-order bonuses to themselves unless you hound them (most people will not), and generally operate on the assumption that you will totally forget about your pre-order and give them $5 for effectively nothing.

[/ QUOTE ] So do you have any actual facts or information to back up this claim, or is it just some weird conspiracy theory? I would really like to know, because what you say makes no sense.

[/ QUOTE ]
Gamestop employees have managed to get a very poor reputation on the internet from many, many personal accounts for various reasons.

[/ QUOTE ]No seriously the first guy quoted hit it dead on. Each store gets ranked on how well they get reserves, subscriptions, and how much used stuff they sell and take in. The store I managed was one of the top stores in that district. Depending on how well it goes, the district or area manager will get bonuses based on that, while the employees get zippo and just allowed to keep their jobs. We were told to lie and say we only order enough for the pre-orders just to get folks to reserve in hopes that they will forget about it later, but in reality we order like 5 to 10 times as many as the pre-orders.

---

Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator

Thank You Devs for Merits!!!!

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
This pretty much. Gamestop employees are judged not by their usefulness, but how many pre-orders, magazine subscriptions, and used titles they can sell. The first because if is effectively a scam, as many stores will not actually hold your copy, keep your pre-order bonuses to themselves unless you hound them (most people will not), and generally operate on the assumption that you will totally forget about your pre-order and give them $5 for effectively nothing.

[/ QUOTE ] So do you have any actual facts or information to back up this claim, or is it just some weird conspiracy theory? I would really like to know, because what you say makes no sense.

[/ QUOTE ]

My hubby has ran a Gamestop for roughly four years now, and he's never hoped that customers forget about reservations. And yes, they hold the copy up to weeks after the game is released. It is only after the automated number calls to remind them (and I personally have had that number call me more than telemarketers), the store calls repeatedly, and the customer still fails to come get the game, that they may sell it if they're sold out (and even then I'm not sure they sell it).

And, even if said reserve isn't there for whatever reason when the customer comes to pick it up, their five or however many dollars aren't gone. It's under their name that they have money up to put towards a purchase or whatever.

It sucks if some of the stores are actually doing that to their customers, but, if so, maybe that manager should be reprimanded for training his employees like that.

[/ QUOTE ]Its rare to see an honest store. Most of the time we were told to only hold the game for 3 days after that we can sell it. As for the reserve thing yeah the money is still there but what we were told to do is trick them into reserving something else whenever they come back to claim the cash. So in a sense they try to not let them get the money back unless they are buying a game.

---

Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator

Thank You Devs for Merits!!!!