Video card crashes (?)

I’m not sure exactly what the problem is, but when I play Coh/Cov, my screen will sometimes start flickering and produce a stream of lines and colors like this . This usually results in a complete freeze a few seconds later, forcing me to reboot. While I’m not sure what the problem is, I believe it to be related to my drivers, on the grounds that I have had this problem before, and usually was able to “solve” it by (eventually) finding the a new set of drivers. However, I still had to play on lower graphical settings, or the problem would rear its ugly head. I am at the point now where I can no longer find a set of drivers that will not create this issue with Coh/Cov (assuming that’s the problem) and have decided to ask for help so that I can get back to playing again, so if anyone can help me identify/correct my problem, I would appreciate the help. My System Processor is an AMD Athlon 64 Processor 32, and my Graphics Card Processor is a GeForce 7800 GT. Also, if someone is going to suggest getting a new driver, please suggest something that is also compatible with WoW. Thank you.

Quote:

Originally Posted by Twoflower You'd need a scanning electron microscope to find me a violin small enough to play an appropriate song of pity for farmers, exploiters, or anyone else who gets caught bending the design intention of the game past the breaking point by MARTy.

First, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Second, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.

I would also recommend posting power supply specifications (usually found on a sticker on the side of the unit).

-Wolf sends

This is from Coh Helper:

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at June 26, 2009 15:05 (-05:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - Award BIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 2048MB
.Net Memory Report: 1341MB out of 2047MB available
Page File: 4314MB (649MB currently in use)
C Drive: (WDC WD2000JS-60MHB1) 126861MB out of 190771MB (66%) free
D Drive: (LITE-ON DVDRW SOHW-1693S) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 7800 GT
Manufacturer / Chip: NVIDIA / GeForce 7800 GT
Video Memory: 256.0 MB
Driver Version: 6.14.0010.8126
Driver Date: 8/26/2005 9:31:00 PM
Driver Language: English

Sound Device Description: Realtek AC97 Audio
Driver File: ALCXWDM.SYS
Driver Version: 5.10.0000.5750
Driver Date: 11/17/2004 6:05:38 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: A8N-SLI DELUXE
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - Award BIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20050726000000.000000+000

Registry Information for Current User
Resolution: 1280x960
3D Resolution: 1280x960 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 75Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)

World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.453
Music Sound Volume: 0.151

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 537635 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files\City of Heroes

This is my log from HiJackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:06 PM, on 6/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.ex e
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nuklearpower.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=22028
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab3.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5036.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.ex e
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9541 bytes


Mod files in the Data directory
No modifications found

I know that I have gotten a new power supply since I first got this computer, but will have to do some research to find out what it is. I will post this information when I find it.

Quote:

Originally Posted by Twoflower You'd need a scanning electron microscope to find me a violin small enough to play an appropriate song of pity for farmers, exploiters, or anyone else who gets caught bending the design intention of the game past the breaking point by MARTy.

I would at least start with a driver update:
http://www.nvidia.com/object/winxp_186.18_whql.html

Yeah, Version186 may have issues with Vista/7, but it works just fine on XP (in my experience so far).

But if you wanted the previously recent version instead, here's 185.85:
http://www.nvidia.com/object/winxp_185.85_whql.html


Other than that, nothing is really sticking out to me except for the NVidia NetworkAccessManager that some people have reported having problems with. Usually it results in crashing, not graphic anomalies, but some people recommend uninstalling it anyway when you regularly run network-intensive software, like CoH.

I'd start with the driver and see how it goes.

Well I’ve tried all of the drivers posted by Mateo and removed NVidia NetworkAccessManager from my computer, but Im still having problems. I’ve noticed that this issue comes extremely often in the costume creation screen.
…Any more ideas anyone?

Quote:

Originally Posted by Twoflower You'd need a scanning electron microscope to find me a violin small enough to play an appropriate song of pity for farmers, exploiters, or anyone else who gets caught bending the design intention of the game past the breaking point by MARTy.

Do what was asked earlier. Make certain your power supply is large enough to handle everything in your computer.
Also,
is heat an issue inside your case?
How are the fans? Have any other besides just stock cpu and the one on the vid card?
When was the last time you cleaned out the case?

I run a "lean" machine meaning I have minimal processes running when playing mmo's. All of the antivirus, malware programs you have running are using valuable processor speed. I understand it is an AMD 64 but you are using a 32bit OS with 32bit drivers.

While in-game, if you press CTRL+SHIFT+ESC keys to bring up the Task Manager and click on the "Performance" tab and then click back into COH (the task manager should remain on top of COH) you will see a graph of which cpu core is doing all the work and how much FREE memory you have with COH running. If they seem to be at their limits, it may not hurt to shut off some processes.

Or, turn off the AA's you have set on 4X on the vid card settings and try.

The above is just something "I" would try =)

Other than that it may be the vid card may not be getting the proper amount of power under load or heat is an issue.

>>you mentioned WoW, you play? no issues?

Good Luck!