You can /petition the mission to get a GM to try and fix it... but since it's a failable mission, I don't know how likely they'd be to help.
If it's a story arc, you can run it again through Ouroboros, but I don't know if you get a new souvenir...
oh... now i feel quite bad...
you see I had an accomplice in this mission, a Villian Group member even, and I got all pissed off at it. I didnt say anything mean to him, i just told him that I was butt hurt about it and was logging off. We were supposed to do his missions after, and I abandoned him. I mean im sure he is more than capable of handling the missions, but that dosent make it a nice thing to do.
im logging in, good things to all this day.
I had already failed it when i posted... stupid freakshow kept taking hits and kept trying to run up on him, which he couldnt because of the bug... all the other ones de-aggro'd so i coulda snuck around with them all if he had done that, but oh well.
angus, angus steak.....
Since there was a souvenir, it was a story arc. Which means that you can redo it.
And last I tried, the most recent souvenir overwrites the old one, so if you redo it, it will be failed or completed based on the retry's result. I can think of no reason why this would be changed.
You will, of course, have to wait until you outlevel the mission to do it by flashback.
@Roderick
ok so this morning I was on a mission with my new toon in sharkhead. i forget what its name is but its the one to get 3 freakshow tankers (allies) and escort them back.
I breezed through the mission until the end, where we had one last ambush to complete, and in the ambush of vortex, nebula and penumbra cor liason units, a nebula cor liason force unit got lodged into a pillar
his gun was sticking out, and while neither I nor the tankers could hit him, he could shoot out. because he hit the tankers they wouldnt lose aggro so i couldnt lead them to the entrance. eventually one died and I failed the mission for it, now im left with the souviner saying i failed, at no fault of my own, bugging the **** out of me.
I am aware this is the player questions forum, so here goes... Interrogative:
Who do i report this (insert happy things) to?