Windows Vista / Windows 7 odd lag issue


Alari_Azure

 

Posted

I've been having some really curious issues with both Windows Vista and Windows 7 and CoX. It was fine one day, then seriously bugged the next. What happens is that when I start playing, for about 5-10 minutes, everything is perfectly fine. FPS of about 59-65 on full graphics settings. Then my FPS drops to 0 for a about a second, then goes to the normal 50-60 for a couple seconds, then back to 0 and over and over. It will do that over and over like clockwork.

I have a good system that should handle this game without a problem, I've tried pulling one video card and going to a single, tried disabling SLI, disabling dual monitors... I even tried installing a completely fresh version of Windows XP and it started the same thing... with only Windows XP, CoX, and my virus scanner ( which I tried turning it of, no difference ).

Here's my CoH Helper Report:

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at June 18, 2009 23:15 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: MSI
System Model: MS-7350
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB
.Net Memory Report: 2877MB out of 4095MB available
Page File: 8796MB (1441MB currently in use)
C Drive: (WDC WD64 01AALS-00L3B SCSI Disk Device) 478630MB out of 610477MB (78%) free
D Drive: (WDC WD50 00AAJS-00YFA SCSI Disk Device) 186512MB out of 476937MB (39%) free
E Drive: (WDC WD50 00AAJS-00YFA SCSI Disk Device) 178347MB out of 379744MB (46%) free
G Drive: (WDC WD25 00JS-00NCB1 USB Device) 207533MB out of 238472MB (87%) free
F Drive: (ASUS DRW-2014L1T SCSI CdRom Device) zero-size drive
H Drive: (CD-ROM Drive) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTS
Manufacturer / Chip: NVIDIA / GeForce 8800 GTS
Video Memory: 2088 MB
Driver Version: 8.15.11.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTS
Manufacturer / Chip: NVIDIA / GeForce 8800 GTS
Video Memory: 2088 MB
Driver Version: 8.15.11.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37 AM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37 AM

Sound Device Description: Speakers (USB Audio)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:18 AM

Sound Device Description: SPDIF Interface (USB Audio)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:18 AM


WMI Information
Motherboard Manufacturer: MSI
Motherboard Model: (empty)
Motherboard Product: MS-7350
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: A M I - 3000807
BIOS Release: 20080307000000.000000+000

Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 59Hz
Vertical Sync Enabled: Yes

Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.140
Music Sound Volume: 0.140

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 240338 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found

I have two monitors, one 22inch Widescreen and one 19 inch Widescreen. Resolution is normal for both, default values. I've tried rolling back my drivers to all previous versions for Windows 7 and on Windows Vista down to the 181, same with XP. Running it on three operating systems, and having one be a fresh install with only CoX installed on it leaves out spyware and such so I'm not bothering with a HijackThis report. I've tried everything I can think of and being as close as I am to the issue I'm asking for help since I'm completely at wits end.

Hope somebody can think of something I have overlooked. The problems started in earnest around the 5th of June give or take.


 

Posted


Check out this thread, Common Solutions & Posting Guidelines and look for other Windows 7 threads.


Then post the results of this program:

<ul type="square">[*]HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format &gt; Wordwrap unchecked) before you cut and paste here.
[/list]


Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

I don't think a HijackThis report will do any good in this case since the problem occurs on completely separate installs of:

Windows 7 64-bit
Windows Vista Ultimate 64-bit
Windows XP Professional 32-bit

The Windows XP install I put up yesterday, and after it finished installing I installed my anti-virus ( AVG 8.5 Licensed ) then City of Heroes from my original install disks and then updated to the latest patch and the problem was the same.

As far as the Common Solutions and Threads, I've tried everything in there as well as looked at the rest of the Windows 7 Threads, but like I said... it's not just windows 7 ( stated plainly in my original post )


 

Posted

In your original post you said:

[ QUOTE ]


Hope somebody can think of something I have overlooked.



[/ QUOTE ]

By refusing to post a HJT log, it's rather difficult to tell if you overlooked anything or not.

Best of luck in finding a solution.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Which operating system would you guys prefer? Windows 7, Windows Vista, or Windows XP?


 

Posted

Since the CoH Helper was from Windows 7, let's try that one for consistency.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:56:49 PM, on 6/19/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O17 - HKLM\System\CCS\Services\Tcpip\..\{B2A1461F-BA2A-458D-94AF-7AD26A3BC334}: NameServer = 156.154.70.7,156.154.71.7
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspn et_state.exe (file missing)
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 3960 bytes


 

Posted

Not sure I've ever seen a HJT log where the only running process is HJT.

Let's see.

The O17 entry could be a Domain Hijacker. If that isn't your ISP's DNS address, I'd kill it.

Kill the Bonjour mDNSResponder entry. It isn't needed while you are playing CoH and it's requests could be causing the network hiccups.

For similar reasons you can kill the wmpnetwrk service entry.

You could actually shut off your AVG since you know there are no updates today to make sure something in AVG isn't causing any network issues.

From what little there is of the HJT log, I don't see anything else that I can comment on. Maybe someone else will see something I've missed.

Since you mention running different versions of Windows, are these all on the same computer or on different computers? Are you running through a router? If so, have you tried resetting the router or checked for a firmware update? If you are using a router, have you tried connecting directly to verify that the router isn't the cause of the problems?


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Same computer. Problem is that the CPU jumps to 100% usage, not sure if the network lag would cause that would it?


 

Posted

[ QUOTE ]
Same computer. Problem is that the CPU jumps to 100% usage, not sure if the network lag would cause that would it?

[/ QUOTE ]

That type of situation indicates you has a program/process that's launching and using up CPU cycles like crazy. Do you have any autoupdate software running; or anything set to 'check for updates' in the background?


 

Posted

Nothing running except City of Heroes. On the latest trial I installed Windows XP 32, AVG, and City of Heroes. Same effect. I disabled AVG recently and just ran City of heroes, no difference. Other than the normal stuff that comes with Windows XP ( non Branded version, just plain off the retail shelf Windows XP Pro ) it only has CoX. Each Operating system also is on a separate drive with lots of space free for a pagefile.

This evening I tried setting the pagefile to custom ( 1.5x the RAM ), then setting it to windows controlled, no differences on any of the operating systems. I'm about ready to see if the darn thing will run under Linux.


 

Posted

Could be any number of things... I run CoX on Windows Vista and 7 as well, and I've seen the CPU jump around sporatically... Seems to happen more on Vista than it does on 7, although 7 isn't immune to it. Possible that the OSs aren't managing the CPU correctly, or it could be something happening in-game as well... When it starts jumping around sporatically, are you around a lot of other people? Lots of effects going on at once? Were you on your enhancement screen for a while and then came out of it? Possible it is the internet connection as zombie_man suggested. Might even been the CPU itself faltering. Try lowering your Anistropic Filtering by 4X or 8X, or turning it off completely. I know, last resort... But, worth a try.

Isaac


Quote:
Originally Posted by Infernus_Hades View Post
The way you play changes your IO slotting..


76 characters and Twenty-four 50s later, I still love this game.
AlienOne's Human-Form Warshade Guide (Old guide+New guide = 12,000+ views!)

 

Posted

That HJT log is jacked up. Are you running as an admin or as some protected account? That is *really* weird looking... NO startup programs?! NO BHOs or DPFs!?

/Inconceivable! - Vizzini


August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012

 

Posted

[ QUOTE ]
That HJT log is jacked up. Are you running as an admin or as some protected account? That is *really* weird looking... NO startup programs?! NO BHOs or DPFs!?

/Inconceivable! - Vizzini

[/ QUOTE ]
Also, this little doodad.

O17 - HKLM\System\CCS\Services\Tcpip\..\{B2A1461F-BA2A-458D-94AF-7AD26A3BC334}: NameServer = 156.154.70.7,156.154.71.7

After reading through the HJT descriptions the other day, that could be a hijacker. Not sure, but 017 seems to indicate a problem in their literature. Not to mention that this:

Platform: Unknown Windows (WinNT 6.01.3004)


No AV/EBs Deal with The Devil's Pawn-207266 Slash DeMento and the Stolen Weapons-100045 Meet the Demon Spawn-151099 Feedback

 

Posted

Well, Unknown Windows is, of course, due to the fact that he's running Windows 7, and HJT obviously not updated to recognize an OS that's still in open beta.

"The One"


Quote:
Originally Posted by Infernus_Hades View Post
The way you play changes your IO slotting..


76 characters and Twenty-four 50s later, I still love this game.
AlienOne's Human-Form Warshade Guide (Old guide+New guide = 12,000+ views!)